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GitHub Copilot: Disruption with some GitHub services
Timeline of updates
- resolved
On December 4th, 2024 between 18:52 UTC and 19:11 UTC, several GitHub services were degraded with an average error rate of 8%. The incident was caused by a change to a centralized authorization service that contained an unoptimized database query. This led to an increase in overall load on a shared database cluster, resulting in a cascading effect on multiple services and specifically affecting repository access authorization checks. We mitigated the incident after rolling back the change at 19:07 UTC, fully recovering within 4 minutes. While this incident was caught and remedied quickly, we are implementing process improvements around recognizing and reducing risk of changes involving high volume authorization checks. We are investing in broad improvements to our safe rollout process, such as improving early detection mechanisms.
From GitHub Copilot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on www.githubstatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2024-12-04 18:58 UTC, resolved after 29 min, 1 update(s).
- Title
- Disruption with some GitHub services
- Vendor
- GitHub Copilot
- Date
- URL
- https://rewindex.com/company/github-copilot/incidents/4349zxvb8stp
GitHub Copilot profileRecent GitHub Copilot incidentsAll outages on December 4, 2024GitHub Copilot in December 2024MarkdownJSON