# Heap: Intermittent failures with logging into the Heap application

> Heap status incident “Intermittent failures with logging into the Heap application” on 2024-10-24: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/7tz7qcx0h1w3
Last updated: 2024-10-24T21:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-24 20:11 UTC · Resolved: 2024-10-24 21:20 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/7tz7qcx0h1w3](https://status.heap.io/incidents/7tz7qcx0h1w3)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2024-10-24 21:20 UTC: The issue with logging into the Heap application has been resolved. If you continue to experience this issue, please try clearing your cookies. We apologize for the inconvenience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2024-10-24 20:11 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/7tz7qcx0h1w3
- Citation: Heap, “Intermittent failures with logging into the Heap application” (2024-10-24 20:11 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/7tz7qcx0h1w3 (CC BY 4.0).
- Markdown link: `[Heap: Intermittent failures with logging into the Heap application (2024-10-24)](https://rewindex.com/company/heap/incidents/7tz7qcx0h1w3)`


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Canonical: https://rewindex.com/company/heap/incidents/7tz7qcx0h1w3 · Markdown: https://rewindex.com/company/heap/incidents/7tz7qcx0h1w3.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/7tz7qcx0h1w3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:50:10.394Z