Outages by dayNovember 12, 2024

Outages on November 12, 2024

UTC day 2024-11-12 (Nov 12, 2024, 00:00 to Nov 12, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

43incidents started

6labelled major or critical

25vendors with a new incident

11still open from earlier days

By vendor label: Critical 3 · Major 3 · Minor 31 · No impact listed 6 · 48 maintenance

Incidents started this day 43

Vendor	Incident	Impact	Started	Resolved	Status
Canva	Users may experience issues accessing Canva	Critical	09:29	10:30 (1.0 h)	resolved
MessageBird (Bird)	Template Based Messaging is Not Functioning	Critical	16:11	17:07 (56 min)	resolved
Hex	Platform instability	Critical	16:18	19:08 (2.9 h)	resolved
Lever	Intermittent issues impacting Lever Hire	Major	09:23	Nov 13, 2024, 20:10 (35 h)	resolved
Scaleway	[Serverless Jobs] jobs stuck in queued status	Major	09:49	Nov 22, 2024, 09:01 (10 d)	resolved
Pinecone	[Serverless][AWS][us-east-1] Increase in internal errors (5xx) for writes operations	Major	15:37	19:45 (4.1 h)	resolved
Buildkite	Elevated error rates	Minor	04:00	04:21 (21 min)	resolved
Sinch	Service Degradation - Customer Dashboard - Message Search and Analytics	Minor	09:15	10:05 (50 min)	resolved
Scaleway	[DC2] Switch down Room 101 - Zone 101 - Rack G21 - Bloc L	Minor	09:16	14:17 (5.0 h)	resolved
Twilio	Outbound SMS Delivery Delays to Vodafone Network in New Zealand	Minor	09:48	15:41 (5.9 h)	resolved
Twilio	Inbound Call Failures to a Subset of Phone Numbers in Thailand	Minor	09:54	10:15 (21 min)	resolved
BigCommerce	Issues with Page Builder	Minor	09:58	11:08 (1.2 h)	resolved
Sinch	Delivery Issue Canada - ISP Telecom	Minor	10:40	11:08 (28 min)	resolved
Canva	We have been aware that some users might receive an error page when using apps in Canva	Minor	10:47	11:55 (1.1 h)	resolved
Elastic Cloud	Issues with creating or scaling up High Storage deployments on multiple AWS regions	Minor	11:04	Nov 15, 2024, 04:51 (3 d)	resolved
Twilio	SMS Delivery Delays to IER/Meteor Network in Ireland	Minor	12:02	15:43 (3.7 h)	resolved
Twilio	Intermittent Account Security API Errors For Three/ Hutchinsion UK	Minor	12:23	17:38 (5.3 h)	resolved
Vonage	Ireland SMS - Delivery Degradation towards Meteor	Minor	12:25	14:20 (1.9 h)	resolved
Deepgram	[Deepgram API] Elevated TTS Error Rates	Minor	13:53	14:05 (12 min)	resolved
Deepgram	[Deepgram API] Elevated Batch Error Rates	Minor	13:54	14:09 (15 min)	resolved
Deepgram	[Deepgram API] Elevated Streaming Error Rates	Minor	13:57	14:07 (10 min)	resolved
Deepgram	[Deepgram API] Elevated Whisper Error Rates	Minor	13:58	14:08 (10 min)	resolved
Coralogix	[EU2] - Delay in Traces archive ingestion	Minor	14:25	15:35 (1.2 h)	resolved
BigCommerce	Issues with sending New Order Notification emails	Minor	14:30	18:23 (3.9 h)	resolved
Twilio	SMS Delivery Report Delays to Small Carriers in United States of America via Subset of Shortcodes	Minor	15:31	Nov 13, 2024, 16:53 (25 h)	resolved
Greenhouse	No data showing in the job dashboard "Candidate Source Breakdown" widget (EU)	Minor	17:04	Nov 13, 2024, 14:46 (22 h)	resolved
