Heap: Intermittent failures with logging into the Heap application
Timeline of updates
- resolved
The issue with logging into the Heap application has been resolved. If you continue to experience this issue, please try clearing your cookies. We apologize for the inconvenience.
From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Heap, started 2024-10-24 20:11 UTC, resolved after 1.1 h, 1 update(s).
- Title
- Intermittent failures with logging into the Heap application
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/incidents/7tz7qcx0h1w3
Heap profileRecent Heap incidentsAll outages on October 24, 2024Heap in October 2024MarkdownJSON