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CompaniesGorgiasMonthly reportsNovember 2024

Gorgias in November 2024: incidents, uptime and changes

4incidents posted
3labelled major or critical
98.77%free of major/critical
98.74%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 8 h 51 min, incident time 9 h 4 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 1

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
[Automation][AI Agent] - Stopped Processing TicketsCritical0 minresolved11-28
Delay in the ingestion of ecom-related dataMajor13 minresolved11-01
High CPU Usage on PostgreSQL Database in Cluster europe-west3-86c1Major8.6 hresolved11-14

Other incidents 1

IncidentImpactStartedDurationStatusDay
Issue with Gorgias viewsMinor13 minresolved11-27

Maintenance 3

Show scheduled maintenance

Cite this

Gorgias posted 4 status incidents in November 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Gorgias in November 2024
Vendor
Gorgias
Date
URL
https://rewindex.com/company/gorgias/2024/11

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