# Sinch in November 2024: incidents, uptime and changes

> Sinch in November 2024: 70 incidents on its status page (3 major or critical), 97.78% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2024/11
Last updated: 2024-12-02T00:00:00Z

- Incidents posted: 70 (major/critical: 3) · Maintenance: 77
- By vendor impact label: critical 2, major 1, minor 65, none 2
- Uptime (vendor-reported): 97.78% free of major/critical incidents, 52.21% free of any incident; outage time 15 h 55 min, incident time 14.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2024](https://rewindex.com/company/sinch/2024/10.md) · Next: [December 2024](https://rewindex.com/company/sinch/2024/12.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Contact Pro - TEST Incident](https://rewindex.com/company/sinch/incidents/5xl14gmwbf1n.md) | critical | 2024-11-19 09:25 UTC | 2024-11-19 09:34 UTC | 9 min | resolved |
| [Log-in Issues - Sinch Engage](https://rewindex.com/company/sinch/incidents/0j80dhld5dfz.md) | critical | 2024-11-23 05:36 UTC | 2024-11-23 21:08 UTC | 16 h | resolved |
| [Campaigns is not available](https://rewindex.com/company/sinch/incidents/12t1f4n4xkt4.md) | major | 2024-11-05 09:55 UTC | 2024-11-05 10:09 UTC | 14 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issue Claro - Brazil](https://rewindex.com/company/sinch/incidents/hhbygyty402l.md) | minor | 2024-11-01 07:00 UTC | 2024-11-01 12:03 UTC | 5.0 h | resolved |
| [Delivery Issue - United States - US Cellular](https://rewindex.com/company/sinch/incidents/sg8hpnmtgs7l.md) | minor | 2024-11-04 18:25 UTC | 2024-11-07 15:01 UTC | 3 d | resolved |
| [Delivery Report Issue - United States - AT&T](https://rewindex.com/company/sinch/incidents/bfxkn1rtz8f2.md) | minor | 2024-11-04 18:26 UTC | 2024-11-08 19:31 UTC | 4 d | resolved |
| [Delivery Issue Brazil - TIM](https://rewindex.com/company/sinch/incidents/vzk2ywz6fwdr.md) | minor | 2024-11-04 19:06 UTC | 2024-11-06 14:32 UTC | 43 h | resolved |
| [Campaigns is not available](https://rewindex.com/company/sinch/incidents/12t1f4n4xkt4.md) | major | 2024-11-05 09:55 UTC | 2024-11-05 10:09 UTC | 14 min | resolved |
| [Delivery Issue Brazil - Brisanet](https://rewindex.com/company/sinch/incidents/t52szqmmn9gn.md) | minor | 2024-11-05 11:33 UTC | 2024-11-07 03:11 UTC | 40 h | resolved |
| [Latency in statistics display](https://rewindex.com/company/sinch/incidents/3p18n4wb1ksc.md) | minor | 2024-11-05 16:18 UTC | 2024-11-06 15:12 UTC | 23 h | resolved |
| [Delivery Issue Brazil - Sercomtel](https://rewindex.com/company/sinch/incidents/tcg6rm64knps.md) | minor | 2024-11-06 12:11 UTC | 2024-11-06 14:11 UTC | 2.0 h | resolved |
| [Delivery Issue Claro - Brazil](https://rewindex.com/company/sinch/incidents/gc8p87681jlk.md) | minor | 2024-11-06 14:20 UTC | 2024-11-07 03:05 UTC | 13 h | resolved |
| [Delivery Issue - Mexico - AT&T](https://rewindex.com/company/sinch/incidents/5m22gdt7rxm0.md) | minor | 2024-11-06 17:40 UTC | 2024-11-06 19:17 UTC | 1.6 h | resolved |
| [Delivery Issue Vodafone - NL](https://rewindex.com/company/sinch/incidents/wsfq7kcjfbnd.md) | minor | 2024-11-06 23:30 UTC | 2024-11-07 01:43 UTC | 2.2 h | resolved |
| [Delivery issues in Colombia - Claro](https://rewindex.com/company/sinch/incidents/zkwfkmd8dvkz.md) | minor | 2024-11-07 04:37 UTC | 2024-11-07 10:29 UTC | 5.9 h | resolved |
| [Delivery Issue Pakistan - Ufone](https://rewindex.com/company/sinch/incidents/h6xm22jvvkn7.md) | minor | 2024-11-07 04:49 UTC | 2024-11-07 15:21 UTC | 11 h | resolved |
| [Delivery Issue SurfTelecom - Brazil](https://rewindex.com/company/sinch/incidents/b6d5f1fr8zxs.md) | minor | 2024-11-07 05:28 UTC | 2024-11-07 10:33 UTC | 5.1 h | resolved |
