# Sinch: DI SMS 365 | Operator Services | Delay in delivery towards +1 US destinations for 10DLC Customers | TT# MNOC-56012

> Sinch status incident “DI SMS 365 | Operator Services | Delay in delivery towards +1 US destinations for 10DLC Customers | TT# MNOC-56012” on 2024-10-24: impact minor (vendor’s label), 6.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/vj8wwg03hfp6
Last updated: 2024-10-24T23:55:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-24 17:24 UTC · Resolved: 2024-10-24 23:55 UTC · Duration: 6.5 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/vj8wwg03hfp6](https://status.sinch.com/incidents/vj8wwg03hfp6)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2024-10-24 23:55 UTC: Dear Client, The downstream Operator along with their vendor remediated the incident and all messages that were held in queue were successfully delivered, albeit with delay. We can confirm no messages were lost during the incident. Thank you for your understanding. If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2024-10-24 17:24 UTC, resolved after 6.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/vj8wwg03hfp6
- Citation: Sinch, “DI SMS 365 | Operator Services | Delay in delivery towards +1 US destinations for 10DLC Customers | TT# MNOC-56012” (2024-10-24 17:24 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/vj8wwg03hfp6 (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 | Operator Services | Delay in delivery towards +1 US destinations for 10DLC Customers | TT# MNOC-56012 (2024-10-24)](https://rewindex.com/company/sinch/incidents/vj8wwg03hfp6)`


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Canonical: https://rewindex.com/company/sinch/incidents/vj8wwg03hfp6 · Markdown: https://rewindex.com/company/sinch/incidents/vj8wwg03hfp6.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/vj8wwg03hfp6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:40:55.570Z