CompaniesDialpadMonthly reportsOctober 2024
Dialpad in October 2024: incidents, uptime and changes
7incidents posted
4labelled major or critical
99.02%free of major/critical
98.16%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 7 h 15 min, incident time 13 h 39 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 3 · Minor 3
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Dialpad services experiencing an outage | Critical | 47 min | resolved | 10-08 | |
| Inbound SMS is not being received from some wireless networks | Major | 1.9 h | resolved | 10-01 | |
| Investigating Intermittent issues remaining after the Google GCP DOS | Major | 3.5 h | resolved | 10-08 | |
| Issue joining Dialpad meetings from Dialpad | Major | 59 min | resolved | 10-18 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Increased datastore latency and timeouts causing sporadic failures | Minor | 5.0 h | resolved | 10-07 | |
| Seeing issues with CSV exports in Analytics | Minor | 11 min | resolved | 10-17 | |
| Some call recordings may not be available | Minor | 1.2 h | resolved | 10-31 |
Cite this
Dialpad posted 7 status incidents in October 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Dialpad in October 2024
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/2024/10