CompaniesGorgiasMonthly reportsDecember 2024
Gorgias in December 2024: incidents, uptime and changes
5incidents posted
5labelled major or critical
94.51%free of major/critical
94.51%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 40 h 47 min, incident time 40 h 47 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 4
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| High latency and Helpdesk Errors | Critical | 25 h | resolved | 12-17 | |
| Meta services are down | Major | 6.4 h | resolved | 12-11 | |
| OpenAI outage impacting some AI features | Major | 32 min | resolved | 12-12 | |
| Meta outage impacting some Instagram features | Major | 3.1 h | resolved | 12-17 | |
| Customer search results is outdated on cluster us-east1-635c | Major | 9.0 h | resolved | 12-18 |
Cite this
Gorgias posted 5 status incidents in December 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in December 2024
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2024/12