| [Delivery Issue - Mexico - AT&T](https://rewindex.com/company/sinch/incidents/pb9cqynqs2w4.md) | minor | 2024-11-07 09:01 UTC | 2024-11-07 14:16 UTC | 5.3 h | resolved |
| [Sinch Post-Incident Notification - Delivery issues - France](https://rewindex.com/company/sinch/incidents/ht7736whz4lp.md) | none | 2024-11-07 12:00 UTC | 2024-11-07 12:00 UTC | 0 min | resolved |
| [Delivery Issue SurfTelecom - Brazil](https://rewindex.com/company/sinch/incidents/snrl6qtl4l49.md) | minor | 2024-11-08 05:34 UTC | 2024-11-08 19:43 UTC | 14 h | resolved |
| [Delivery Issue Nigeria - Smile](https://rewindex.com/company/sinch/incidents/99vg58st9qc6.md) | minor | 2024-11-08 06:52 UTC | 2024-11-08 10:41 UTC | 3.8 h | resolved |
| [Delivery Issue Nigeria - 9mobile](https://rewindex.com/company/sinch/incidents/l1y4szz7918z.md) | minor | 2024-11-08 17:40 UTC | 2024-11-08 21:40 UTC | 4.0 h | resolved |
| [Delivery Issue Mongolia - MobiCom](https://rewindex.com/company/sinch/incidents/b8qq6h2826n4.md) | minor | 2024-11-09 20:14 UTC | 2024-11-10 01:08 UTC | 4.9 h | resolved |
| [Delivery Issue Singapore - M1 Singapore](https://rewindex.com/company/sinch/incidents/n428qdqpkc9n.md) | minor | 2024-11-11 06:59 UTC | 2024-11-11 08:47 UTC | 1.8 h | resolved |
| [Delivery Issue The United States - T-Mobile and AT&T](https://rewindex.com/company/sinch/incidents/mv8jygyprrdf.md) | minor | 2024-11-11 17:16 UTC | 2024-11-11 17:47 UTC | 31 min | resolved |
| [Service Degradation - Customer Dashboard - Message Search and Analytics](https://rewindex.com/company/sinch/incidents/yltt4rf3q2yb.md) | minor | 2024-11-12 09:15 UTC | 2024-11-12 10:05 UTC | 50 min | resolved |
| [Delivery Issue Canada - ISP Telecom](https://rewindex.com/company/sinch/incidents/ms6wtdcqk2km.md) | minor | 2024-11-12 10:40 UTC | 2024-11-12 11:08 UTC | 28 min | resolved |
| [Delivery Issue Norway - Telenor](https://rewindex.com/company/sinch/incidents/my7hlv80mp0g.md) | minor | 2024-11-13 09:43 UTC | 2024-11-13 19:22 UTC | 9.7 h | resolved |
| [Delivery Issue Norway - ICE](https://rewindex.com/company/sinch/incidents/2h9s8651zrkv.md) | minor | 2024-11-13 11:36 UTC | 2024-11-13 23:09 UTC | 12 h | resolved |
| [Delivery Issue Canada - Rogers Wireless](https://rewindex.com/company/sinch/incidents/rkp7vppds88s.md) | minor | 2024-11-14 11:41 UTC | 2024-11-14 14:09 UTC | 2.5 h | resolved |
| [Delivery Issue United States - AT&T](https://rewindex.com/company/sinch/incidents/j5p65zht0lx5.md) | minor | 2024-11-16 12:21 UTC | 2024-11-16 13:57 UTC | 1.6 h | resolved |
| [Delivery Issue Nigeria - MTN](https://rewindex.com/company/sinch/incidents/qmnt32hbtx0d.md) | minor | 2024-11-17 00:21 UTC | 2024-11-17 11:39 UTC | 11 h | resolved |
| [Delivery Issue France - NRJ Mobile](https://rewindex.com/company/sinch/incidents/2ftzpxzt78q7.md) | minor | 2024-11-18 07:04 UTC | 2024-11-19 14:37 UTC | 32 h | resolved |
| [Delivery Issue Congo (DRC) - Africell](https://rewindex.com/company/sinch/incidents/dbqt3783jpnx.md) | minor | 2024-11-19 06:39 UTC | 2024-11-20 09:59 UTC | 27 h | resolved |
| [Contact Pro - TEST Incident](https://rewindex.com/company/sinch/incidents/5xl14gmwbf1n.md) | critical | 2024-11-19 09:25 UTC | 2024-11-19 09:34 UTC | 9 min | resolved |
| [Delivery Issue Norway - ice](https://rewindex.com/company/sinch/incidents/wd2hmqjtls4d.md) | minor | 2024-11-19 09:59 UTC | 2024-11-19 14:12 UTC | 4.2 h | resolved |
| [Delivery Issue Brazil - Sercomtel](https://rewindex.com/company/sinch/incidents/fc642h97r66g.md) | minor | 2024-11-19 13:59 UTC | 2024-11-19 16:13 UTC | 2.2 h | resolved |
| [Delivery Issue Sweden - Telenor](https://rewindex.com/company/sinch/incidents/cfp82w498wv4.md) | minor | 2024-11-19 20:56 UTC | 2024-11-20 09:11 UTC | 12 h | resolved |
