# Anthropic: API Account Activation on Credit Purchases

> Anthropic status incident “API Account Activation on Credit Purchases” on 2024-10-24: impact minor (vendor’s label), 28 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/anthropic/incidents/83x0s66mkvz6
Last updated: 2024-10-25T04:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-24 00:33 UTC · Resolved: 2024-10-25 04:14 UTC · Duration: 28 h
- Updates: 1
- [Vendor status page: https://status.anthropic.com/incidents/83x0s66mkvz6](https://status.anthropic.com/incidents/83x0s66mkvz6)
- [Company: Anthropic](https://rewindex.com/company/anthropic.md)

## Timeline of updates

- **resolved** 2024-10-25 04:14 UTC: We have deployed a fix for this issue. Only a very small cohort of brand new users using 3DS was impacted, and were not properly activated when they first purchased credits. Those users have had their access restored, and all purchased credits have been properly applied.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Anthropic, started 2024-10-24 00:33 UTC, resolved after 28 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/anthropic/incidents/83x0s66mkvz6
- Citation: Anthropic, “API Account Activation on Credit Purchases” (2024-10-24 00:33 UTC). Archived by Rewindex: https://rewindex.com/company/anthropic/incidents/83x0s66mkvz6 (CC BY 4.0).
- Markdown link: `[Anthropic: API Account Activation on Credit Purchases (2024-10-24)](https://rewindex.com/company/anthropic/incidents/83x0s66mkvz6)`


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Canonical: https://rewindex.com/company/anthropic/incidents/83x0s66mkvz6 · Markdown: https://rewindex.com/company/anthropic/incidents/83x0s66mkvz6.md · JSON: https://rewindex.com/api/v1/companies/anthropic/incidents/83x0s66mkvz6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:53:11.896Z