Iterable	Ingestion Delay On Subset Of Clusters	Minor	17:18	19:24 (2.1 h)	resolved
Twilio	SMS Delivery Delays to a Subset of Australia Twilio Numbers	Minor	18:44	21:27 (2.7 h)	resolved
Twilio	Studio Flow Enqueue Call Widget Is Unable to Process TaskChannel Parameter	Minor	19:01	22:09 (3.1 h)	resolved
Twilio	MMS Delivery Delays to T-Mobile in United States	Minor	19:22	Nov 13, 2024, 01:07 (5.8 h)	resolved
Elastic Cloud	Errors pulling 8.15.4 and 8.16.0 packages	Minor	19:23	Nov 13, 2024, 06:56 (12 h)	resolved
Plivo	Delivery delay on Outbound toll-free MMS towards T-Mobile phone numbers in the US	Minor	19:44	Nov 13, 2024, 01:13 (5.5 h)	resolved
Vonage	USA MMS - Latency affecting messages towards T-Mobile	Minor	19:44	Nov 13, 2024, 01:34 (5.8 h)	resolved
Twilio	SMS Delivery Delays to Telma Network in Madagascar	Minor	19:55	Nov 13, 2024, 04:40 (8.8 h)	resolved
Dialpad	Supervisor monitor screens for digital channels unavailable	Minor	20:25	Nov 13, 2024, 03:34 (7.2 h)	resolved
MongoDB Atlas	Elevated errors from LetsEncrypt certificate authority	Minor	21:20	22:00 (40 min)	resolved
Render	Services using the latest Node 18 release fail to deploy	Minor	22:51	Nov 13, 2024, 00:28 (1.6 h)	resolved
Amplitude	Unavailable Event Segmentation Charts	No impact listed	00:57	00:57 (0 min)	resolved
Twilio	We were seeing duplicate webhooks being sent across various accounts	No impact listed	12:00	12:00 (0 min)	resolved
CircleCI	GitHub App branch config fetching failures	No impact listed	17:30	17:30 (0 min)	resolved
Logz.io	AWS us-east-1 - Indexing	No impact listed	21:20	21:54 (34 min)	resolved
DigitalOcean	Multiple Services in NYC3	No impact listed	22:06	22:06 (0 min)	resolved
Dropbox	Dropbox.com was down	No impact listed	23:05	23:05 (0 min)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	Connectivity Issue - EU-Central (Frankfurt)	Minor	Nov 5, 2024, 06:20	Nov 23, 2024, 02:17 (18 d)	resolved
Scaleway	[WEBHOSTING] Blacklist Microsoft	Minor	Nov 5, 2024, 16:06	Nov 22, 2024, 08:56 (17 d)	resolved
Twilio	Issues With Verify (2FA) Traffic to China	Minor	Nov 7, 2024, 05:56	Nov 29, 2024, 19:00 (23 d)	resolved
Scaleway	[Serverless Jobs] Intermittent DNS resolution failure	Minor	Nov 7, 2024, 16:38	11:50 (5 d)	resolved
Dropbox	Desktop installer failing to download	Minor	Nov 7, 2024, 23:31	23:08 (5 d)	resolved
Bandwidth	10DLC Campaign provisioning failures (Retry)	Minor	Nov 8, 2024, 16:29	22:09 (4 d)	resolved
SurveyMonkey	SurveyMonkey Contribute	Minor	Nov 11, 2024, 11:36	06:15 (19 h)	resolved
Snyk	Snyk Support Portal is Unavailable for Some Customers	Minor	Nov 11, 2024, 15:19	16:21 (25 h)	resolved
Twilio	Delivery Receipt Delays to Cable & Wireless and Claro Networks in Panama	Minor	Nov 11, 2024, 17:01	Nov 13, 2024, 00:03 (31 h)	resolved
Twilio	SMS Delivery Delays and Failures to Ufone in Pakistan	Minor	Nov 11, 2024, 23:44	02:20 (2.6 h)	resolved
Vonage	Pakistan SMS - Degradation towards Ufone network	Minor	Nov 11, 2024, 23:50	03:36 (3.8 h)	resolved

