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CompaniesTwilioMonthly reportsOctober 2024

Twilio in October 2024: incidents, uptime and changes

177incidents posted
4labelled major or critical
98.11%free of major/critical
14.15%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 14 h 3 min, incident time 26.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · Minor 147 · No impact listed 26

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Issue In Accessing Alphanumeric Sender Id Registration Page On Twilio ConsoleCritical4.8 hresolved10-07
SMS Delivery Delays to Airtel Network in NigeriaMajor2.9 hresolved10-08
SMS delivery delays to Tigo Network in HondurasMajor2.9 hresolved10-10
Default sender ID configured unexpectedlyMajor3.4 hresolved10-10

Other incidents 173

IncidentImpactStartedDurationStatusDay
A2P Alerting Is Non FunctionalMinor2.6 hresolved10-01
SMS Delivery Delays to Megafon Network in RussiaMinor4.6 hresolved10-01
SMS Delivery Delays to MTN Network in Rwanda and UgandaMinor4.2 hresolved10-01
Subset of Customers Unable To Access Flex Insights Historical ReportsMinor26 hresolved10-01
Call Quality Issues from a Subset of Twilio Phone Numbers to FranceMinor7.0 hresolved10-01
Automated Alert: Minimal Customer ImpactNo impact listed9 minresolved10-01
Inbound Message Delivery Failures - Mobile OriginatedMinor7.5 hresolved10-01
SMS Delivery Delays to Moov Network in NigerMinor22 hresolved10-01
Call Dialling Delays To Indosat Ooredoo Indonesia Phone NumbersMinor3.1 hresolved10-02
SMS Delivery Delays To Small US Networks.Minor5.0 hresolved10-02
SMS Delivery Report Delays to UzMobile Network in UzbekistanMinor17 hresolved10-02
SMS Delivery Delays to Claro Network in ChileMinor8.1 hresolved10-02
SMS Delivery Failures to Multiple Networks in Slovakia for a Subset of Alphanumeric Sender Id and Long CodesNo impact listed0 minresolved10-02
SMS Delivery Failures to MCI Network in IranMinor15 hresolved10-03
SMS Delivery Failures to K-Cell Network in KazakhstanMinor2.6 hresolved10-03
Call Failures From Bell Canada Numbers And Roamers To Subset of Twilio US Phone NumbersMinor34 hresolved10-03
SMS Delivery Delay and Failures to Claro Network in ChileMinor5.3 hresolved10-03
SMS Delivery Delays to Claro Network in BrazilMinor8.1 hresolved10-03
Expired GPG Keys on Twilio CLIMinor7.6 hresolved10-03
SMS Delivery Delays to Ooredoo Network in AlgeriaMinor22 hresolved10-03
SMS Delivery Delays and Failures to Zet Mobile Network in TajikistanNo impact listed46 hresolved10-03
SMS Delivery Delays to Espresso Network in SenegalMinor11 hresolved10-04
SMS Delivery Delays to Gibtel Network in GibraltarNo impact listed30 hresolved10-04
MMS Delivery Delays to Multiple Networks in the US from aSubset of ShortcodesMinor13 hresolved10-04
SMS Delivery Delays to Digicel Network in El SalvadorMinor8.6 hresolved10-05
SMS Delivery Delays to Multiple Network in US via Subset of Long CodesMinor8.9 hresolved10-05
SMS Delivery Delays to America Net Network in BrazilMinor31 hresolved10-06
Inbound Call Failure to a Subset of Thailand Phone NumbersNo impact listed0 minresolved10-07
SMS Delivery Delays To IER/Meteor Network In IrelandMinor6.7 hresolved10-07
SMS Delivery Delays to Unite Network in MoldovaMinor24 hresolved10-07
SMS Delivery Delays to Kolbi / ICE Network in Costa RicaMinor9.6 hresolved10-08
SMS Delivery Delays to Onvoy Spectrum Mobile Network in US via Subset of Short CodesMinor5.5 hresolved10-08
SMS Delivery Delays to AT&T Network For 17 MinutesNo impact listed0 minresolved10-08
SMS Delivery Delays to MTN Network in NigeriaMinor4.6 hresolved10-09
SMS Delivery Delays to MTN Network in RwandaMinor4.9 hresolved10-09
Billing Information for Super SIM and Programmable Wireless is Delayed via API and UIMinor2 dresolved10-09
SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short CodesMinor3.8 hresolved10-09
SMS Delivery Delays to Zong Network in PakistanMinor4.7 hresolved10-10
SMS Delivery Delays to Multiple Networks in the US for a Subset of Long CodesMinor3.4 hresolved10-10
Zipwhip Provisioning Eligibility Check FailuresNo impact listed0 minresolved10-10
