# Xero in November 2024: incidents, uptime and changes

> Xero in November 2024: 9 incidents on its status page (6 major or critical), 85.85% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2024/11
Last updated: 2024-12-01T00:00:00Z

- Incidents posted: 9 (major/critical: 6) · Maintenance: 3
- By vendor impact label: major 6, minor 1, none 2
- Uptime (vendor-reported): 85.85% free of major/critical incidents, 85.63% free of any incident; outage time 4.2 days, incident time 4.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2024](https://rewindex.com/company/xero/2024/10.md) · Next: [December 2024](https://rewindex.com/company/xero/2024/12.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [NZ Tax - Customers unable to eFile NZ tax returns to the IRD](https://rewindex.com/company/xero/incidents/dg20n78sq3n5.md) | major | 2024-11-03 19:02 UTC | 2024-11-03 21:05 UTC | 2.0 h | resolved |
| [XeroHQ - customers unable to access Practice Reporting](https://rewindex.com/company/xero/incidents/s0pzn10z4w4g.md) | major | 2024-11-06 19:07 UTC | 2024-11-06 20:36 UTC | 1.5 h | resolved |
| [Global: Invoicing - Some users are receiving errors when trying to preview or send an online invoice from Xero](https://rewindex.com/company/xero/incidents/2t9pr90ydfvv.md) | major | 2024-11-17 22:01 UTC | 2024-11-17 22:27 UTC | 26 min | resolved |
| [UK - HMRC experiencing delays](https://rewindex.com/company/xero/incidents/7b3jmlk9vmmr.md) | major | 2024-11-21 18:08 UTC | 2024-11-25 19:44 UTC | 4 d | resolved |
| [Expenses - Customers experiencing slowness or error messages in Expenses](https://rewindex.com/company/xero/incidents/1zf4hc4pmbd7.md) | major | 2024-11-21 19:17 UTC | 2024-11-22 00:33 UTC | 5.3 h | resolved |
| [Global: Invoicing - Some users are receiving errors when trying to preview or send an online invoice from Xero](https://rewindex.com/company/xero/incidents/45qx49rfh3qh.md) | major | 2024-11-27 18:37 UTC | 2024-11-27 18:53 UTC | 16 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [NZ Tax - Customers unable to eFile NZ tax returns to the IRD](https://rewindex.com/company/xero/incidents/dg20n78sq3n5.md) | major | 2024-11-03 19:02 UTC | 2024-11-03 21:05 UTC | 2.0 h | resolved |
| [AU: Xero Tax- delay in filing returns to ATO](https://rewindex.com/company/xero/incidents/fspcpdd9btc2.md) | minor | 2024-11-05 00:44 UTC | 2024-11-05 01:38 UTC | 54 min | resolved |
| [XeroHQ - customers unable to access Practice Reporting](https://rewindex.com/company/xero/incidents/s0pzn10z4w4g.md) | major | 2024-11-06 19:07 UTC | 2024-11-06 20:36 UTC | 1.5 h | resolved |
| [Global: Hubdoc - Customers experienced errors viewing documents in Hubdoc](https://rewindex.com/company/xero/incidents/qrz9jyt978l8.md) | none | 2024-11-14 22:36 UTC | 2024-11-14 22:36 UTC | 0 min | resolved |
| [NZ: NZ GST and Payroll - Customers may have experienced errors attempting to file to IRD](https://rewindex.com/company/xero/incidents/mbkzgflhdjks.md) | none | 2024-11-17 19:43 UTC | 2024-11-17 19:43 UTC | 0 min | resolved |
| [Global: Invoicing - Some users are receiving errors when trying to preview or send an online invoice from Xero](https://rewindex.com/company/xero/incidents/2t9pr90ydfvv.md) | major | 2024-11-17 22:01 UTC | 2024-11-17 22:27 UTC | 26 min | resolved |
| [UK - HMRC experiencing delays](https://rewindex.com/company/xero/incidents/7b3jmlk9vmmr.md) | major | 2024-11-21 18:08 UTC | 2024-11-25 19:44 UTC | 4 d | resolved |
| [Expenses - Customers experiencing slowness or error messages in Expenses](https://rewindex.com/company/xero/incidents/1zf4hc4pmbd7.md) | major | 2024-11-21 19:17 UTC | 2024-11-22 00:33 UTC | 5.3 h | resolved |
| [Global: Invoicing - Some users are receiving errors when trying to preview or send an online invoice from Xero](https://rewindex.com/company/xero/incidents/45qx49rfh3qh.md) | major | 2024-11-27 18:37 UTC | 2024-11-27 18:53 UTC | 16 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] IRD System Maintenance](https://rewindex.com/company/xero/incidents/6f8c8ldqs1sb.md) | maintenance | 2024-11-16 02:00 UTC | 2024-11-16 20:00 UTC | 18 h | resolved |
| [\[Scheduled\] UK Corporate Tax - Companies House maintenance](https://rewindex.com/company/xero/incidents/ylldtl258n38.md) | maintenance | 2024-11-16 08:00 UTC | 2024-11-16 14:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] (NZ) IRD System Maintenance](https://rewindex.com/company/xero/incidents/jk2qsbf5jkwq.md) | maintenance | 2024-11-23 02:00 UTC | 2024-11-23 20:00 UTC | 18 h | resolved |

## Cite this

Xero posted 9 status incidents in November 2024 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2024/11
- Citation: Xero, “Xero in November 2024” (2024-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2024/11 (CC BY 4.0).
- Markdown link: `[Xero: Xero in November 2024 (2024-11-01)](https://rewindex.com/company/xero/2024/11)`


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Canonical: https://rewindex.com/company/xero/2024/11 · Markdown: https://rewindex.com/company/xero/2024/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:22.636Z