Maintenance 48

Vendor	Incident	Impact	Started	Resolved	Status
Stripe	[Scheduled] Scheduled maintenance for Swish - Swedbank	Maintenance	02:00	05:00 (3.0 h)	resolved
Sinch	[Scheduled] External Maintenance - United States - AT&T	Maintenance	03:00	09:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS/SMS	Maintenance	04:00	11:00 (7.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting AT&T	Maintenance	04:01	10:00 (6.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound and Outbound MMS and SMS towards the US phone numbers in Chicago and Los Angeles	Maintenance	05:00	11:00 (6.0 h)	resolved
Vonage	[Scheduled] Germany SMS - Internal planned maintenance impacting multiple networks	Maintenance	05:00	06:00 (1.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three	Maintenance	05:01	08:02 (3.0 h)	resolved
Vonage	[Scheduled] UK SMS - Planned Maintenance affecting Three UK	Maintenance	05:01	08:05 (3.1 h)	resolved
Vonage	[Scheduled] Brazil SMS - Internal planned maintenance impacting multiple networks	Maintenance	05:01	06:03 (1.0 h)	resolved
Vonage	[Scheduled] United Kingdom SMS - Internal planned maintenance impacting multiple networks	Maintenance	05:01	06:01 (1.0 h)	resolved
Twilio	[Scheduled] UK SMS Carrier Maintenance - 3 (Hutchison 3G UK Ltd)	Maintenance	05:02	08:01 (3.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCRSDI-11464	Maintenance	05:30	08:30 (3.0 h)	resolved
Sinch	[Scheduled] Sinch Internal Maintenance - Cloud Customer Portal	Maintenance	06:00	08:00 (2.0 h)	resolved
Twilio	[Scheduled] United States MMS Carrier Partner Maintenance	Maintenance	06:00	10:01 (4.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned maintenance affecting Movistar network	Maintenance	06:00	11:00 (5.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Partner Maintenance	Maintenance	06:01	10:02 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS & MMS - Planned Maintenance affecting 10DLC messages	Maintenance	06:02	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI MMS 365(MM7) \| Operator Services \| Application Maintenance \| PCR Number #PCRSDI-11385	Maintenance	07:00	10:00 (3.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Network Maintenance \| PCRSDI-11448	Maintenance	07:01	11:00 (4.0 h)	resolved
Twilio	[Scheduled] United States MMS Carrier Partner Maintenance	Maintenance	08:00	10:00 (2.0 h)	resolved
Vonage	[Scheduled] Iraq SMS - Internal planned maintenance impacting multiple networks	Maintenance	08:00	12:01 (4.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - MMS Platform	Maintenance	08:01	10:00 (2.0 h)	resolved
Vonage	[Scheduled] Romania SMS - Internal planned maintenance impacting multiple networks	Maintenance	08:01	12:02 (4.0 h)	resolved
Vonage	[Scheduled] Sri Lanka SMS - Internal planned maintenance impacting multiple networks	Maintenance	08:02	12:01 (4.0 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Internal planned maintenance impacting multiple networks	Maintenance	08:02	12:00 (4.0 h)	resolved
Vonage	[Scheduled] Mauritania SMS - Internal planned maintenance impacting multiple networks	Maintenance	08:03	12:03 (4.0 h)	resolved
Vonage	[Scheduled] Mongolia SMS - Internal planned maintenance impacting multiple networks	Maintenance	08:03	12:03 (4.0 h)	resolved
Vonage	[Scheduled] Senegal SMS - Internal planned maintenance impacting multiple networks	Maintenance	08:04	12:00 (3.9 h)	resolved
Vonage	[Scheduled] Kyrgyzstan SMS - Internal planned maintenance impacting multiple networks	Maintenance	08:05	12:04 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Outbound tollfree SMS towards the US phone numbers	Maintenance	10:00	12:00 (2.0 h)	resolved
Bandwidth	[Scheduled] MMS Messaging Maintenance - DFW	Maintenance	10:00	11:00 (1.0 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	10:01	12:02 (2.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	10:03	12:00 (1.9 h)	resolved
Stripe	[Scheduled] CashApp Pay	Maintenance	12:00	15:00 (3.0 h)	resolved
Vonage	[Scheduled] Vonage Number Subscription Maintenance - 2024-11-12	Maintenance	13:00	14:00 (1.0 h)	resolved
Vonage	[Scheduled] Australia SMS - Planned Maintenance affecting Inbound SMS on a subset of Australia Long Virtual Numbers	Maintenance	14:01	19:00 (5.0 h)	resolved
Gorgias	[Scheduled] Scheduled Database Maintenance - Australia	Maintenance	15:00	15:53 (53 min)	resolved
Twilio	[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2 and Altel JSC	Maintenance	20:00	Nov 13, 2024, 02:01 (6.0 h)	resolved
Vonage	[Scheduled] Kazakhstan SMS - Planned maintenance affecting Altel and Tele2	Maintenance	20:00	Nov 13, 2024, 02:01 (6.0 h)	resolved
Twilio	[Scheduled] Republic of Serbia SMS Carrier Maintenance - A1	Maintenance	21:30	Nov 13, 2024, 05:31 (8.0 h)	resolved
Vonage	[Scheduled] Serbia SMS - Planned Maintenance Affecting A1 Serbia Network	Maintenance	21:30	Nov 13, 2024, 05:00 (7.5 h)	resolved
Twilio	[Scheduled] United Kingdom SMS Carrier Maintenance - O2	Maintenance	22:00	Nov 13, 2024, 04:00 (6.0 h)	resolved
Vonage	[Scheduled] United Kingdom SMS - Planned maintenance affecting O2	Maintenance	22:00	Nov 13, 2024, 04:00 (6.0 h)	resolved
JFrog	[Scheduled] Planned Cloud Maintenance on Azure East US	Maintenance	22:00	Nov 13, 2024, 13:00 (15 h)	resolved
Vonage	[Scheduled] UK SMS - Planned Maintenance affecting O2 UK	Maintenance	22:01	Nov 13, 2024, 04:01 (6.0 h)	resolved
Twilio	[Scheduled] United Kingdom SMS Carrier Partner Maintenance	Maintenance	23:00	Nov 13, 2024, 03:00 (4.0 h)	resolved
Vonage	[Scheduled] Ukraine SMS - Planned maintenance affecting Lifecell Network	Maintenance	23:00	Nov 13, 2024, 02:00 (3.0 h)	resolved
Twilio	[Scheduled] Ukraine SMS Carrier Maintenance - Lifecell	Maintenance	23:01	Nov 13, 2024, 02:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Canva, MessageBird (Bird), Hex, Lever, Scaleway, Pinecone, Buildkite, Sinch, Twilio, BigCommerce, Elastic Cloud, Vonage.

Cite this

43 vendor-reported incidents started on 2024-11-12 (UTC) across 25 vendors, 6 labelled major or critical by the vendor.

Title: Outages on November 12, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-11-12 00:00 UTC
URL: https://rewindex.com/outages/2024-11-12

All days Outage events Markdown