MMS Delivery Delays to Multiple Networks in the US from a Subset of ShortcodesMinor4.7 hresolved10-10
SMS Delivery Delays to AT&T Network in MexicoMinor2.5 hresolved10-10
SMS Delivery Delays To Glo Network In NigeriaMinor7.2 hresolved10-11
SMS Delivery Delays to Telenor Network in PakistanMinor5.0 hresolved10-11
SMS Delivery Delays to 9mobile Network in NigeriaMinor43 hresolved10-11
SMS Delivery Failure and Delivery Delays to Multiple Networks in the US for Subset of Short CodesNo impact listed0 minresolved10-11
Intermittent One-Way Audio Issues with Symbio CarrierMinor0 minresolved10-12
SMS Delivery Delay to Smile Network in NigeriaMinor12 hresolved10-12
SMS Delivery Delays to CTBC Celular SA (CTBC) Network in BrazilMinor9.1 hresolved10-13
Australian Phone Numbers - Australia Region Appears to Be InactiveNo impact listed1.9 hresolved10-14
Super Sim DataLimit and ReadySimActivation Functionality DegradedMinor14 hresolved10-14
SMS Delivery Delays to Smart Network in PhilippinesMinor4.2 hresolved10-14
Twilio Conversations and Sync AffectedNo impact listed0 minresolved10-14
Reported Issue on Twilio Flex Segment BuilderMinor1.4 hresolved10-14
MMS Delivery Delays and Failures to Multiple Networks in the US From a Subset of ShortcodesMinor7.3 hresolved10-14
Whatsapp Messages Stuck in Queue StatusMinor5.3 hresolved10-14
Elevated HTTP 403 Errors Affecting Twilio.comNo impact listed0 minresolved10-14
Meta’s WhatsApp Cloud API Outage Affecting Outbound Message Statuses and Inbound MessagesMinor6.3 hresolved10-15
SMS Delivery Delays to Ethio Telecom Network in EthiopiaMinor11 hresolved10-15
SMS Delivery Delays to Twilio Phone Numbers in Puerto Rico Over a Subset of Long CodeMinor9.1 hresolved10-15
KYC Service is Failing in GermanyMinor4.8 hresolved10-15
Message Creation Using Content Templates ImpactedMinor1.2 hresolved10-15
Flex Account Creation Issue via Admin CenterMinor2.3 hresolved10-15
SMS Delivery Delays to Smart Network in PhilippinesMinor3.3 hresolved10-15
SMS Delivery Delays From Denmark Numbers to Subset of Twilio NumbersMinor2.7 hresolved10-15
Twilio Messaging AffectedNo impact listed0 minresolved10-15
SMS Delivery Delays to AT&T Networks in Mexico for a Subset of Short CodesMinor14 hresolved10-15
SMS Delivery Failures on MTS Network in KazakhstanMinor2.6 hresolved10-16
SMS Delivery Delays to Multiple Networks in United StatesMinor3.1 hresolved10-16
SMS Delivery Delays and Failures to Yemen Mobile Network in YemenMinor6 dresolved10-16
Flex Agents Are Unable to End Tasks and Experience Errors From the Interactions APINo impact listed58 minresolved10-16
SMS Delivery Delays to Claro Network in ColombiaMinor7.1 hresolved10-16
SMS Delivery Failure to Altan Redes Network in Mexico for a Subset of Twilio NumbersMinor16 hresolved10-16
Latest Version of the Authy App for iOS Is CrashingMinor6.0 hresolved10-16
SMS Delivery Delays to Orange Network in Dominican RepublicMinor23 hresolved10-17
Elevated 5xx response from Meta for Facebook Messenger.Minor1.2 hresolved10-17
Issue With Creating Subsequent Main Accounts for Existing Twilio Account Owners due to Phone Verification FailureMinor7.5 hresolved10-17
Inbound SMS Delivery Failures to a Subset of Twilio's United Kingdom of Great Britain and Northern Ireland Phone NumbersMinor6.2 hresolved10-17
Increased lag in receiving events through Event StreamsMinor3.8 hresolved10-17
SMS Delivery Delays to Spectrum Network in the US for a Subset of Short CodesMinor3.1 hresolved10-17
SMS Delivery Delays to Multiple Networks and CountriesMinor3.2 hresolved10-17
500s Errors Enqueuing and Dequeuing Calls Using TwiML and API in Programmable VoiceNo impact listed11 minresolved10-17
SMS Delivery Delays And Failures on XL Network in Indonesia for a Subset of Alphanumeric Sender IDsMinor4.3 hresolved10-17
SMS Delivery Delays to Vodafone Network in GhanaMinor42 hresolved10-17
SMS Delivery Failure to Nawras Networks in OmanMinor13 hresolved10-17
SMS Delivery Failure and Delays to Multiple Networks in MalaysiaNo impact listed0 minresolved10-17
