Outages by dayOctober 24, 2024

Outages on October 24, 2024

UTC day 2024-10-24 (Oct 24, 2024, 00:00 to Oct 24, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

52incidents started

15labelled major or critical

32vendors with a new incident

12still open from earlier days

By vendor label: Critical 2 · Major 13 · Minor 29 · No impact listed 8 · 23 maintenance

Incidents started this day 52

Vendor	Incident	Impact	Started	Resolved	Status
Make	API and websites issues on EU1 and US1	Critical	11:44	13:21 (1.6 h)	resolved
Greenhouse	Third-party Service Disruption: Calendly	Critical	20:23	20:59 (36 min)	resolved
Dremio	Engine scale up failing in Dremio Cloud (EU)	Major	08:44	09:36 (52 min)	resolved
Anthropic	Claude 3.5 Sonnet elevated error rate	Major	14:21	16:09 (1.8 h)	resolved
Claude	Claude 3.5 Sonnet elevated error rate	Major	14:21	16:09 (1.8 h)	resolved
MongoDB Atlas	Atlas Login functionality degraded	Major	16:33	17:30 (57 min)	resolved
Greenhouse	Issues accessing Live Chat support	Major	18:08	19:30 (1.4 h)	resolved
Retool	Errors when deploying new versions of Retool apps with source control	Major	18:27	Oct 25, 2024, 00:41 (6.2 h)	resolved
1Password	People and Invitations pages are not working correctly for some Family and Team Accounts.	Major	19:02	20:49 (1.8 h)	resolved
Anthropic	Sonnet 3.5 v2 elevated error rate on AWS Bedrock.	Major	19:40	20:31 (51 min)	resolved
Claude	Sonnet 3.5 v2 elevated error rate on AWS Bedrock.	Major	19:40	20:31 (51 min)	resolved
Close	Issues syncing with Calendly	Major	20:17	21:00 (43 min)	resolved
Jira	Jira Migrations Failing	Major	21:05	Oct 25, 2024, 07:28 (10 h)	resolved
Elastic Cloud	Connectivity issues between gcp-me-west1 to various Azure regions	Major	22:29	Oct 25, 2024, 00:56 (2.5 h)	resolved
Courier	Delayed Message Processing	Major	22:38	Oct 25, 2024, 02:48 (4.2 h)	resolved
Anthropic	API Account Activation on Credit Purchases	Minor	00:33	Oct 25, 2024, 04:14 (28 h)	resolved
Claude	API Account Activation on Credit Purchases	Minor	00:33	Oct 25, 2024, 04:14 (28 h)	resolved
Sinch	Delivery Issue - Mali - Malitel	Minor	01:07	02:46 (1.6 h)	resolved
Netlify	Increased errors and latencies across the network	Minor	02:22	04:00 (1.6 h)	resolved
GitHub Copilot	Incident with GitHub Community Discussions	Minor	06:12	06:55 (43 min)	resolved
GitHub	Incident with GitHub Community Discussions	Minor	06:12	06:55 (43 min)	resolved
Xero	Hubdoc - some customers receiving errors when accessing Hubdoc	Minor	06:50	08:10 (1.3 h)	resolved
Vonage	France SMS - Delivery degradation towards Orange network	Minor	07:41	11:17 (3.6 h)	resolved
Plivo	Delivery delay on Inbound/Outbound MMS towards T-Mobile phone numbers in US and Canada	Minor	07:46	08:11 (25 min)	resolved
Sinch	Sinch Degradation - DK platform & UCP dashboard	Minor	08:00	10:11 (2.2 h)	resolved
