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CompaniesSinchMonthly reportsNovember 2024

Sinch in November 2024: incidents, uptime and changes

70incidents posted
3labelled major or critical
97.78%free of major/critical
52.21%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 15 h 55 min, incident time 14.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 1 · Minor 65 · No impact listed 2

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Contact Pro - TEST IncidentCritical9 minresolved11-19
Log-in Issues - Sinch EngageCritical16 hresolved11-23
Campaigns is not availableMajor14 minresolved11-05

Other incidents 67

IncidentImpactStartedDurationStatusDay
Delivery Issue Claro - BrazilMinor5.0 hresolved11-01
Delivery Issue - United States - US CellularMinor3 dresolved11-04
Delivery Report Issue - United States - AT&TMinor4 dresolved11-04
Delivery Issue Brazil - TIMMinor43 hresolved11-04
Delivery Issue Brazil - BrisanetMinor40 hresolved11-05
Latency in statistics displayMinor23 hresolved11-05
Delivery Issue Brazil - SercomtelMinor2.0 hresolved11-06
Delivery Issue Claro - BrazilMinor13 hresolved11-06
Delivery Issue - Mexico - AT&TMinor1.6 hresolved11-06
Delivery Issue Vodafone - NLMinor2.2 hresolved11-06
Delivery issues in Colombia - ClaroMinor5.9 hresolved11-07
Delivery Issue Pakistan - UfoneMinor11 hresolved11-07
Delivery Issue SurfTelecom - BrazilMinor5.1 hresolved11-07
Delivery Issue - Mexico - AT&TMinor5.3 hresolved11-07
Sinch Post-Incident Notification - Delivery issues - FranceNo impact listed0 minresolved11-07
Delivery Issue SurfTelecom - BrazilMinor14 hresolved11-08
Delivery Issue Nigeria - SmileMinor3.8 hresolved11-08
Delivery Issue Nigeria - 9mobileMinor4.0 hresolved11-08
Delivery Issue Mongolia - MobiComMinor4.9 hresolved11-09
Delivery Issue Singapore - M1 SingaporeMinor1.8 hresolved11-11
Delivery Issue The United States - T-Mobile and AT&TMinor31 minresolved11-11
Service Degradation - Customer Dashboard - Message Search and AnalyticsMinor50 minresolved11-12
Delivery Issue Canada - ISP TelecomMinor28 minresolved11-12
Delivery Issue Norway - TelenorMinor9.7 hresolved11-13
Delivery Issue Norway - ICEMinor12 hresolved11-13
Delivery Issue Canada - Rogers WirelessMinor2.5 hresolved11-14
Delivery Issue United States - AT&TMinor1.6 hresolved11-16
Delivery Issue Nigeria - MTNMinor11 hresolved11-17
Delivery Issue France - NRJ MobileMinor32 hresolved11-18
Delivery Issue Congo (DRC) - AfricellMinor27 hresolved11-19
Delivery Issue Norway - iceMinor4.2 hresolved11-19
Delivery Issue Brazil - SercomtelMinor2.2 hresolved11-19
Delivery Issue Sweden - TelenorMinor12 hresolved11-19
Delivery Issue New Zealand - VodafoneMinor1.9 hresolved11-20
Delivery Issue Brazil - BrisanetMinor4.6 hresolved11-20
DI SMS 365 | Operator Services | Report Manager Inaccessibility and Potential delay in viewing Statistics | TT#MNOC-56452Minor5.0 hresolved11-20
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-56448Minor5.7 hresolved11-20
Delivery Issue MMS US - AT&TMinor15 minresolved11-20
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-56448Minor3.7 hresolved11-21
Delivery Issue Brazil - SercomtelMinor10.0 hresolved11-22
Delivery Issue Pakistan - JazzMinor1.1 hresolved11-22
Sinch Degradation - ChatlayerNo impact listed9.7 hresolved11-23
Delivery Issue Kenya - SafaricomMinor1.9 hresolved11-23
Delivery Issue Kenya - SafaricomMinor2.0 hresolved11-24
Delivery Issue Norway - IceMinor4.9 hresolved11-25
Service Degradation - Verification SMS, Flashcall & In-app calling - EU1Minor2.8 hresolved11-25
Customer Support - Ticketing SystemMinor8.8 hresolved11-25
Delivery Issue Kenya - SafaricomMinor2.9 hresolved11-25
Site US3 - DegradationMinor35 hresolved11-25
Delivery Issue Panama - TigoMinor13 hresolved11-26
Delivery Issue Bolivia - EntelMinor3.0 hresolved11-27
Delivery Issue Brazil - Algar TelecomMinor4.1 hresolved11-28
Delivery Issue Kuwait - OoredooMinor3.5 hresolved11-28
Delivery Issue Costa Rica - ICEMinor10 hresolved11-28
Delivery Issue Ghana - VodafoneMinor15 hresolved11-28
Delivery Issue Telecel - MaliMinor12 hresolved11-29
Delivery Issue Telecel - Central African Republic.Minor12 hresolved11-29
Delivery Issue Sweden - Tele2Minor4.7 hresolved11-29
Delivery Issue France - SFRMinor4.0 hresolved11-29
Delivery Issue Sweden - TelenorMinor4.2 hresolved11-29
Delivery Issue ItalyMinor3.7 hresolved11-29
Delivery Issue Spain - DigiMobileMinor6.8 hresolved11-29
Delivery Issue the PhilippinesMinor4.1 hresolved11-29
Service degradation - Analytics on customer dashboardMinor2 dresolved11-29
Delivery Issue Philippines - Globe TelecomMinor7.2 hresolved11-30
Delivery Issue Tunisia - OrangeMinor1.1 hresolved11-30
Delivery Issue India - UninorMinor1.3 hresolved11-30

Maintenance 77

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Cite this

Sinch posted 70 status incidents in November 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in November 2024
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2024/11

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