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Twilio: On Call Engineers are Investigating an issue with elevated number of 5xx errors when trying to create a new entity or factor.

No impact listedStatus: resolvedStarted Resolved (23 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Verify Push and TOTP were degraded for 9 minutes between 07:50 and 07:59 Pacific Time on 10/30/2024. During this period of time customers may have experienced issues with elevated number of 5xx errors when trying to create a new entity or factor. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-10-30 15:14 UTC, resolved after 23 min, 1 update(s).

Title
On Call Engineers are Investigating an issue with elevated number of 5xx errors when trying to create a new entity or factor.
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/j77jf34hk67q

Twilio profileRecent Twilio incidentsAll outages on October 30, 2024Twilio in October 2024MarkdownJSON