Twilio	MMS Delivery Failures To T-Mobile Network In Unites States Of America	Minor	08:26	11:49 (3.4 h)	resolved
CircleCI	Plans and Usage pages are unavailable	Minor	10:33	11:27 (54 min)	resolved
Twilio	SMS Delivery Report Delays to United Arab Emirates Networks Via Subset Of Registered Sender ID	Minor	11:17	18:20 (7.0 h)	resolved
Twilio	SMS Delivery Delays to Telkomsel in Indonesia via Pre-Registered Sender ID	Minor	12:43	16:40 (4.0 h)	resolved
Chargebee	Intermittent Errors On Chargebee TEST Sites	Minor	13:26	15:03 (1.6 h)	resolved
Twilio	SMS and MMS Delivery Delays to Verizon Wireless and AT&T in the U.S. on Subset of Long Codes	Minor	14:15	Oct 25, 2024, 00:30 (10 h)	resolved
Plivo	Delivery delay on Inbound/Outbound SMS towards US and Canada phone numbers.	Minor	14:42	18:35 (3.9 h)	resolved
v0	Increased Request Latency in São Paulo, Brazil (gru1)	Minor	14:55	18:09 (3.2 h)	resolved
Vercel	Increased Request Latency in São Paulo, Brazil (gru1)	Minor	14:55	18:09 (3.2 h)	resolved
Chargebee	Revenue Story Dashboard Issues	Minor	16:01	16:01 (0 min)	resolved
Plivo	Delivery delay on Inbound/Outbound MMS towards US phone numbers.	Minor	16:21	Nov 12, 2024, 19:48 (19 d)	resolved
Sinch	DI SMS 365 \| Operator Services \| Delay in delivery towards +1 US destinations for 10DLC Customers \| TT# MNOC-56012	Minor	17:24	23:55 (6.5 h)	resolved
Vonage	USA SMS - Degradation affecting 10DLC numbers towards AT&T and Verizon network	Minor	17:58	Oct 25, 2024, 00:26 (6.5 h)	resolved
CockroachDB	AWS Advanced cluster creation delayed	Minor	19:00	21:05 (2.1 h)	resolved
Dagster	Degraded Dagster+ UI performance	Minor	19:55	21:05 (1.1 h)	resolved
Heap	Intermittent failures with logging into the Heap application	Minor	20:11	21:20 (1.1 h)	resolved
Twilio	SMS Delivery Delays to Dish Network in United States of America	Minor	20:33	23:34 (3.0 h)	resolved
Optimizely	Configured Commerce (B2B) - External outage affecting deployments	Minor	21:30	Oct 25, 2024, 14:19 (17 h)	resolved
Greenhouse	Performance Degradation: Visual Pipeline	Minor	21:55	23:43 (1.8 h)	resolved
Make	Facebook Leads Ads - "New Lead" module	No impact listed	13:38	Oct 25, 2024, 05:51 (16 h)	resolved
Asana	Issues with signing up	No impact listed	14:53	14:53 (0 min)	resolved
InfluxData (InfluxDB Cloud)	Increased TTBR and degradation to some queries in eu-central-1.	No impact listed	17:18	18:03 (45 min)	resolved
CircleCI	MacOS Job Starts Delayed: M2 Pro Medium	No impact listed	17:38	18:30 (52 min)	resolved
Twilio	On Call Engineers are Investigating an issue	No impact listed	20:31	21:04 (33 min)	resolved
Twilio	Voice SDK/Insights Gateways affected	No impact listed	20:45	20:45 (0 min)	resolved
Confluent	Some Clusters are incorrectly showing `Provisioning` status.	No impact listed	22:53	23:48 (55 min)	resolved
Bandwidth	Billing Report Incident	No impact listed	23:13	Oct 25, 2024, 01:36 (2.4 h)	resolved

