Outages by dayDecember 4, 2024

Outages on December 4, 2024

UTC day 2024-12-04 (Dec 4, 2024, 00:00 to Dec 4, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

52incidents started

11labelled major or critical

28vendors with a new incident

29still open from earlier days

By vendor label: Critical 5 · Major 6 · Minor 39 · No impact listed 2 · 34 maintenance

Incidents started this day 52

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	DOWN - CPLA-001 - Labs app - satelliteupgradehelper	Critical	14:18	16:47 (2.5 h)	resolved
Red Hat (incl. Quay.io)	DOWN - CGW-001 - Download Manager Ping and DOWN - CGW-001 - Download Manager Pageload	Critical	14:22	16:54 (2.5 h)	resolved
Bandwidth	App Incident	Critical	17:42	21:21 (3.6 h)	resolved
WorkOS	Issues with AuthKit	Critical	20:52	21:01 (9 min)	resolved
Bandwidth	Calling Incident - Greece	Critical	23:59	Dec 5, 2024, 00:32 (33 min)	resolved
MessageBird (Bird)	Disruption in ability to send messages	Major	10:58	15:28 (4.5 h)	resolved
FireHydrant	Website and Slack application is slow	Major	16:08	20:50 (4.7 h)	resolved
Datadog	Delayed APM Distribution Metrics, Data Streams Monitoring Metrics & Monitor Notifications	Major	18:48	21:50 (3.0 h)	resolved
SurveyMonkey	Users based in Canada having trouble accessing Analyze Results	Major	18:50	21:57 (3.1 h)	resolved
Runway	Runway Web App Outage	Major	19:07	19:26 (19 min)	resolved
Elastic Cloud	Some usage statement PDFs may be unavailable	Major	19:11	Dec 5, 2024, 14:38 (19 h)	resolved
LaunchDarkly	Email notifications are being sent to spam	Minor	00:08	Dec 6, 2024, 15:59 (3 d)	resolved
CircleCI	Delays sending webhooks	Minor	00:23	00:37 (14 min)	resolved
Vonage	Russia SMS - Delivery Degradation towards Tele2	Minor	01:06	03:23 (2.3 h)	resolved
Twilio	AWS Kinesis Event Stream Delivery Interruption	Minor	03:16	04:16 (1.0 h)	resolved
Canva	Some users might experience difficulty opening or creating designs	Minor	03:23	04:12 (49 min)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Mexico via Subset of Shortcodes and Pre-Registered Sender-ID	Minor	03:24	16:58 (14 h)	resolved
Vonage	Mexico SMS - Delivery degradation of preregistered domestic traffic to Mexico	Minor	04:08	13:56 (9.8 h)	resolved
Twilio	Drop in Data Sessions with Super SIM	Minor	06:49	09:06 (2.3 h)	resolved
Sinch	Delivery Issue Brazil - Sercomtel	Minor	06:51	21:35 (15 h)	resolved
Twilio	SMS Delivery Delay & Failure To Sercomtel Network In Brazil	Minor	07:09	23:32 (16 h)	resolved
Jina AI	High Model Latency	Minor	08:10	08:35 (25 min)	resolved
Jina AI	High Model Latency	Minor	08:10	08:35 (25 min)	resolved
Sinch	Delivery issue United States - Verizon	Minor	08:17	09:57 (1.7 h)	resolved
Jina AI	High Model Latency	Minor	08:40	08:55 (15 min)	resolved
Jina AI	High Model Latency	Minor	08:40	08:55 (15 min)	resolved
Vonage	USA SMS - Degradation affecting 10DLC small subset of numbers towards Verizon network	Minor	08:54	10:25 (1.5 h)	resolved
Jina AI	High Model Latency	Minor	09:15	09:25 (10 min)	resolved
Jina AI	High Model Latency	Minor	09:15	09:25 (10 min)	resolved
Grafana Cloud	Intermittent Availability Issues with Hosted Grafana in prod-eu-west-2	Minor	10:08	12:40 (2.5 h)	resolved
Flagsmith	Issues persisting identities with empty trait values	Minor	11:30	11:30 (0 min)	resolved
Twilio	Elevated 400 Errors on Conversations API for Requests Without Service SID	Minor	11:30	13:15 (1.8 h)	resolved
BigCommerce	Delayed Processing of Webhooks	Minor	12:19	13:26 (1.1 h)	resolved
Grafana Cloud	Intermittent Availability Issues with Hosted Grafana in prod-eu-west-2	Minor	14:50	15:05 (15 min)	resolved
Akamai	Web Security Analytics Issues	Minor	15:25	19:05 (3.7 h)	resolved
Runway	Text to Image is Down	Minor	16:00	19:02 (3.0 h)	resolved
Twilio	SMS Delivery delays to Aliv Network in Bahamas	Minor	17:57	Dec 5, 2024, 16:56 (23 h)	resolved
Grafana Cloud	Intermittent Availability Issues with Hosted Grafana in prod-eu-west-2	Minor	18:24	21:54 (3.5 h)	resolved
GitHub Copilot	Disruption with some GitHub services	Minor	18:58	19:27 (29 min)	resolved
GitHub	Disruption with some GitHub services	Minor	18:58	19:27 (29 min)	resolved
Smartsheet	Sheet loading delays and errors	Minor	19:08	19:23 (15 min)	resolved
FireHydrant	Slack update backlog is slow	Minor	19:12	20:50 (1.6 h)	resolved
Twilio	SMS delivery report delays to Google voice Network in United States	Minor	19:58	Dec 7, 2024, 04:18 (2 d)	resolved
Xero	Global: Hubdoc - Customers are experiencing issues publishing documents in Hubdoc.	Minor	19:59	21:01 (1.0 h)	resolved
Vonage	SMS Outbound Delivery Delays Across Europe	Minor	20:06	Dec 6, 2024, 09:23 (37 h)	resolved
Deepgram	[Deepgram API] Elevated Streaming STT Error Rates	Minor	21:13	21:40 (27 min)	resolved
Twilio	SMS Delivery Delays to Spark in New Zealand	Minor	22:40	Dec 5, 2024, 01:25 (2.8 h)	resolved
Temporal Cloud	Small number of customers in AWS ap-southeast-1 may experience an elevated rate of API errors	Minor	23:03	23:31 (28 min)	resolved
QuickBooks Online	QuickBooks Self Employed Invoice Creation Issue	Minor	23:33	Dec 5, 2024, 00:49 (1.3 h)	resolved
Retell AI	TTS provider openai is down	Minor	23:48	23:52 (4 min)	resolved
Sinch	Service Degradation - Customer Dashboard	No impact listed	11:00	11:00 (0 min)	resolved
Twilio	Increased 5xx error rate affecting Studio API endpoints.	No impact listed	17:01	17:01 (0 min)	resolved

