CompaniesXeroMonthly reportsDecember 2024
Xero in December 2024: incidents, uptime and changes
9incidents posted
6labelled major or critical
85.17%free of major/critical
84.69%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 4.6 days, incident time 4.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 6 · Minor 3
Major and critical incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Global: Xero- Some users are experiencing slowness or are receiving errors when trying to access Xero | Major | 2.8 h | resolved | 12-02 | |
| UK: VAT - Error when submitting VAT returns | Major | 17 h | resolved | 12-07 | |
| Global: Bank Feeds - Customers may be unable to add bank accounts in Xero | Major | 1.1 h | resolved | 12-13 | |
| Global: XPM - users unable to submit time entries | Major | 39 min | resolved | 12-15 | |
| AU: Tax & Payroll - Some customers are receiving errors or delays when lodging returns and STP filings to the ATO | Major | 27 h | resolved | 12-19 | |
| AU: BAS Xero Blue - Some users are unable to connect to the ATO or see obligations in BAS | Major | 3 d | resolved | 12-20 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Global: Hubdoc - Issues with publishing | Minor | 1.8 h | resolved | 12-02 | |
| Global: Hubdoc - Customers are experiencing issues publishing documents in Hubdoc. | Minor | 1.0 h | resolved | 12-04 | |
| Global: XPM - users unable to submit time entries | Minor | 45 min | resolved | 12-10 |
Maintenance 1
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Cite this
Xero posted 9 status incidents in December 2024 (6 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Xero in December 2024
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/2024/12