# QuickBooks Online: QuickBooks Self Employed Invoice Creation Issue

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-04 23:33 UTC · Resolved: 2024-12-05 00:49 UTC · Duration: 1.3 h
- Updates: 5 · Affected components: QuickBooks Self-Employed - United States, United States, QuickBooks Online - United States
- [Vendor status page: https://stspg.io/78b235mbv8v3](https://stspg.io/78b235mbv8v3)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **investigating** 2024-12-04 23:33 UTC: Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- **investigating** 2024-12-04 23:33 UTC: We are continuing to investigate this issue.
- **investigating** 2024-12-04 23:34 UTC: Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- **identified** 2024-12-05 00:21 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2024-12-05 00:49 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/9xq87k16t8lk · Markdown: https://rewindex.com/company/quickbooks-online/incidents/9xq87k16t8lk.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/9xq87k16t8lk · Generated 2026-10-18T10:43:16.995Z