Outages by dayNovember 27, 2024

Outages on November 27, 2024

UTC day 2024-11-27 (Nov 27, 2024, 00:00 to Nov 27, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

37incidents started

5labelled major or critical

24vendors with a new incident

26still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 25 · No impact listed 7 · 24 maintenance

Incidents started this day 37

Vendor	Incident	Impact	Started	Resolved	Status
Hootsuite	Unable to login into Hootsuite - "Sign in" button is unresponsive	Critical	10:51	14:12 (3.4 h)	resolved
Bandwidth	Outbound 10DLC SMS Incident	Major	00:32	Dec 12, 2024, 22:29 (16 d)	resolved
Claude	Elevated errors for requests to Anthropic API	Major	15:29	18:57 (3.5 h)	resolved
Anthropic	Elevated errors for requests to Anthropic API	Major	15:29	18:57 (3.5 h)	resolved
Xero	Global: Invoicing - Some users are receiving errors when trying to preview or send an online invoice from Xero	Major	18:37	18:53 (16 min)	resolved
Semgrep	Problems starting scans from 2024-11-27 00:05-00:20 UTC	Minor	00:29	01:13 (44 min)	resolved
ngrok	Dashboard failures: Billing Page and Account Creation down	Minor	01:35	02:13 (38 min)	resolved
Canva	Users are unable to use autofill to create designs using Enterprise Integrations.	Minor	02:25	02:59 (34 min)	resolved
MessageBird (Bird)	Delays in Flows	Minor	08:46	10:06 (1.3 h)	resolved
Gorgias	Issue with Gorgias views	Minor	08:54	09:07 (13 min)	resolved
Jina AI	High Model Latency	Minor	09:45	09:50 (5 min)	resolved
Deepgram	[Deepgram API] Elevated TTS Error Rates	Minor	10:34	13:42 (3.1 h)	resolved
DigitalOcean	Network Connectivity in SFO3 Region	Minor	11:03	12:03 (1.0 h)	resolved
Vonage	France SMS - Delivery degradation towards Bouygues Telecom	Minor	13:09	14:25 (1.3 h)	resolved
DNSimple	DNS zone distribution delays	Minor	13:13	15:16 (2.0 h)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards Glo Mobile (Globacom) network	Minor	13:44	22:38 (8.9 h)	resolved
Twilio	SMS Delivery Delays to Glo Network in Nigeria	Minor	14:00	18:24 (4.4 h)	resolved
Twilio	SMS Delivery Delays to Tigo in Colombia via Subset of Shortcodes	Minor	14:17	14:44 (27 min)	resolved
Sinch	Delivery Issue Bolivia - Entel	Minor	16:23	19:26 (3.0 h)	resolved
Twilio	SMS Delivery Delays to Entel Network in Bolivia	Minor	16:48	22:31 (5.7 h)	resolved
DNSimple	Network Performance Issues	Minor	17:04	20:16 (3.2 h)	resolved
Bandwidth	Bandwidth US Network Impairment - Inbound Calls	Minor	17:26	20:44 (3.3 h)	resolved
Vonage	Bolivia SMS - Delivery degradation towards Entel Network	Minor	17:59	Nov 28, 2024, 00:32 (6.5 h)	resolved
Brex	Some customers are unable to view the Brex Dashboard	Minor	18:24	19:11 (47 min)	resolved
Bandwidth	Bandwidth US Network Impairment - A2P 10DLC SMS to 988	Minor	18:39	22:29 (3.8 h)	resolved
Ashby	All-in-One & Analytics: Reports Unable To Load	Minor	18:40	19:32 (52 min)	resolved
Twilio	SMS delivery delays to AT&T in the US from a subset of Shortcodes	Minor	19:34	22:00 (2.4 h)	resolved
Ashby	Performance Degradation: Reports and Dashboards	Minor	19:38	Nov 28, 2024, 00:06 (4.5 h)	resolved
Linode (Akamai)	Service Issue - Custom Image Deployment Failures	Minor	20:46	Dec 10, 2024, 18:34 (13 d)	resolved
Twilio	SMS Delivery Delays to T-Mobile Network in Czech Republic	Minor	22:15	Nov 29, 2024, 06:29 (32 h)	resolved
Claude	Elevated errors for requests to Claude 3.5 Sonnet	No impact listed	08:53	09:17 (24 min)	resolved
Anthropic	Elevated errors for requests to Claude 3.5 Sonnet	No impact listed	08:53	09:17 (24 min)	resolved
InfluxData (InfluxDB Cloud)	Query errors in Azure us-east region	No impact listed	12:48	14:04 (1.3 h)	resolved
Runway	Runway Web App Outage	No impact listed	15:02	15:13 (11 min)	resolved
Snyk	AppRisk UI Failed to Load	No impact listed	15:12	15:12 (0 min)	resolved
Twilio	Authy API unavailable for 40 seconds	No impact listed	17:54	17:54 (0 min)	resolved
Sentry	Sentry Denial of Service	No impact listed	19:00	19:00 (0 min)	resolved

