rewindex

CompaniesHeapMonthly reportsOctober 2024

Heap in October 2024: incidents, uptime and changes

2incidents posted
1labelled major or critical
99.65%free of major/critical
99.50%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 34 min, incident time 3 h 43 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 1

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Heap Connect Sync DelaysMajor2.6 hresolved10-11

Other incidents 1

IncidentImpactStartedDurationStatusDay
Intermittent failures with logging into the Heap applicationMinor1.1 hresolved10-24

Maintenance 1

Show scheduled maintenance

Cite this

Heap posted 2 status incidents in October 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in October 2024
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2024/10

All Heap monthsRecent incidentsMarkdown