Still open from earlier days 29

Vendor	Incident	Impact	Started	Resolved	Status
Greenhouse	Failing candidate exports to BambooHR	Critical	Dec 3, 2024, 13:40	22:39 (33 h)	resolved
Bandwidth	Outbound 10DLC SMS Incident	Major	Nov 27, 2024, 00:32	Dec 12, 2024, 22:29 (16 d)	resolved
Scaleway	[KAPSULE] Kapsule ARM nodes are broken in 1.31+	Major	Dec 3, 2024, 14:45	17:00 (26 h)	resolved
Make	Scenario Queue Not Being Processed	Major	Dec 3, 2024, 17:46	05:58 (12 h)	resolved
Bandwidth	Bandwidth International Market Impairment - El Salvador	Major	Dec 3, 2024, 22:19	01:13 (2.9 h)	resolved
Linode (Akamai)	Service Issue - Custom Image Deployment Failures	Minor	Nov 27, 2024, 20:46	Dec 10, 2024, 18:34 (13 d)	resolved
Snyk	Degradation of Weekly Tests	Minor	Nov 28, 2024, 16:37	Dec 5, 2024, 14:57 (7 d)	resolved
Twilio	MMS Delivery Delays From Twilio Long-Code Numbers to US Carriers	Minor	Nov 29, 2024, 21:34	Dec 5, 2024, 15:19 (6 d)	resolved
Grafana Cloud	Intermittent delays in startup time - AWS US East and EU West regions.	Minor	Dec 1, 2024, 00:00	Jan 14, 2025, 08:38 (44 d)	resolved
Twilio	SMS Delivery Delays to CTBC Celular SA (CTBC) in Brazil via a Subset of Twilio Shortcodes	Minor	Dec 1, 2024, 14:44	Dec 9, 2024, 02:13 (7 d)	resolved
Snyk	Degraded Container Scan Performance in SNYK-AU	Minor	Dec 2, 2024, 13:25	08:00 (43 h)	resolved
Twilio	SMS Delivery Delays to Beeline Network in Tajikistan	Minor	Dec 2, 2024, 13:41	22:11 (2 d)	resolved
Twilio	SMS Delivery Delays to Bitel Network in Peru	Minor	Dec 2, 2024, 14:33	15:50 (2 d)	resolved
Plivo	Delivery delay on Outbound toll-free SMS towards Altice Network phone numbers in US	Minor	Dec 2, 2024, 16:48	22:59 (2 d)	resolved
Maven Central	Search results are out of date	Minor	Dec 2, 2024, 22:08	Dec 6, 2024, 17:52 (4 d)	resolved
Warp	macOS auto-update failures	Minor	Dec 3, 2024, 01:19	Jan 3, 2025, 20:45 (32 d)	resolved
Linode (Akamai)	Service Issue - Block Storage (Toronto, Frankfurt, Newark, Sydney, and Fremont)	Minor	Dec 3, 2024, 09:41	Dec 12, 2024, 23:08 (10 d)	resolved
Scaleway	[PL-WAW] Cockpit Scaleway metrics & logs are not ingested.	Minor	Dec 3, 2024, 13:01	Dec 18, 2024, 11:05 (15 d)	resolved
Twilio	SMS Delivery Delays to MyTel in Myanmar	Minor	Dec 3, 2024, 14:46	Dec 5, 2024, 14:40 (48 h)	resolved
Bandwidth	Bandwidth App Order Delays	Minor	Dec 3, 2024, 17:35	13:50 (20 h)	resolved
Twilio	Inbound Call Failure To A Subset Of Twilio Phone Numbers In El Salvador	Minor	Dec 3, 2024, 17:56	02:56 (9.0 h)	resolved
Claude	Claude.ai and Console experiencing increased latency and intermittent unavailability	Minor	Dec 3, 2024, 19:08	00:06 (5.0 h)	resolved
Anthropic	Claude.ai and Console experiencing increased latency and intermittent unavailability	Minor	Dec 3, 2024, 19:08	00:06 (5.0 h)	resolved
Retool	Investigating reports of performance degradation during peak traffic hours	Minor	Dec 3, 2024, 20:00	Dec 5, 2024, 17:52 (46 h)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in New Zealand	Minor	Dec 3, 2024, 21:15	00:11 (2.9 h)	resolved
Vanta	Issue with Justworks Termination Dates	Minor	Dec 3, 2024, 22:03	Dec 23, 2024, 18:45 (20 d)	resolved
Bugsnag	Broken Slack Integration buttons for updating error statuses.	Minor	Dec 3, 2024, 23:12	09:39 (10 h)	resolved
LaunchDarkly	Experimentation holdouts UI not loading	Minor	Dec 3, 2024, 23:58	01:25 (1.4 h)	resolved
Akamai	Enterprise Application Access Degradation in Frankfurt, Germany	No impact listed	Dec 3, 2024, 16:33	Dec 12, 2024, 23:09 (9 d)	resolved

