# Xero in December 2024: incidents, uptime and changes

> Xero in December 2024: 9 incidents on its status page (6 major or critical), 85.17% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2024/12
Last updated: 2025-01-01T00:00:00Z

- Incidents posted: 9 (major/critical: 6) · Maintenance: 1
- By vendor impact label: major 6, minor 3
- Uptime (vendor-reported): 85.17% free of major/critical incidents, 84.69% free of any incident; outage time 4.6 days, incident time 4.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2024](https://rewindex.com/company/xero/2024/11.md) · Next: [January 2025](https://rewindex.com/company/xero/2025/01.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Global: Xero- Some users are experiencing slowness or are receiving errors when trying to access Xero](https://rewindex.com/company/xero/incidents/7b0vs4ts68bq.md) | major | 2024-12-02 00:05 UTC | 2024-12-02 02:51 UTC | 2.8 h | resolved |
| [UK: VAT - Error when submitting VAT returns](https://rewindex.com/company/xero/incidents/02kkyfhsscj2.md) | major | 2024-12-07 15:07 UTC | 2024-12-08 07:51 UTC | 17 h | resolved |
| [Global: Bank Feeds - Customers may be unable to add bank accounts in Xero](https://rewindex.com/company/xero/incidents/cgvtvkkvjx0m.md) | major | 2024-12-13 06:05 UTC | 2024-12-13 07:12 UTC | 1.1 h | resolved |
| [Global: XPM - users unable to submit time entries](https://rewindex.com/company/xero/incidents/w10p5qpp4mdw.md) | major | 2024-12-15 23:58 UTC | 2024-12-16 00:37 UTC | 39 min | resolved |
| [AU: Tax & Payroll - Some customers are receiving errors or delays when lodging returns and STP filings to the ATO](https://rewindex.com/company/xero/incidents/y6bhx7gfsgcw.md) | major | 2024-12-19 07:47 UTC | 2024-12-20 10:24 UTC | 27 h | resolved |
| [AU: BAS Xero Blue - Some users are unable to connect to the ATO or see obligations in BAS](https://rewindex.com/company/xero/incidents/066lvys47d5f.md) | major | 2024-12-20 07:33 UTC | 2024-12-23 00:47 UTC | 3 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Global: Xero- Some users are experiencing slowness or are receiving errors when trying to access Xero](https://rewindex.com/company/xero/incidents/7b0vs4ts68bq.md) | major | 2024-12-02 00:05 UTC | 2024-12-02 02:51 UTC | 2.8 h | resolved |
| [Global: Hubdoc - Issues with publishing](https://rewindex.com/company/xero/incidents/4fykzbfmfhx2.md) | minor | 2024-12-02 11:21 UTC | 2024-12-02 13:10 UTC | 1.8 h | resolved |
| [Global: Hubdoc - Customers are experiencing issues publishing documents in Hubdoc.](https://rewindex.com/company/xero/incidents/vpljzl01bs3g.md) | minor | 2024-12-04 19:59 UTC | 2024-12-04 21:01 UTC | 1.0 h | resolved |
| [UK: VAT - Error when submitting VAT returns](https://rewindex.com/company/xero/incidents/02kkyfhsscj2.md) | major | 2024-12-07 15:07 UTC | 2024-12-08 07:51 UTC | 17 h | resolved |
| [Global: XPM - users unable to submit time entries](https://rewindex.com/company/xero/incidents/25wb02c55g0k.md) | minor | 2024-12-10 22:44 UTC | 2024-12-10 23:29 UTC | 45 min | resolved |
| [Global: Bank Feeds - Customers may be unable to add bank accounts in Xero](https://rewindex.com/company/xero/incidents/cgvtvkkvjx0m.md) | major | 2024-12-13 06:05 UTC | 2024-12-13 07:12 UTC | 1.1 h | resolved |
| [Global: XPM - users unable to submit time entries](https://rewindex.com/company/xero/incidents/w10p5qpp4mdw.md) | major | 2024-12-15 23:58 UTC | 2024-12-16 00:37 UTC | 39 min | resolved |
| [AU: Tax & Payroll - Some customers are receiving errors or delays when lodging returns and STP filings to the ATO](https://rewindex.com/company/xero/incidents/y6bhx7gfsgcw.md) | major | 2024-12-19 07:47 UTC | 2024-12-20 10:24 UTC | 27 h | resolved |
| [AU: BAS Xero Blue - Some users are unable to connect to the ATO or see obligations in BAS](https://rewindex.com/company/xero/incidents/066lvys47d5f.md) | major | 2024-12-20 07:33 UTC | 2024-12-23 00:47 UTC | 3 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] HMRC system maintenance](https://rewindex.com/company/xero/incidents/5jbw3gt4hbmv.md) | maintenance | 2024-12-08 08:00 UTC | 2024-12-08 20:30 UTC | 13 h | resolved |

## Cite this

Xero posted 9 status incidents in December 2024 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2024/12
- Citation: Xero, “Xero in December 2024” (2024-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2024/12 (CC BY 4.0).
- Markdown link: `[Xero: Xero in December 2024 (2024-12-01)](https://rewindex.com/company/xero/2024/12)`


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Canonical: https://rewindex.com/company/xero/2024/12 · Markdown: https://rewindex.com/company/xero/2024/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:17.721Z