Outages by dayOctober 31, 2024

Outages on October 31, 2024

UTC day 2024-10-31 (Oct 31, 2024, 00:00 to Oct 31, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

52incidents started

9labelled major or critical

31vendors with a new incident

16still open from earlier days

By vendor label: Critical 2 · Major 7 · Minor 30 · No impact listed 13 · 26 maintenance

Incidents started this day 52

Vendor	Incident	Impact	Started	Resolved	Status
Monday.com	Identified the issue affecting our automations and integrations	Critical	10:37	10:47 (10 min)	resolved
Monday.com	Identified the issue affecting our automations and integrations	Critical	11:01	11:16 (15 min)	resolved
Xero	AU Tax - Some customers are not able to access TRT returns	Major	00:22	02:32 (2.2 h)	resolved
Xero	Global: Xero Central - Some customers are unable to log into Xero Central	Major	01:31	13:31 (12 h)	resolved
Sentry	Increased 5xx Errors Affecting Event Ingestion	Major	09:29	09:35 (6 min)	resolved
QuickBooks Online	Error making a Full Payment Submission (FPS) in QuickBooks Core Payroll	Major	10:18	10:53 (34 min)	resolved
MessageBird (Bird)	Bird CRM: Campaigns using Contact Lists are failing	Major	16:20	17:38 (1.3 h)	resolved
Gusto	Some customers are experiencing slowness and errors in their Gusto dashboard	Major	17:09	18:20 (1.2 h)	resolved
LaunchDarkly	Some customers are unable to load the Launchdarkly web app, depending on their plan type.	Major	19:42	20:00 (18 min)	resolved
Dialpad	Some call recordings may not be available	Minor	00:54	02:07 (1.2 h)	resolved
Twilio	MMS delivery receipt delays to Verizon network in US via Toll Free	Minor	01:09	07:27 (6.3 h)	resolved
Plivo	Delivery report delays on toll-free MMS towards Verizon phone numbers in US	Minor	03:26	07:39 (4.2 h)	resolved
Xero	AU: Payroll - delay in STP filing processing	Minor	04:49	Nov 1, 2024, 00:42 (20 h)	resolved
Twilio	SMS Delivery Report Delays To Globe Network In Philippines	Minor	10:40	22:57 (12 h)	resolved
Bandwidth	Bandwidth International Market Impairment - France	Minor	13:08	17:13 (4.1 h)	resolved
JFrog	JFrog Cloud platform Xray service experience service degradation affecting a limited number of customers.	Minor	13:17	14:51 (1.6 h)	resolved
Deepgram	[Deepgram API] Elevated Streaming Error Rates	Minor	13:24	13:29 (5 min)	resolved
Vonage	Italy SMS - delayed delivery reports towards Vodafone Network	Minor	14:09	22:59 (8.8 h)	resolved
Wise	Wise Platform 403 errors	Minor	15:34	16:02 (28 min)	resolved
Twilio	SMS Delivery Delays to NUR Telecom Network in Kyrgyzstan	Minor	15:53	20:29 (4.6 h)	resolved
Scaleway	[DBaaS] [INSTANCES] Database instability in fr-par	Minor	16:02	Nov 4, 2024, 08:55 (4 d)	resolved
Twilio	SMS Delivery Receipts Delays to Movistar (Telefonica) Networks in Latin America	Minor	16:02	Nov 1, 2024, 10:09 (18 h)	resolved
Twilio	SMS Delivery Report Delays to Multiple Networks in United States of America via Subset of Shortcodes	Minor	16:25	22:54 (6.5 h)	resolved
