Anthropic: API Account Activation on Credit Purchases
Timeline of updates
- resolved
We have deployed a fix for this issue. Only a very small cohort of brand new users using 3DS was impacted, and were not properly activated when they first purchased credits. Those users have had their access restored, and all purchased credits have been properly applied.
From Anthropic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.anthropic.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Anthropic, started 2024-10-24 00:33 UTC, resolved after 28 h, 1 update(s).
- Title
- API Account Activation on Credit Purchases
- Vendor
- Anthropic
- Date
- URL
- https://rewindex.com/company/anthropic/incidents/83x0s66mkvz6
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