Sinch: DI SMS 365 | Operator Services | Delay in delivery towards +1 US destinations for 10DLC Customers | TT# MNOC-56012
Timeline of updates
- resolved
Dear Client, The downstream Operator along with their vendor remediated the incident and all messages that were held in queue were successfully delivered, albeit with delay. We can confirm no messages were lost during the incident. Thank you for your understanding. If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Sinch, started 2024-10-24 17:24 UTC, resolved after 6.5 h, 1 update(s).
- Title
- DI SMS 365 | Operator Services | Delay in delivery towards +1 US destinations for 10DLC Customers | TT# MNOC-56012
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/vj8wwg03hfp6
Sinch profileRecent Sinch incidentsAll outages on October 24, 2024Sinch in October 2024MarkdownJSON