Twilio	MMS Delivery Delays and Failures to Multiple Networks in United States of America via subset of Longcodes	Minor	16:58	19:51 (2.9 h)	resolved
DigitalOcean	Delays Reconciling Kubernetes Clusters	Minor	16:59	18:56 (1.9 h)	resolved
Twilio	SMS Delivery Failures to a Subset of Long Codes from US Network Subscribers	Minor	17:44	18:05 (21 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	18:00	Nov 1, 2024, 07:40 (14 h)	resolved
Twilio	SMS Delivery Failures to Multiple Networks in United Arab Emirates via a subset of Alphanumeric Sender IDs	Minor	19:04	Nov 1, 2024, 02:55 (7.8 h)	resolved
Twilio	MMS Delivery Delays to Multiple Networks in US via Subset of Short-Codes	Minor	20:06	Nov 7, 2024, 22:11 (7 d)	resolved
Pinecone	Serverless metrics in console not visible for time filters less than 12 hours	Minor	20:34	Nov 1, 2024, 18:05 (22 h)	resolved
WorkOS	Increased latency	Minor	21:13	23:05 (1.9 h)	resolved
Bandwidth	BWI Network Impairment - Number Provisioning	Minor	21:30	Nov 1, 2024, 12:07 (15 h)	resolved
Hootsuite	Issues accessing Hootsuite Analytics	Minor	21:37	23:31 (1.9 h)	resolved
Wasabi	Power Issues in the EU-CENTRAL-1 region	Minor	21:44	Nov 1, 2024, 06:49 (9.1 h)	postmortem
Deepgram	[Deepgram API] Elevated TTS Error Rates	Minor	21:48	22:12 (24 min)	resolved
Warp	Partial outage of email-based login	Minor	22:01	22:27 (26 min)	resolved
Deepgram	[Deepgram API] Elevated TTS Error Rates	Minor	22:14	22:23 (9 min)	resolved
Twilio	SMS Delivery Delays to Surf Telecom in Brazil	Minor	23:06	Nov 1, 2024, 19:35 (20 h)	resolved
Sinch	Delivery Issue - Dominican Republic - Claro	Minor	23:57	Nov 1, 2024, 00:58 (1.0 h)	resolved
New Relic	Delayed alert notifications for US Region	No impact listed	07:15	07:15 (0 min)	resolved
LaunchDarkly	app.eu.launchdarkly.com (EU instance) was not accessible for several minutes	No impact listed	11:27	11:34 (7 min)	resolved
Elastic Cloud	Known issue with APM Data Ingestion v8.15.0	No impact listed	14:04	23:46 (9.7 h)	resolved
Sentry	Errors Ingestion Delay	No impact listed	14:30	14:30 (0 min)	resolved
Teleport	Cloud API Degradation	No impact listed	14:31	14:49 (18 min)	resolved
Bandwidth	BWUS Porting Delays	No impact listed	16:00	16:00 (0 min)	resolved
Coralogix	Intercom (our third-party chat support app) issue might result in delays in our support response times	No impact listed	16:29	17:12 (43 min)	resolved
Segment	EU - Event Delivery Delayed	No impact listed	16:30	16:30 (0 min)	resolved
Pulumi	Elevated error rate accessing https://app.pulumi.com	No impact listed	18:25	19:04 (40 min)	resolved
Twilio	SMS Delivery Failures to T-Mobile in Czech Republic	No impact listed	18:55	18:55 (0 min)	resolved
Segment	Scheduled maintenance on Nov 2nd from 10 AM PST - 1 PM PST	No impact listed	19:32	Nov 2, 2024, 20:13 (2 d)	resolved
Twilio	SMS Delivery Delays and Delivery Failures to Multiple Networks in United States of America via Subset of Shortcodes	No impact listed	19:37	19:47 (10 min)	resolved
FullStory	Fullstory APIs Unavailable	No impact listed	21:33	18:30 (-184 min)	postmortem