Unable to Submit Toll-Free Verification via Twilio ConsoleMinor5.9 hresolved10-18
SMS Delivery Failures to Tigo Network In SenegalMinor9.9 hresolved10-18
MMS Delivery Receipt Delays to Verizon Network in the US From a Subset of Short CodesMinor2.9 hresolved10-18
SMS Delivery Delays to Zain Network in SudanMinor25 hresolved10-18
SMS Delivery Delays to Shelcomm Network in the USMinor8.6 hresolved10-18
AccSec - Canada API ErrorsMinor6.0 hresolved10-19
SMS Delivery Delays to B-Mobile Network in BhutanMinor26 hresolved10-20
SMS Delivery Failures from Twilio Short Codes and Toll Free Numbers to AT&T Network in the USMinor9.3 hresolved10-21
SMS Delivery Delays from Twilio Tollfree Numbers to AT&T Network in the USMinor1.3 hresolved10-21
SMS Delivery Delays to Telefonica/Movistar Network in MexicoMinor3.0 hresolved10-21
Inbound SMS Failures to a Subset of Twilio Sweden Phone NumbersMinor22 hresolved10-21
Users Unable to Add Decimals During Account Billing Top-UpsMinor5.6 hresolved10-21
SMS Delivery Delays to Surf Telecom Network in BrazilMinor4.8 hresolved10-21
SMS Delivery Failures to AT&T Network in the US from a Subset of LongcodesMinor17 hresolved10-21
SMS Delivery Failure to Multiple Networks in BahrainMinor10 hresolved10-21
MMS Delivery Failures to Multiple Networks in Australia over a Subset of LongcodesMinor45 hresolved10-21
SMS Delivery Receipt Delays to the Beeline Network in RussiaMinor6.6 hresolved10-22
Inbound Call Failure To a Subset of Thailand Phone NumbersMinor2.3 hresolved10-22
SMS Delivery Delays to MTN in South Africa via Domestic Pre-Registered Sender IDMinor5.1 hresolved10-22
SMS Delivery Delays to Telecall Network in BrazilMinor9.0 hresolved10-22
SMS Delivery Failures to AT&T Network in the US from a Subset of LongcodesMinor5.5 hresolved10-22
Concatenated SMS Traffic Towards US Cellular for a Subset of Short Codes was GarbledNo impact listed0 minresolved10-22
SMS Delivery Delays to DigiMobil (Movistar) in SpainMinor3.0 hresolved10-22
MMS Delivery Delays to the AT&T Network in the USMinor4.8 hresolved10-23
SMS Delivery Delays to Google Voice in United States of America via Subset of ShortcodesMinor3.8 hresolved10-23
SMS Delivery Delays to Vodacom in South Africa via Subset of LongcodesMinor2.7 hresolved10-23
On Call Engineers are Investigating an issueNo impact listed1.2 hresolved10-23
SMS Delivery Failures to 365 Wireless in the United States Over a Subset of Short CodesMinor5.0 hresolved10-23
SMS Delivery Failures to Fastweb Network in ItalyMinor3.0 hresolved10-23
SMS Delivery Failures to Orange Network in IsraelMinor3.0 hresolved10-23
MMS Delivery Failures To T-Mobile Network In Unites States Of AmericaMinor3.4 hresolved10-24
SMS Delivery Report Delays to United Arab Emirates Networks Via Subset Of Registered Sender IDMinor7.0 hresolved10-24
SMS Delivery Delays to Telkomsel in Indonesia via Pre-Registered Sender IDMinor4.0 hresolved10-24
SMS and MMS Delivery Delays to Verizon Wireless and AT&T in the U.S. on Subset of Long CodesMinor10 hresolved10-24
On Call Engineers are Investigating an issueNo impact listed33 minresolved10-24
SMS Delivery Delays to Dish Network in United States of AmericaMinor3.0 hresolved10-24
Voice SDK/Insights Gateways affectedNo impact listed0 minresolved10-24
SMS Delivery Delays To MTN Network In Multiple African CountriesMinor16 hresolved10-25
SMS Delivery Delays to AT&T Network in Mexico 334-050Minor4.8 hresolved10-25
Call Quality Issues to and From a Subset of Twilio Mexico Phone NumbersMinor5.1 hresolved10-25
SMS Delivery Delays and Failures to Telma Network in MadagascarMinor13 hresolved10-25
SMS Delivery Delays to Verizon Wireless in United States of AmericaMinor4.5 hresolved10-25
SMS Delivery Delays to Dish Network in United States of AmericaMinor4.7 hresolved10-25
Inbound and Outbound Calls Issues in AU1Minor3.0 hresolved10-25
SMS Delivery Delays to Altan Redes Network in MexicoMinor2.5 hresolved10-25
SMS Delivery Report Delays to Multiple Networks in IrelandMinor2.8 hresolved10-26
Verify Traffic in China Service DisruptionMinor1.1 hresolved10-26