Still open from earlier days 26

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[registry] [fr-par] certificate issue causing push/pull issues	Major	Nov 22, 2024, 10:36	Nov 28, 2024, 13:23 (6 d)	resolved
Bandwidth	Bandwidth US Network Impairment - Outbound Toll-Free SMS delivery failures in Canada	Major	Nov 25, 2024, 20:00	Dec 5, 2024, 17:57 (10 d)	resolved
Hootsuite	Pinterest Board Data Issues	Major	Nov 26, 2024, 19:44	Dec 2, 2024, 17:40 (6 d)	resolved
Dialpad	Dialpad Meetings SMS Notifications are Undeliverable for some customers	Minor	Nov 20, 2024, 18:37	Dec 10, 2024, 14:28 (20 d)	resolved
Dialpad	Dialpad Meetings SMS Notifications are Undeliverable for some customers	Minor	Nov 20, 2024, 18:37	04:48 (6 d)	resolved
Twilio	MMS Short Code Messages Incorrectly Failing With 30500 Error Code	Minor	Nov 21, 2024, 12:52	10:37 (6 d)	resolved
Scaleway	[RPN] [DC3-DC5] - Faulty link causing latency/packetloss	Minor	Nov 22, 2024, 10:21	Dec 3, 2024, 12:36 (11 d)	resolved
Twilio	SMS Delivery Delays to Telma Network in Madagascar	Minor	Nov 23, 2024, 14:26	Dec 5, 2024, 03:52 (12 d)	resolved
Twilio	MMS Delivery Failures to Multiple Networks in Australia	Minor	Nov 25, 2024, 06:03	09:54 (2 d)	resolved
Vonage	Service issue in our Number Insight Platform	Minor	Nov 25, 2024, 11:19	09:47 (46 h)	resolved
Vonage	Kenya SMS - Delivery degradation towards Safaricom Network	Minor	Nov 25, 2024, 18:12	13:35 (43 h)	resolved
Plivo	Delivery delay on Outbound toll-free SMS towards Freedom network phone numbers in Canada.	Minor	Nov 25, 2024, 19:21	Dec 5, 2024, 17:57 (10 d)	resolved
Sinch	Site US3 - Degradation	Minor	Nov 25, 2024, 22:10	09:21 (35 h)	resolved
SurveyMonkey	NPS question converted to rating scale question in some surveys	Minor	Nov 25, 2024, 23:47	00:44 (25 h)	resolved
Twilio	Investigating an Issue With Usage API and Page Counts	Minor	Nov 25, 2024, 23:52	18:40 (43 h)	resolved
Scaleway	[TEM] Delay in outgoing traffic	Minor	Nov 26, 2024, 11:30	09:17 (22 h)	resolved
Bandwidth	Bandwidth US Network Impairment - Off-Net Provisioning	Minor	Nov 26, 2024, 14:14	11:51 (22 h)	resolved
Twilio	SMS Delivery Delays to CTBC Celular SA in Brazil	Minor	Nov 26, 2024, 16:10	00:36 (8.4 h)	resolved
Vonage	Mexico SMS - Degradation towards Altan Redes Mexico	Minor	Nov 26, 2024, 20:31	02:45 (6.2 h)	resolved
Twilio	SMS Delivery Delays to Altan Redes Network in Mexico	Minor	Nov 26, 2024, 21:19	06:17 (9.0 h)	resolved
Twilio	SMS Delivery Failures to Movicel Network in Angola	Minor	Nov 26, 2024, 23:55	05:41 (5.8 h)	resolved
Twilio	SMS Delivery Delays to OneNZ/Vodafone in New Zealand via Subset of Short Codes	Minor	Nov 26, 2024, 23:59	03:01 (3.0 h)	resolved
Akamai	Edge Delivery Issues in Dallas	No impact listed	Nov 21, 2024, 07:17	Dec 2, 2024, 08:53 (11 d)	resolved
Scaleway	[NETWORK] Network slowness in fr-par region	No impact listed	Nov 22, 2024, 10:35	Dec 3, 2024, 12:35 (11 d)	resolved
Linode (Akamai)	Connectivity Issue - US-East (Newark)	No impact listed	Nov 22, 2024, 23:47	19:19 (5 d)	resolved
Jira	Microsoft API Failure Impacting Jira and JSM Email Processing	No impact listed	Nov 25, 2024, 10:51	06:06 (43 h)	resolved

