CompaniesXeroMonthly reportsNovember 2024
Xero in November 2024: incidents, uptime and changes
9incidents posted
6labelled major or critical
85.85%free of major/critical
85.63%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 4.2 days, incident time 4.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 6 · Minor 1 · No impact listed 2
Major and critical incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| NZ Tax - Customers unable to eFile NZ tax returns to the IRD | Major | 2.0 h | resolved | 11-03 | |
| XeroHQ - customers unable to access Practice Reporting | Major | 1.5 h | resolved | 11-06 | |
| Global: Invoicing - Some users are receiving errors when trying to preview or send an online invoice from Xero | Major | 26 min | resolved | 11-17 | |
| UK - HMRC experiencing delays | Major | 4 d | resolved | 11-21 | |
| Expenses - Customers experiencing slowness or error messages in Expenses | Major | 5.3 h | resolved | 11-21 | |
| Global: Invoicing - Some users are receiving errors when trying to preview or send an online invoice from Xero | Major | 16 min | resolved | 11-27 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| AU: Xero Tax- delay in filing returns to ATO | Minor | 54 min | resolved | 11-05 | |
| Global: Hubdoc - Customers experienced errors viewing documents in Hubdoc | No impact listed | 0 min | resolved | 11-14 | |
| NZ: NZ GST and Payroll - Customers may have experienced errors attempting to file to IRD | No impact listed | 0 min | resolved | 11-17 |
Maintenance 3
Cite this
Xero posted 9 status incidents in November 2024 (6 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Xero in November 2024
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/2024/11