# Gorgias in November 2024: incidents, uptime and changes

> Gorgias in November 2024: 4 incidents on its status page (3 major or critical), 98.77% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2024/11
Last updated: 2024-12-01T00:00:00Z

- Incidents posted: 4 (major/critical: 3) · Maintenance: 3
- By vendor impact label: critical 1, major 2, minor 1
- Uptime (vendor-reported): 98.77% free of major/critical incidents, 98.74% free of any incident; outage time 8 h 51 min, incident time 9 h 4 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2024](https://rewindex.com/company/gorgias/2024/10.md) · Next: [December 2024](https://rewindex.com/company/gorgias/2024/12.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Automation\]\[AI Agent\] - Stopped Processing Tickets](https://rewindex.com/company/gorgias/incidents/ctv3xhvsqys7.md) | critical | 2024-11-28 14:00 UTC | 2024-11-28 14:00 UTC | 0 min | resolved |
| [Delay in the ingestion of ecom-related data](https://rewindex.com/company/gorgias/incidents/1zyxws1qnzdm.md) | major | 2024-11-01 15:19 UTC | 2024-11-01 15:32 UTC | 13 min | resolved |
| [High CPU Usage on PostgreSQL Database in Cluster europe-west3-86c1](https://rewindex.com/company/gorgias/incidents/c4r3nm0xkqd6.md) | major | 2024-11-14 09:09 UTC | 2024-11-14 17:47 UTC | 8.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delay in the ingestion of ecom-related data](https://rewindex.com/company/gorgias/incidents/1zyxws1qnzdm.md) | major | 2024-11-01 15:19 UTC | 2024-11-01 15:32 UTC | 13 min | resolved |
| [High CPU Usage on PostgreSQL Database in Cluster europe-west3-86c1](https://rewindex.com/company/gorgias/incidents/c4r3nm0xkqd6.md) | major | 2024-11-14 09:09 UTC | 2024-11-14 17:47 UTC | 8.6 h | resolved |
| [Issue with Gorgias views](https://rewindex.com/company/gorgias/incidents/ns8yyh7t9s8g.md) | minor | 2024-11-27 08:54 UTC | 2024-11-27 09:07 UTC | 13 min | resolved |
| [\[Automation\]\[AI Agent\] - Stopped Processing Tickets](https://rewindex.com/company/gorgias/incidents/ctv3xhvsqys7.md) | critical | 2024-11-28 14:00 UTC | 2024-11-28 14:00 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Database Maintenance - North America (2/2)](https://rewindex.com/company/gorgias/incidents/19l67dyh3b4t.md) | maintenance | 2024-11-04 08:46 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Convert - Scheduled Database Maintenance](https://rewindex.com/company/gorgias/incidents/ntnljl6m6tyc.md) | maintenance | 2024-11-07 07:00 UTC | 2024-11-07 07:37 UTC | 37 min | resolved |
| [\[Scheduled\] Scheduled Database Maintenance - Australia](https://rewindex.com/company/gorgias/incidents/ncm90nmknms4.md) | maintenance | 2024-11-12 15:00 UTC | 2024-11-12 15:53 UTC | 53 min | resolved |

## Cite this

Gorgias posted 4 status incidents in November 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2024/11
- Citation: Gorgias, “Gorgias in November 2024” (2024-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2024/11 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in November 2024 (2024-11-01)](https://rewindex.com/company/gorgias/2024/11)`


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Canonical: https://rewindex.com/company/gorgias/2024/11 · Markdown: https://rewindex.com/company/gorgias/2024/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:34:54.199Z