Maintenance 24

Vendor	Incident	Impact	Started	Resolved	Status
DigitalOcean	[Scheduled] NYC3 Network Maintenance	Maintenance	01:52	03:00 (1.1 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MTS	Maintenance	04:30	05:30 (1.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting MTS	Maintenance	04:30	05:30 (1.0 h)	resolved
Red Hat (incl. Quay.io)	[Scheduled] Operator Pipelines limited availability on 6th December	Maintenance	05:00	Dec 6, 2024, 19:00 (10 d)	resolved
Sinch	[Scheduled] External Maintenance - AT&T- MX	Maintenance	05:00	10:00 (5.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound and Outbound MMS towards US phone numbers in Dallas,Los Angeles and Chicago regions	Maintenance	06:00	12:00 (6.0 h)	resolved
DNSimple	[Scheduled] Registrar Scheduled Maintenance Notice	Maintenance	06:00	08:00 (2.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	06:00	11:00 (5.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting AT&T Mexico	Maintenance	06:00	11:00 (5.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting ALTÁN Mexico	Maintenance	06:01	11:00 (5.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Maintenance - T-Mobile	Maintenance	08:00	11:00 (3.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting T-Mobile	Maintenance	08:00	11:00 (3.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - US	Maintenance	09:01	10:00 (59 min)	resolved
DigitalOcean	[Scheduled] SFO3 Network Maintenance	Maintenance	10:00	12:00 (2.0 h)	resolved
Twilio	[Scheduled] New Zealand Voice Carrier Partner Maintenance	Maintenance	11:00	15:00 (4.0 h)	resolved
Twilio	[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2	Maintenance	19:00	21:00 (2.0 h)	resolved
Vonage	[Scheduled] Kazakhstan SMS - Planned maintenance affecting Altel and Tele2	Maintenance	19:00	21:00 (2.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MegaFon and Yota	Maintenance	20:00	Nov 28, 2024, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Nov 28, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks	Maintenance	20:01	Nov 28, 2024, 05:00 (9.0 h)	resolved
Vonage	[Scheduled] Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks	Maintenance	20:01	Nov 28, 2024, 04:50 (8.8 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon and Yota	Maintenance	20:02	22:00 (2.0 h)	resolved
Twilio	[Scheduled] Netherlands SMS Carrier Partner Maintenance	Maintenance	22:30	Nov 28, 2024, 03:00 (4.5 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Hootsuite, Bandwidth, Claude, Anthropic, Xero, Semgrep, ngrok, Canva, MessageBird (Bird), Gorgias, Jina AI, Deepgram.

Cite this

37 vendor-reported incidents started on 2024-11-27 (UTC) across 24 vendors, 5 labelled major or critical by the vendor.

Title: Outages on November 27, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-11-27 00:00 UTC
URL: https://rewindex.com/outages/2024-11-27

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