Still open from earlier days 16

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Partial Outage for Openshift Cluster Manager	Major	Oct 25, 2024, 20:40	Nov 15, 2024, 11:29 (21 d)	resolved
Scaleway	[fr-par] - Network instability	Major	Oct 29, 2024, 09:19	Nov 6, 2024, 09:56 (8 d)	resolved
PandaDoc	Email delivery issues	Major	Oct 30, 2024, 12:23	20:49 (32 h)	resolved
Vanta	Justworks Connected Users may be Unable to Login	Major	Oct 30, 2024, 18:38	Nov 14, 2024, 18:15 (15 d)	resolved
Plivo	Delivery delay on Inbound/Outbound MMS towards US phone numbers.	Minor	Oct 24, 2024, 16:21	Nov 12, 2024, 19:48 (19 d)	resolved
Akamai	Hostname Report Delays	Minor	Oct 28, 2024, 15:27	Nov 8, 2024, 18:28 (11 d)	resolved
Confluent	Cluster provisioning and expansion issues in GCP me-central-2 region.	Minor	Oct 28, 2024, 20:23	Nov 26, 2024, 05:50 (28 d)	resolved
Snyk	Snyk Monitoring Degraded	Minor	Oct 29, 2024, 11:45	15:40 (2 d)	resolved
Bandwidth	Outbound 10DLC SMS Incident	Minor	Oct 30, 2024, 03:16	Jan 2, 2025, 17:08 (65 d)	resolved
Twilio	SMS Delivery Delay To Irancell And Rightel Network In Iran	Minor	Oct 30, 2024, 07:23	00:21 (17 h)	resolved
Twilio	SMS Delivery Report Delays to Verizon Network in the US for a subset of Toll Free and Short Code Numbers	Minor	Oct 30, 2024, 16:05	08:08 (16 h)	resolved
Plivo	Delivery report delays on toll-free SMS towards Verizon phone numbers in US	Minor	Oct 30, 2024, 16:27	08:15 (16 h)	resolved
Wasabi	Wasabi Account Control Manager Console views for Control Accounts, Sub-Accounts and Invoices not loading	Minor	Oct 30, 2024, 20:14	09:55 (14 h)	postmortem
Vonage	USA SMS & MMS - Degradation affecting Delivery Receipts for Toll Free numbers towards Verizon	Minor	Oct 30, 2024, 21:52	08:07 (10 h)	resolved
Doppler	Partial Personal Config Outage	Minor	Oct 30, 2024, 22:10	00:05 (1.9 h)	resolved
Linode (Akamai)	Linode deployments and Block Storage attachment failing in 11 data centers	No impact listed	Oct 30, 2024, 20:01	Nov 4, 2024, 19:45 (5 d)	resolved

Maintenance 26

Vendor	Incident	Impact	Started	Resolved	Status
1Password	[Scheduled] Required share.1password.com Database Maintenance	Maintenance	00:00	01:00 (1.0 h)	resolved
Twilio	[Scheduled] United States Account Security Service Partner Maintenance	Maintenance	02:00	10:00 (8.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:00	07:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Maintenance - AT&T	Maintenance	03:00	09:00 (6.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance	Maintenance	03:01	07:00 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting AT&T USA	Maintenance	03:01	09:00 (6.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Partner Maintenance	Maintenance	04:00	09:01 (5.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MTS	Maintenance	04:30	05:30 (1.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting MTS	Maintenance	04:30	05:30 (1.0 h)	resolved
Anthropic	Billing Maintenance - Billing Delays	Maintenance	05:31	23:46 (18 h)	resolved
Claude	Billing Maintenance - Billing Delays	Maintenance	05:31	23:46 (18 h)	resolved
Contentful	[Scheduled] Database Maintenance	Maintenance	08:00	09:19 (1.3 h)	resolved
Gorgias	[Scheduled] Scheduled Database Maintenance - North America (1/2)	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] Internal Maintenance - US 10DLC Service	Maintenance	10:00	16:00 (6.0 h)	resolved
Vonage	[Scheduled] USA 10DLC - Planned Maintenance affecting USA networks	Maintenance	10:00	16:00 (6.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Partner Maintenance	Maintenance	10:01	16:00 (6.0 h)	resolved
Coralogix	[Scheduled] Infrastructure maintenance - AP1	Maintenance	10:55	Nov 1, 2024, 07:00 (20 h)	resolved
Sinch	[Scheduled] Internal Maintenance - EU3 Site	Maintenance	11:00	19:00 (8.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	11:01	12:00 (59 min)	resolved
DigitalOcean	[Scheduled] AMS3 Power Maintenance	Maintenance	20:00	Nov 1, 2024, 07:00 (11 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Nov 1, 2024, 00:00 (4.0 h)	resolved
LaunchDarkly	[Scheduled] SDK and Relay Proxy versions reaching their end of life (EOL) in October 2024	Maintenance	20:00	not resolved	unknown
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - EE	Maintenance	22:00	Nov 1, 2024, 04:01 (6.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Monday.com, Xero, Sentry, QuickBooks Online, MessageBird (Bird), Gusto, LaunchDarkly, Dialpad, Twilio, Plivo, Bandwidth, JFrog.

Cite this

52 vendor-reported incidents started on 2024-10-31 (UTC) across 31 vendors, 9 labelled major or critical by the vendor.

Title: Outages on October 31, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-10-31 00:00 UTC
URL: https://rewindex.com/outages/2024-10-31

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