| [Delivery Issue New Zealand - Vodafone](https://rewindex.com/company/sinch/incidents/ggwnpk4jwqgd.md) | minor | 2024-11-20 11:09 UTC | 2024-11-20 13:04 UTC | 1.9 h | resolved |
| [Delivery Issue Brazil - Brisanet](https://rewindex.com/company/sinch/incidents/32s48s90ys1v.md) | minor | 2024-11-20 15:28 UTC | 2024-11-20 20:05 UTC | 4.6 h | resolved |
| [DI SMS 365 \| Operator Services \| Report Manager Inaccessibility and Potential delay in viewing Statistics  \| TT\#MNOC-56452](https://rewindex.com/company/sinch/incidents/31v67xnr93bf.md) | minor | 2024-11-20 19:53 UTC | 2024-11-21 00:55 UTC | 5.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-56448](https://rewindex.com/company/sinch/incidents/2nhjnfd1fq95.md) | minor | 2024-11-20 20:29 UTC | 2024-11-21 02:08 UTC | 5.7 h | resolved |
| [Delivery Issue MMS US - AT&T](https://rewindex.com/company/sinch/incidents/rmljnhnsz2k6.md) | minor | 2024-11-20 21:18 UTC | 2024-11-20 21:33 UTC | 15 min | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-56448](https://rewindex.com/company/sinch/incidents/18njpjs1rnzp.md) | minor | 2024-11-21 17:36 UTC | 2024-11-21 21:18 UTC | 3.7 h | resolved |
| [Delivery Issue Brazil - Sercomtel](https://rewindex.com/company/sinch/incidents/hrmfd7cnrhr8.md) | minor | 2024-11-22 18:06 UTC | 2024-11-23 04:04 UTC | 10.0 h | resolved |
| [Delivery Issue Pakistan - Jazz](https://rewindex.com/company/sinch/incidents/d99yrl4dm416.md) | minor | 2024-11-22 21:54 UTC | 2024-11-22 23:03 UTC | 1.1 h | resolved |
| [Log-in Issues - Sinch Engage](https://rewindex.com/company/sinch/incidents/0j80dhld5dfz.md) | critical | 2024-11-23 05:36 UTC | 2024-11-23 21:08 UTC | 16 h | resolved |
| [Sinch Degradation - Chatlayer](https://rewindex.com/company/sinch/incidents/36c39v00bk3b.md) | none | 2024-11-23 11:27 UTC | 2024-11-23 21:08 UTC | 9.7 h | resolved |
| [Delivery Issue Kenya - Safaricom](https://rewindex.com/company/sinch/incidents/5jy2lxdjw6kq.md) | minor | 2024-11-23 18:13 UTC | 2024-11-23 20:06 UTC | 1.9 h | resolved |
| [Delivery Issue Kenya - Safaricom](https://rewindex.com/company/sinch/incidents/hpy8hbxp8w3z.md) | minor | 2024-11-24 17:04 UTC | 2024-11-24 19:02 UTC | 2.0 h | resolved |
| [Delivery Issue Norway - Ice](https://rewindex.com/company/sinch/incidents/ldwdng3zwvjw.md) | minor | 2024-11-25 10:11 UTC | 2024-11-25 15:07 UTC | 4.9 h | resolved |
| [Service Degradation - Verification SMS, Flashcall & In-app calling - EU1](https://rewindex.com/company/sinch/incidents/5m0jhy3b7w6x.md) | minor | 2024-11-25 10:16 UTC | 2024-11-25 13:05 UTC | 2.8 h | resolved |
| [Customer Support - Ticketing System](https://rewindex.com/company/sinch/incidents/znrxtyfgfsvl.md) | minor | 2024-11-25 10:17 UTC | 2024-11-25 19:07 UTC | 8.8 h | resolved |
| [Delivery Issue Kenya - Safaricom](https://rewindex.com/company/sinch/incidents/pg2w88tf7d2f.md) | minor | 2024-11-25 17:38 UTC | 2024-11-25 20:30 UTC | 2.9 h | resolved |
| [Site US3 - Degradation](https://rewindex.com/company/sinch/incidents/cf3cxyp2yl8r.md) | minor | 2024-11-25 22:10 UTC | 2024-11-27 09:21 UTC | 35 h | resolved |
| [Delivery Issue Panama - Tigo](https://rewindex.com/company/sinch/incidents/k6t9q3c87f00.md) | minor | 2024-11-26 08:17 UTC | 2024-11-26 21:11 UTC | 13 h | resolved |
| [Delivery Issue Bolivia - Entel](https://rewindex.com/company/sinch/incidents/2vv4d4q2v865.md) | minor | 2024-11-27 16:23 UTC | 2024-11-27 19:26 UTC | 3.0 h | resolved |
| [Delivery Issue Brazil - Algar Telecom](https://rewindex.com/company/sinch/incidents/vbn9djj494ml.md) | minor | 2024-11-28 12:59 UTC | 2024-11-28 17:03 UTC | 4.1 h | resolved |
| [Delivery Issue Kuwait - Ooredoo](https://rewindex.com/company/sinch/incidents/j9klrdg23jj5.md) | minor | 2024-11-28 13:13 UTC | 2024-11-28 16:40 UTC | 3.5 h | resolved |