SMS and MMS Delivery Delays to T-Mobile and Verizon Wireless Network in US via Subset of ShortcodesMinor3.1 hresolved10-26
SMS Delivery Delays to Movitel Network in MozambiqueMinor8.6 hresolved10-26
SMS Delivery Delays to Claro Network in Brazil via a Subset of ShortcodesMinor2.4 hresolved10-26
SMS Delivery Delays to CTBC Celular SA (CTBC) in BrazilMinor4.9 hresolved10-27
SMS Delivery Failures to Ethio Telecom in EthiopiaMinor14 hresolved10-28
SMS Delivery Receipt Delays To Verizon network in US via subset of Short CodesMinor2.8 hresolved10-28
Console users unable to access the My Accounts and Project Summary pagesNo impact listed51 minresolved10-28
Authy API AffectedNo impact listed24 minresolved10-28
SMS Delivery Delays to Multiple Networks in Turkey via Subset of Alphanumeric Sender IDsMinor9.8 hresolved10-28
SMS Delivery Delays to Etisalat Network in EgyptMinor5.9 hresolved10-29
SMS Delivery Delays to GrameenPhone Network in Bangladesh Over Pre Registered Sender IDMinor4.2 hresolved10-29
SMS Delivery Delays to Oman Mobile Network in OmanMinor4.5 hresolved10-29
SMS Delivery Delays to CTBC cellular Network in BrazilMinor10 hresolved10-29
Engineers are Investigating SMS Delivery Delays to Shelcomm Network in United States of AmericaMinor1 minresolved10-29
Delays retrieving call logs via API since 15:00:00 UTC 28 OctMinor2.7 hresolved10-29
SMS delivery delays to Multiple Networks in MexicoMinor8.8 hresolved10-29
SMS Delivery Delays to Multiple MTN Network in African countriesMinor2.0 hresolved10-29
SMS Delivery Delays To Telekom Srbija Network In SerbiaMinor2.8 hresolved10-30
SMS Delivery Delay To Irancell And Rightel Network In IranMinor17 hresolved10-30
SMS Delivery Delays To Beeline network In TajikistanMinor8.8 hresolved10-30
Call Failure To Subset Of Twilio Phone Numbers In MexicoMinor5.2 hresolved10-30
Degradation Of Rest API Voice CallsNo impact listed0 minresolved10-30
Unable To Deploy Functions Using CLIMinor1.4 hresolved10-30
On Call Engineers are Investigating a situation on restoring subset of deleted numbersMinor1.8 hresolved10-30
On Call Engineers are Investigating an issue with elevated number of 5xx errors when trying to create a new entity or factor.No impact listed23 minresolved10-30
SMS Delivery Report Delays to Verizon Network in the US for a subset of Toll Free and Short Code NumbersMinor16 hresolved10-30
SMS Delivery Delays to T-Mobile Network in the US for a Subset of ShortcodesMinor3.1 hresolved10-30
On Call Engineers are Investigating an issue with SMS Delivery Delays to Verizon Network in United StatesNo impact listed4 minresolved10-30
MMS delivery receipt delays to Verizon network in US via Toll FreeMinor6.3 hresolved10-31
SMS Delivery Report Delays To Globe Network In PhilippinesMinor12 hresolved10-31
SMS Delivery Delays to NUR Telecom Network in KyrgyzstanMinor4.6 hresolved10-31
SMS Delivery Receipts Delays to Movistar (Telefonica) Networks in Latin AmericaMinor18 hresolved10-31
SMS Delivery Report Delays to Multiple Networks in United States of America via Subset of ShortcodesMinor6.5 hresolved10-31
MMS Delivery Delays and Failures to Multiple Networks in United States of America via subset of LongcodesMinor2.9 hresolved10-31
SMS Delivery Failures to a Subset of Long Codes from US Network SubscribersMinor21 minresolved10-31
SMS Delivery Failures to T-Mobile in Czech RepublicNo impact listed0 minresolved10-31
SMS Delivery Failures to Multiple Networks in United Arab Emirates via a subset of Alphanumeric Sender IDsMinor7.8 hresolved10-31
SMS Delivery Delays and Delivery Failures to Multiple Networks in United States of America via Subset of ShortcodesNo impact listed10 minresolved10-31
MMS Delivery Delays to Multiple Networks in US via Subset of Short-CodesMinor7 dresolved10-31
SMS Delivery Delays to Surf Telecom in BrazilMinor20 hresolved10-31

Maintenance 178

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Twilio posted 177 status incidents in October 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in October 2024
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2024/10

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