CompaniesSmartsheetMonthly reportsSeptember 2024
Smartsheet in September 2024: incidents, uptime and changes
Vendor-reported outage time 8 h 13 min, incident time 10 h 40 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 2 · Minor 1 · No impact listed 1
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Unable to access Smartsheet | Critical | 2.7 h | resolved | 09-11 | |
| Investigating an issue previewing attachments | Major | 2.4 h | resolved | 09-20 | |
| Investigating | Major | 3.1 h | resolved | 09-30 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Smartsheet down when logging in | No impact listed | 0 min | resolved | 09-04 | |
| Investigating errors in Smartsheet | Minor | 2.5 h | resolved | 09-24 |
Cite this
Smartsheet posted 5 status incidents in September 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Smartsheet in September 2024
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/2024/09