| [Delivery Issue Costa Rica - ICE](https://rewindex.com/company/sinch/incidents/24h74q1jh4xf.md) | minor | 2024-11-28 17:49 UTC | 2024-11-29 04:03 UTC | 10 h | resolved |
| [Delivery Issue Ghana - Vodafone](https://rewindex.com/company/sinch/incidents/zf704w4z8kt5.md) | minor | 2024-11-28 21:50 UTC | 2024-11-29 13:10 UTC | 15 h | resolved |
| [Delivery Issue Telecel - Mali](https://rewindex.com/company/sinch/incidents/7fxj8qv9sm3r.md) | minor | 2024-11-29 00:59 UTC | 2024-11-29 13:14 UTC | 12 h | resolved |
| [Delivery Issue Telecel - Central African Republic.](https://rewindex.com/company/sinch/incidents/1h28trpb2vks.md) | minor | 2024-11-29 01:00 UTC | 2024-11-29 13:11 UTC | 12 h | resolved |
| [Delivery Issue Sweden - Tele2](https://rewindex.com/company/sinch/incidents/sh3pwhgytjjb.md) | minor | 2024-11-29 08:37 UTC | 2024-11-29 13:21 UTC | 4.7 h | resolved |
| [Delivery Issue France - SFR](https://rewindex.com/company/sinch/incidents/1wfglyw563rk.md) | minor | 2024-11-29 08:46 UTC | 2024-11-29 12:43 UTC | 4.0 h | resolved |
| [Delivery Issue Sweden - Telenor](https://rewindex.com/company/sinch/incidents/vr7c8cvswgw4.md) | minor | 2024-11-29 08:56 UTC | 2024-11-29 13:06 UTC | 4.2 h | resolved |
| [Delivery Issue Italy](https://rewindex.com/company/sinch/incidents/sldflw4w7ppc.md) | minor | 2024-11-29 09:27 UTC | 2024-11-29 13:07 UTC | 3.7 h | resolved |
| [Delivery Issue Spain - DigiMobile](https://rewindex.com/company/sinch/incidents/19nbkpfy1k1h.md) | minor | 2024-11-29 09:41 UTC | 2024-11-29 16:28 UTC | 6.8 h | resolved |
| [Delivery Issue the Philippines](https://rewindex.com/company/sinch/incidents/yj6wrqc52ttp.md) | minor | 2024-11-29 10:04 UTC | 2024-11-29 14:08 UTC | 4.1 h | resolved |
| [Service degradation - Analytics on customer dashboard](https://rewindex.com/company/sinch/incidents/mr2kqqk0x8xk.md) | minor | 2024-11-29 12:32 UTC | 2024-12-01 13:37 UTC | 2 d | resolved |
| [Delivery Issue Philippines - Globe Telecom](https://rewindex.com/company/sinch/incidents/1g232r0zkrh2.md) | minor | 2024-11-30 02:28 UTC | 2024-11-30 09:38 UTC | 7.2 h | resolved |
| [Delivery Issue Tunisia - Orange](https://rewindex.com/company/sinch/incidents/9lx7yljm0fvw.md) | minor | 2024-11-30 15:33 UTC | 2024-11-30 16:42 UTC | 1.1 h | resolved |
| [Delivery Issue India - Uninor](https://rewindex.com/company/sinch/incidents/cgksy6tlt3bs.md) | minor | 2024-11-30 19:05 UTC | 2024-11-30 20:20 UTC | 1.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Scheduled Maintenance for Query Service - Finland Operators \|](https://rewindex.com/company/sinch/incidents/n7776q9kx6xs.md) | maintenance | 2024-11-02 18:00 UTC | 2024-11-03 10:00 UTC | 16 h | resolved |
| [\[Scheduled\] DI E-Mail 365 \| Application Maintenance \| PCR Number \# PCRSDI-11414](https://rewindex.com/company/sinch/incidents/n2v76sbcgn2z.md) | maintenance | 2024-11-03 02:00 UTC | 2024-11-03 04:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T- MX](https://rewindex.com/company/sinch/incidents/szqp1m5tk2rz.md) | maintenance | 2024-11-04 04:00 UTC | 2024-11-04 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Migration of legacy connections - Eknet in Turkey](https://rewindex.com/company/sinch/incidents/kcmfw8lgf913.md) | maintenance | 2024-11-04 07:36 UTC | 2024-11-04 09:00 UTC | 1.4 h | resolved |