Maintenance 34

Vendor	Incident	Impact	Started	Resolved	Status
Stripe	[Scheduled] Scheduled maintenance for Swish	Maintenance	02:00	05:00 (3.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Swish - Swedbank	Maintenance	02:45	03:45 (1.0 h)	resolved
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - US-East (Newark)	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Maintenance - T-Mobile	Maintenance	03:00	13:00 (10 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting T-Mobile	Maintenance	03:00	13:00 (10 h)	resolved
Bunny.net	[Scheduled] Storage Maintenance	Maintenance	03:30	05:30 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers	Maintenance	04:00	08:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	04:00	08:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance	Maintenance	04:00	08:01 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	04:00	08:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	04:01	08:01 (4.0 h)	resolved
Bandwidth	[Scheduled] Inbound Calling Maintenance - DFW	Maintenance	05:00	09:00 (4.0 h)	resolved
Sinch	[Scheduled] Migration of legacy connections - Nuuday in Denmark	Maintenance	05:00	07:00 (2.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Maintenance - Verizon	Maintenance	05:00	09:00 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	05:00	10:01 (5.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	05:01	10:00 (5.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting Verizon	Maintenance	05:01	09:00 (4.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Partner Maintenance	Maintenance	05:30	09:30 (4.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Maintenance - AT&T	Maintenance	05:31	09:31 (4.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone	Maintenance	06:15	16:00 (9.8 h)	resolved
Vonage	[Scheduled] Planned Maintenance on one of the EU Voice Server	Maintenance	07:00	10:00 (3.0 h)	resolved
Sinch	[Scheduled] Sinch Internal Emergency Maintenance - MMS Platform	Maintenance	08:00	11:00 (3.0 h)	resolved
Twilio	[Scheduled] United States MMS Carrier Partner Maintenance	Maintenance	08:00	11:00 (3.0 h)	resolved
Coralogix	[Scheduled] [AP2] [EU2] Alerting infrastructure upgrade	Maintenance	10:00	14:56 (4.9 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSX) \| Operator Services \| Application, Database and System Maintenance \| PCR Number # PCRSDI-11485	Maintenance	12:00	12:30 (30 min)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	13:00	14:00 (1.0 h)	resolved
Linode (Akamai)	[Scheduled] Cloud Manager, API, CLI, linode.com Maintenance	Maintenance	14:00	16:00 (2.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSX) \| Operator Services \| Application, Database and System Maintenance \| PCR Number # PCRSDI-11485	Maintenance	15:00	15:03 (3 min)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled	Maintenance	16:00	Dec 5, 2024, 10:00 (18 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MOTIV	Maintenance	18:20	21:00 (2.7 h)	resolved
Twilio	[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2 and Altel	Maintenance	19:30	Dec 5, 2024, 01:00 (5.5 h)	resolved
Vonage	[Scheduled] Kazakhstan SMS - planned maintenance impacting Tele2 network	Maintenance	19:30	Dec 5, 2024, 01:00 (5.5 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	20:00	Dec 5, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks	Maintenance	20:00	Dec 5, 2024, 04:50 (8.8 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Bandwidth, WorkOS, MessageBird (Bird), FireHydrant, Datadog, SurveyMonkey, Runway, Elastic Cloud, LaunchDarkly, CircleCI, Vonage.

Cite this

52 vendor-reported incidents started on 2024-12-04 (UTC) across 28 vendors, 11 labelled major or critical by the vendor.

Title: Outages on December 4, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-12-04 00:00 UTC
URL: https://rewindex.com/outages/2024-12-04

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