CompaniesDialpadMonthly reportsNovember 2024
Dialpad in November 2024: incidents, uptime and changes
9incidents posted
0labelled major or critical
100%free of major/critical
75.00%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 0 min, incident time 7.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Minor 8 · No impact listed 1
Incidents 9
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Elevated errors in Digital Channels and IVRs | Minor | 40 min | resolved | 11-05 | |
| Block on outgoing SMS / MMS for unregistered numbers | No impact listed | 27 h | resolved | 11-05 | |
| Supervisor monitor screens for digital channels unavailable | Minor | 7.2 h | resolved | 11-12 | |
| Live dashboard unable to load | Minor | 50 min | resolved | 11-13 | |
| Analytics related issues | Minor | 2.3 h | resolved | 11-14 | |
| Potential service degradation | Minor | 59 min | resolved | 11-20 | |
| Dialpad Meetings SMS Notifications are Undeliverable for some customers | Minor | 20 d | resolved | 11-20 | |
| Dialpad Meetings SMS Notifications are Undeliverable for some customers | Minor | 6 d | resolved | 11-20 | |
| We're currently investigating an issue with our analytics features | Minor | 9.8 h | resolved | 11-20 |
Cite this
Dialpad posted 9 status incidents in November 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Dialpad in November 2024
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/2024/11