Jira: Microsoft API Failure Impacting Jira and JSM Email Processing
Timeline of updates
- resolved
We are pleased to inform you that the recent issues affecting email processing for Microsoft accounts, which impacted our Jira and JSM Cloud customers, have been successfully resolved. This resolution follows Microsoft’s reversion of the changes that initially caused the disruption. We appreciate your patience and understanding as we worked closely with Microsoft to address this matter promptly.
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Jira, started 2024-11-25 10:51 UTC, resolved after 43 h, 1 update(s).
- Title
- Microsoft API Failure Impacting Jira and JSM Email Processing
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/58lpy441y7d3
Jira profileRecent Jira incidentsAll outages on November 25, 2024Jira in November 2024MarkdownJSON