Still open from earlier days 12

Vendor	Incident	Impact	Started	Resolved	Status
SingleStore	Capacity issues in Azure Southcentral	Major	Oct 17, 2024, 11:41	Dec 19, 2024, 05:34 (63 d)	resolved
Vanta	Issues getting computers from Rippling MDM	Major	Oct 21, 2024, 18:28	Oct 28, 2024, 22:46 (7 d)	resolved
Red Hat (incl. Quay.io)	Quay.io Builds Intermittent Failures	Major	Oct 23, 2024, 14:00	Nov 1, 2024, 13:17 (9 d)	resolved
Vonage	China SMS - Partial degradation of Pre-Registered brands	Minor	Oct 18, 2024, 12:26	Dec 23, 2024, 03:25 (66 d)	resolved
Akamai	Edge Delivery issues in Europe and the USA	Minor	Oct 21, 2024, 12:09	Dec 17, 2024, 15:32 (57 d)	resolved
Bandwidth	10DLC Campaign Provisioning Incident	Minor	Oct 22, 2024, 13:13	Oct 30, 2024, 20:45 (8 d)	resolved
Jina AI	API not reachable	Minor	Oct 23, 2024, 20:04	03:54 (7.8 h)	resolved
Twilio	SMS Delivery Failures to Fastweb Network in Italy	Minor	Oct 23, 2024, 21:28	00:29 (3.0 h)	resolved
Sinch	Delivery Issue Israel - Partner	Minor	Oct 23, 2024, 21:36	01:07 (3.5 h)	resolved
Twilio	SMS Delivery Failures to Orange Network in Israel	Minor	Oct 23, 2024, 21:52	00:54 (3.0 h)	resolved
Vonage	Israel SMS - Delivery degradation towards Partner network	Minor	Oct 23, 2024, 22:03	02:10 (4.1 h)	resolved
MessageBird (Bird)	Journeys: Temporary Increased Latency and Errors	No impact listed	Oct 23, 2024, 13:04	Oct 28, 2024, 16:14 (5 d)	resolved

Maintenance 23

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Portugal Voice Carrier Partner Maintenance	Maintenance	00:30	02:30 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:00	07:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T United States	Maintenance	03:00	09:00 (6.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance	Maintenance	03:00	07:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Maintenance - AT&T	Maintenance	03:01	09:00 (6.0 h)	resolved
Vonage	[Scheduled] USA SMS, 10DLC & MMS - Planned Maintenance affecting AT&T USA	Maintenance	03:01	09:00 (6.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCRSDI-11441	Maintenance	05:00	08:49 (3.8 h)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - AT&T	Maintenance	06:31	14:00 (7.5 h)	resolved
Sinch	[Scheduled] DI E-Mail 365 \| 3rd Party Application Maintenance \| Ref Number#NA	Maintenance	08:00	10:00 (2.0 h)	resolved
Grafana Cloud	[Scheduled] Synthetic monitoring probe upgrades: Amsterdam, Bangalore, New York, San Francisco	Maintenance	08:00	10:00 (2.0 h)	resolved
Sinch	[Scheduled] Internal Maintenance - EU3 Site	Maintenance	11:00	19:00 (8.0 h)	resolved
Twilio	[Scheduled] Multiple Destination Voice Carrier Partner Maintenance	Maintenance	11:00	15:00 (4.0 h)	resolved
Scaleway	[Scheduled] [Serverless Functions/Containers] [fr-par]infrastructure maintenance (nodes update)	Maintenance	12:14	15:00 (2.8 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking - user defined ports and SRV (rescheduled from Oct 22)	Maintenance	13:00	14:00 (1.0 h)	resolved
Braze	[Scheduled] Continued Migration to Cloudflare CDN - US-01 Cluster	Maintenance	16:00	22:00 (6.0 h)	resolved
Twilio	[Scheduled] Indonesia SMS Carrier Maintenance - XL Axiata	Maintenance	18:30	19:30 (1.0 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Planned maintenance affecting XL Indonesia	Maintenance	18:30	19:30 (1.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Yota and MegaFon	Maintenance	20:00	Oct 25, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Oct 25, 2024, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Kenya Voice Carrier Partner Maintenance - Safaricom	Maintenance	20:01	Oct 25, 2024, 05:00 (9.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Make, Greenhouse, Dremio, Anthropic, Claude, MongoDB Atlas, Retool, 1Password, Close, Jira, Elastic Cloud, Courier.

Cite this

52 vendor-reported incidents started on 2024-10-24 (UTC) across 32 vendors, 15 labelled major or critical by the vendor.

Title: Outages on October 24, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-10-24 00:00 UTC
URL: https://rewindex.com/outages/2024-10-24

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