| [\[Scheduled\] Internal Maintenance - EU3 Site](https://rewindex.com/company/sinch/incidents/5h83d9yrmk0x.md) | maintenance | 2024-11-04 11:00 UTC | 2024-11-04 19:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/xmwm1qrmytq0.md) | maintenance | 2024-11-04 14:30 UTC | 2024-11-04 16:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[ANNOUNCEMENT\] DI SMSx, iSMS, NRS, MM4 & MM7\| Operator Services Network Operations \| Network Freeze Notification for US Presidential Election \| 2024](https://rewindex.com/company/sinch/incidents/vrj6czybcc3g.md) | maintenance | 2024-11-05 00:00 UTC | 2024-11-06 00:00 UTC | 24 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Network Maintenance \| PCRSDI-11452](https://rewindex.com/company/sinch/incidents/6y5j3yfbdvpd.md) | maintenance | 2024-11-05 03:00 UTC | 2024-11-05 04:09 UTC | 1.1 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Elastic SIP Trunking](https://rewindex.com/company/sinch/incidents/x0r75y054zv0.md) | maintenance | 2024-11-05 14:00 UTC | 2024-11-05 15:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Scheduled Maintenance for Query Service - Finland Operators \|](https://rewindex.com/company/sinch/incidents/vrkq0w66cp22.md) | maintenance | 2024-11-05 18:00 UTC | 2024-11-06 04:00 UTC | 10 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Database and Application Maintenance \| PCRSDI-11329](https://rewindex.com/company/sinch/incidents/9xxrnh7j7460.md) | maintenance | 2024-11-06 05:08 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/8p0v8779z05l.md) | maintenance | 2024-11-06 08:30 UTC | 2024-11-06 11:00 UTC | 2.5 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider US & CA](https://rewindex.com/company/sinch/incidents/0n26vhyf2wzy.md) | maintenance | 2024-11-07 03:00 UTC | 2024-11-07 07:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MMX) \| Operator Services \| Application Maintenance  \| PCR Number \# PCRSDI-11366](https://rewindex.com/company/sinch/incidents/1xmcyfpwm3rg.md) | maintenance | 2024-11-07 07:00 UTC | 2024-11-07 09:29 UTC | 2.5 h | resolved |
| [\[Scheduled\] Internal Maintenance -  Migration of legacy connections - Unicell in Israel](https://rewindex.com/company/sinch/incidents/xvy6kkkbf22p.md) | maintenance | 2024-11-07 09:00 UTC | 2024-11-07 11:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - EU3 Site](https://rewindex.com/company/sinch/incidents/j3bcswlpbyfw.md) | maintenance | 2024-11-07 11:00 UTC | 2024-11-07 19:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Rescheduled: Sinch Contact Pro - (SBC) Session Border Controller maintenance - AU](https://rewindex.com/company/sinch/incidents/3rthszc14ngh.md) | maintenance | 2024-11-07 12:30 UTC | 2024-11-07 13:00 UTC | 30 min | resolved |
| [\[Scheduled\] External Maintenance - Bell Canada](https://rewindex.com/company/sinch/incidents/y6msb22j77qk.md) | maintenance | 2024-11-08 00:00 UTC | 2024-11-08 04:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI Message Manager \| Enterprise Services \| Planned Maintenance \| PCR \# CHANGE-5744](https://rewindex.com/company/sinch/incidents/mbfl0mf85kwc.md) | maintenance | 2024-11-09 18:00 UTC | 2024-11-09 18:35 UTC | 35 min | resolved |
| [\[Scheduled\] Rescheduled: Sinch Contact Pro - (SBC) Session Border Controller maintenance - EU](https://rewindex.com/company/sinch/incidents/sfm0txvcxl1w.md) | maintenance | 2024-11-09 21:00 UTC | 2024-11-09 21:30 UTC | 30 min | resolved |
| [\[Scheduled\] DI E-Mail 365 \| Application Maintenance \| PCR Number \# PCRSDI-11415](https://rewindex.com/company/sinch/incidents/mcc5jwcw0cwt.md) | maintenance | 2024-11-10 02:00 UTC | 2024-11-10 04:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - United States - AT&T](https://rewindex.com/company/sinch/incidents/9cfq97zrwppl.md) | maintenance | 2024-11-11 03:00 UTC | 2024-11-11 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MMX) & (MM7) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11365](https://rewindex.com/company/sinch/incidents/z2k6bgvttcs0.md) | maintenance | 2024-11-11 07:00 UTC | 2024-11-11 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - United States - AT&T](https://rewindex.com/company/sinch/incidents/lkwpy2qdlm6h.md) | maintenance | 2024-11-12 03:00 UTC | 2024-11-12 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCRSDI-11464](https://rewindex.com/company/sinch/incidents/rhc4zg6ns7sv.md) | maintenance | 2024-11-12 05:30 UTC | 2024-11-12 08:30 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Internal Maintenance - Cloud Customer Portal](https://rewindex.com/company/sinch/incidents/4v8ffvp3zm56.md) | maintenance | 2024-11-12 06:00 UTC | 2024-11-12 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI MMS 365(MM7) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-11385](https://rewindex.com/company/sinch/incidents/g7djf764rwjn.md) | maintenance | 2024-11-12 07:00 UTC | 2024-11-12 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Network Maintenance \| PCRSDI-11448](https://rewindex.com/company/sinch/incidents/s41xrgx2nd77.md) | maintenance | 2024-11-12 07:01 UTC | 2024-11-12 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - MMS Platform](https://rewindex.com/company/sinch/incidents/jrb1w4f90pr2.md) | maintenance | 2024-11-12 08:01 UTC | 2024-11-12 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - United States - AT&T](https://rewindex.com/company/sinch/incidents/jkt49s9fj4pc.md) | maintenance | 2024-11-13 03:00 UTC | 2024-11-13 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application, System & Database Maintenance \| PCRSDI-11265](https://rewindex.com/company/sinch/incidents/dn60ljhjzy18.md) | maintenance | 2024-11-13 07:00 UTC | 2024-11-13 07:29 UTC | 29 min | resolved |
| [\[Scheduled\] Planned Maintenance - Conversation API](https://rewindex.com/company/sinch/incidents/1nzq6wr3r3bp.md) | maintenance | 2024-11-13 08:00 UTC | 2024-11-13 08:10 UTC | 10 min | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/gbry9rp2v1xs.md) | maintenance | 2024-11-13 08:01 UTC | 2024-11-13 09:00 UTC | 59 min | resolved |
| [\[Scheduled\] Migration of legacy connections - Telia in Finland](https://rewindex.com/company/sinch/incidents/vbjp3r39l2nf.md) | maintenance | 2024-11-13 08:01 UTC | 2024-11-13 10:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/qpntxpnv5zd4.md) | maintenance | 2024-11-13 09:01 UTC | 2024-11-13 10:00 UTC | 59 min | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11450](https://rewindex.com/company/sinch/incidents/t8sfxyvd9x43.md) | maintenance | 2024-11-13 21:00 UTC | 2024-11-13 23:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider US & CA](https://rewindex.com/company/sinch/incidents/f6bzj9xhnfnt.md) | maintenance | 2024-11-14 03:00 UTC | 2024-11-14 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - United States - AT&T](https://rewindex.com/company/sinch/incidents/n52gzdfrmddd.md) | maintenance | 2024-11-14 03:01 UTC | 2024-11-14 09:03 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11451](https://rewindex.com/company/sinch/incidents/wsrr0sllmhl3.md) | maintenance | 2024-11-14 06:00 UTC | 2024-11-14 08:58 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Internal Maintenance - AT&T US](https://rewindex.com/company/sinch/incidents/qqlqdh173n98.md) | maintenance | 2024-11-14 09:00 UTC | 2024-11-14 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Planned Maintenance - US5 networking sites](https://rewindex.com/company/sinch/incidents/s3yw08qzwd31.md) | maintenance | 2024-11-14 09:01 UTC | 2024-11-14 11:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Planned Maintenance - CA SMSCs](https://rewindex.com/company/sinch/incidents/3ql34ngcd3l1.md) | maintenance | 2024-11-14 09:02 UTC | 2024-11-14 11:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] HTTP Lookup & HTTP SMS SSL Certificate Update](https://rewindex.com/company/sinch/incidents/l5bgl561y7b6.md) | maintenance | 2024-11-15 09:00 UTC | 2024-11-15 12:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Contact Pro - SAP Business Objects version upgrade](https://rewindex.com/company/sinch/incidents/6wdkj1vf6nsp.md) | maintenance | 2024-11-16 07:00 UTC | 2024-11-16 16:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] DI E-Mail 365 \| Application Maintenance \| PCR Number \# PCRSDI-11416](https://rewindex.com/company/sinch/incidents/4fdlvxx5kl5g.md) | maintenance | 2024-11-17 02:00 UTC | 2024-11-17 04:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] CS - Scheduled Maintenance SMS Messaging Callback \| 18/11/2024](https://rewindex.com/company/sinch/incidents/2mkss87fm41s.md) | maintenance | 2024-11-18 06:00 UTC | 2024-11-18 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - United States - AT&T](https://rewindex.com/company/sinch/incidents/ql9p4td8bm92.md) | maintenance | 2024-11-18 06:30 UTC | 2024-11-18 10:30 UTC | 4.0 h | resolved |
| [\[Scheduled\] Migration of legacy connections - Telia in Norway](https://rewindex.com/company/sinch/incidents/t2rkht5qyj15.md) | maintenance | 2024-11-18 08:01 UTC | 2024-11-18 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance  \| PCR Number \# PCRSDI-11478](https://rewindex.com/company/sinch/incidents/zt25dvklzd97.md) | maintenance | 2024-11-18 10:00 UTC | 2024-11-18 11:56 UTC | 1.9 h | resolved |
| [\[Scheduled\] DI E-Mail 365 \| 3rd Party Application Maintenance \| Ref Number\#NA](https://rewindex.com/company/sinch/incidents/xznytk37n06l.md) | maintenance | 2024-11-18 13:00 UTC | 2024-11-18 19:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Database and Application Maintenance \| PCRSDI-11329](https://rewindex.com/company/sinch/incidents/3lcbpcpmgttj.md) | maintenance | 2024-11-18 18:44 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11450](https://rewindex.com/company/sinch/incidents/mxdvvntwj1mw.md) | maintenance | 2024-11-19 01:30 UTC | 2024-11-19 02:50 UTC | 1.3 h | resolved |
| [\[Scheduled\] External Maintenance - Verizon - United States](https://rewindex.com/company/sinch/incidents/xfb9myhyhhtm.md) | maintenance | 2024-11-19 05:00 UTC | 2024-11-19 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/hv4pb6k333g2.md) | maintenance | 2024-11-19 13:30 UTC | 2024-11-19 15:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance -  Malaysia - U Mobile](https://rewindex.com/company/sinch/incidents/kljhvrs1qc6c.md) | maintenance | 2024-11-19 16:00 UTC | 2024-11-19 16:15 UTC | 15 min | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Scheduled Maintenance for Query Service - Finland Operators \|](https://rewindex.com/company/sinch/incidents/l769w3rvq2wb.md) | maintenance | 2024-11-19 18:00 UTC | 2024-11-20 04:00 UTC | 10 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application, System & Database Maintenance \| PCRSDI-11265](https://rewindex.com/company/sinch/incidents/tf3kkj10pztd.md) | maintenance | 2024-11-20 07:00 UTC | 2024-11-20 08:10 UTC | 1.2 h | resolved |
| [\[Scheduled\] DI MMX 365(MM4) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11483](https://rewindex.com/company/sinch/incidents/gmsv64rxh1j3.md) | maintenance | 2024-11-20 07:01 UTC | 2024-11-20 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/yxfx99drq8js.md) | maintenance | 2024-11-20 13:00 UTC | 2024-11-20 15:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider US & CA](https://rewindex.com/company/sinch/incidents/yn2h0gp5slb5.md) | maintenance | 2024-11-21 03:00 UTC | 2024-11-21 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - Verizon - United States](https://rewindex.com/company/sinch/incidents/lyhmxc17f466.md) | maintenance | 2024-11-21 05:00 UTC | 2024-11-21 08:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch DI SFTP services \| Planned Maintenance PCR \# PCRSDI-11477](https://rewindex.com/company/sinch/incidents/023s3wr35dh0.md) | maintenance | 2024-11-21 06:35 UTC | 2024-11-21 08:42 UTC | 2.1 h | resolved |
| [\[Scheduled\] DI MMS 365 (MMX) & (MM7) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11471](https://rewindex.com/company/sinch/incidents/vwxhq7jkby0f.md) | maintenance | 2024-11-21 06:53 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Migration of legacy connections - T-Mobile in Netherlands](https://rewindex.com/company/sinch/incidents/fk6rw67c0ytp.md) | maintenance | 2024-11-21 08:00 UTC | 2024-11-21 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/3xv144hgd0qw.md) | maintenance | 2024-11-21 08:01 UTC | 2024-11-21 09:31 UTC | 1.5 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Network Maintenance \| PCRSDI-11463](https://rewindex.com/company/sinch/incidents/x1b5b14qg93g.md) | maintenance | 2024-11-21 14:45 UTC | 2024-11-21 15:10 UTC | 25 min | resolved |
| [\[Scheduled\] External Maintenance - Verizon - United States](https://rewindex.com/company/sinch/incidents/vb8c1tvb4thw.md) | maintenance | 2024-11-22 05:00 UTC | 2024-11-22 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MM4) & (MM7) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11471](https://rewindex.com/company/sinch/incidents/kt5fzmq8k08n.md) | maintenance | 2024-11-22 07:00 UTC | 2024-11-22 09:57 UTC | 3.0 h | resolved |
| [\[Scheduled\] Contact Pro SQL Certificate renewal Maintenance - AU](https://rewindex.com/company/sinch/incidents/4zdl8stqr6nd.md) | maintenance | 2024-11-23 12:00 UTC | 2024-11-23 12:05 UTC | 5 min | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/y9hftp7z7pfg.md) | maintenance | 2024-11-25 13:00 UTC | 2024-11-25 15:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Emergency Maintenance - Migration of supplier VPN Connections](https://rewindex.com/company/sinch/incidents/kv0ctxkl93ft.md) | maintenance | 2024-11-26 09:00 UTC | 2024-11-26 12:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T- MX](https://rewindex.com/company/sinch/incidents/6ryhsybz6hgt.md) | maintenance | 2024-11-27 05:00 UTC | 2024-11-27 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/l6qgvhyzr7mv.md) | maintenance | 2024-11-27 08:00 UTC | 2024-11-27 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/qkmvnkn663rp.md) | maintenance | 2024-11-27 09:01 UTC | 2024-11-27 10:00 UTC | 59 min | resolved |
| [\[Scheduled\] \[ANNOUNCEMENT\] DI SMSx, iSMS, NRS, MM4 & MM7\| Operator Services Network Operations \| Network Freeze Notification for Thanksgiving Day, Black Friday & Cyber Monday \| 2024](https://rewindex.com/company/sinch/incidents/3h4v1jptbsrn.md) | maintenance | 2024-11-28 00:00 UTC | 2024-12-02 00:00 UTC | 4 d | resolved |
| [\[Scheduled\] Maintenance Telefónica Movistar Perú Carrier](https://rewindex.com/company/sinch/incidents/9ghpwcdgqnn0.md) | maintenance | 2024-11-28 05:00 UTC | 2024-11-28 07:30 UTC | 2.5 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Scheduled Maintenance for Query Service - Finland Operators \|](https://rewindex.com/company/sinch/incidents/25r13tccybjk.md) | maintenance | 2024-11-30 18:00 UTC | 2024-12-01 10:00 UTC | 16 h | resolved |

## Cite this

Sinch posted 70 status incidents in November 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2024/11
- Citation: Sinch, “Sinch in November 2024” (2024-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2024/11 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in November 2024 (2024-11-01)](https://rewindex.com/company/sinch/2024/11)`


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Canonical: https://rewindex.com/company/sinch/2024/11 · Markdown: https://rewindex.com/company/sinch/2024/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:22:12.948Z