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QuickBooks Online: QuickBooks Self Employed Invoice Creation Issue

Affected components: QuickBooks Self-Employed - United StatesUnited StatesQuickBooks Online - United States

Timeline of updates

1. investigating2024-12-04 23:33 UTC

   Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

2. investigating2024-12-04 23:33 UTC

   We are continuing to investigate this issue.

3. investigating2024-12-04 23:34 UTC

   Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

4. identified2024-12-05 00:21 UTC

   The issue has been identified and a fix is being implemented.

5. resolved2024-12-05 00:49 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON