Outages by dayDecember 5, 2024

Outages on December 5, 2024

UTC day 2024-12-05 (Dec 5, 2024, 00:00 to Dec 5, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

58incidents started

13labelled major or critical

33vendors with a new incident

20still open from earlier days

By vendor label: Critical 2 · Major 11 · Minor 33 · No impact listed 12 · 25 maintenance

Incidents started this day 58

Vendor	Incident	Impact	Started	Resolved	Status
Prisma	Accelerate disruption affecting new query engine starts	Critical	18:05	18:37 (32 min)	resolved
Bandwidth	Voice Calling Incident - Czech Republic	Critical	22:17	23:34 (1.3 h)	resolved
Bandwidth	Outbound Messaging Incident	Major	02:33	11:12 (8.7 h)	resolved
Confluence	App upgrades intermittently failing causing uninstallation with inability to reinstall	Major	06:10	Dec 6, 2024, 05:30 (23 h)	resolved
Jupyter (Anaconda)	Elevated error rates on repo.anaconda.com	Major	08:34	14:19 (5.7 h)	resolved
New Relic	APM UI Irregularities	Major	09:38	10:38 (1.0 h)	resolved
Pinecone	[Serverless] [AWS] [us-west-2] Increase in 500 errors and latency for both read and write operations	Major	09:48	10:02 (14 min)	resolved
ActiveCampaign	Delayed Campaigns Sent via Automations	Major	12:23	Dec 6, 2024, 15:43 (27 h)	resolved
Scaleway	[REGISTRY]-Registry Overbilling	Major	13:48	Dec 11, 2024, 11:27 (6 d)	resolved
SurveyMonkey	SurveyMonkey customer's who are using a lanuage other than English are unable to create surveys. Non English Shared Data Pages are failing to load.	Major	14:38	16:14 (1.6 h)	resolved
Netlify	Image CDN returning 502s	Major	20:23	20:56 (33 min)	resolved
SurveyMonkey	Users based in Canada having trouble exporting from Analyze Results	Major	20:48	21:10 (22 min)	resolved
Vanta	Unable to link OpenAI Integration	Major	21:52	Dec 7, 2024, 00:31 (27 h)	resolved
Retell AI	TTS provider openai is down	Minor	00:15	00:19 (4 min)	resolved
Retell AI	TTS provider openai is down	Minor	00:25	00:29 (4 min)	resolved
Retell AI	TTS provider openai is down	Minor	00:33	00:37 (4 min)	resolved
Dialpad	Potential service degradation	Minor	00:48	02:26 (1.6 h)	resolved
Retell AI	TTS provider openai is down	Minor	00:51	00:53 (2 min)	resolved
Retell AI	TTS provider openai is down	Minor	00:55	00:57 (2 min)	resolved
Snyk	Increased latency and test failures detected	Minor	01:00	10:00 (9.0 h)	resolved
Retell AI	TTS provider openai is down	Minor	01:07	01:11 (4 min)	resolved
Retell AI	TTS provider openai is down	Minor	01:25	01:27 (2 min)	resolved
LaunchDarkly	Flag update delays	Minor	04:48	06:00 (1.2 h)	resolved
Crusoe	us-southcentral1-a WAN Network Degradation	Minor	04:49	23:33 (19 h)	resolved
Sinch	Delivery issue Colombia - Claro	Minor	06:22	08:49 (2.5 h)	resolved
Plivo	Intermittent failure in initiation of audio streaming in Mumbai region	Minor	09:22	09:27 (5 min)	resolved
Retell AI	TTS provider elevenlabs is down	Minor	09:48	10:08 (20 min)	resolved
Greenhouse	Delays in job post syncing	Minor	10:46	14:43 (4.0 h)	resolved
Heap	Heap Connect Sync Delays	Minor	11:35	15:33 (4.0 h)	resolved
Twilio	SMS Delivery Failures to Hungary, Austria and Czech Republic Networks via Subset of Domestic Sender IDs	Minor	12:16	16:19 (4.0 h)	resolved
Sinch	DI SMS 365 \| Report Manager \| Delay in retrieving statistics \| Ref Number: MNOC-56696	Minor	14:12	16:42 (2.5 h)	resolved
Segment	Engage batch computations, Predictions and Recommendations may produce incomplete results.	Minor	15:58	Dec 9, 2024, 14:43 (4 d)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Italy	Minor	16:27	19:12 (2.8 h)	resolved
Twilio	Voice Failures With <Say> Basic Voices	Minor	16:59	18:02 (1.1 h)	resolved
Segment	Some Unify and Engage customers are experiencing inability to create new Audiences and Traits	Minor	16:59	22:38 (5.7 h)	resolved
Twilio	WhatsApp Sender Onboarding Failures When Using Senders API	Minor	17:50	Dec 6, 2024, 20:16 (26 h)	resolved
Matillion	Issue with Snowflake Cortex AI component within Data Productivity Cloud	Minor	19:50	Dec 6, 2024, 15:43 (20 h)	resolved
Twilio	SMS Delivery Failures to Multiple Networks in Canada for a Subset of Short Codes	Minor	21:10	Dec 6, 2024, 03:50 (6.7 h)	resolved
Wasabi	System Errors affecting some Wasabi Regions	Minor	21:11	23:49 (2.6 h)	resolved
Twilio	SMS Delivery Delays to Digicel Network in Haiti	Minor	21:20	Dec 6, 2024, 01:05 (3.8 h)	resolved
Sentry	US and EU region delayed ingestion starting at 20:51 UTC	Minor	21:37	21:59 (22 min)	resolved
Vonage	Italy SMS - Delivery Report degradation towards all networks	Minor	21:56	Dec 6, 2024, 00:49 (2.9 h)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Italy	Minor	22:24	Dec 6, 2024, 04:41 (6.3 h)	resolved
Confluent	Control Plane resources unavailable using UI/CLI	Minor	23:05	Dec 6, 2024, 01:11 (2.1 h)	resolved
New Relic	Delayed alert notifications for the EU region	Minor	23:20	Dec 6, 2024, 02:19 (3.0 h)	resolved
DigitalOcean	Reserved IP Page in Control Panel	Minor	23:59	Dec 6, 2024, 00:50 (51 min)	resolved
Bandwidth	Outbound SMS Incident	No impact listed	01:00	01:16 (16 min)	resolved
Twilio	On Call Engineers are Investigating an issue with AccSec AT&T US API Errors	No impact listed	01:19	01:35 (16 min)	resolved
Confluence	AI features degraded	No impact listed	01:32	02:38 (1.1 h)	resolved
Jira	AI features degraded	No impact listed	01:32	02:38 (1.1 h)	resolved
Scaleway	[DC3] Public Switch rebooted in rack S46-F2	No impact listed	13:00	13:31 (31 min)	resolved
Vonage	Service Issue in Verify v1 Platform	No impact listed	13:20	15:36 (2.3 h)	resolved
MessageBird (Bird)	Belgium Delivery failures to VOOMobile 20608	No impact listed	16:16	17:28 (1.2 h)	resolved
Twilio	On Call Engineers are Investigating an issue	No impact listed	19:22	19:26 (4 min)	resolved
Discord	Latency increase	No impact listed	19:38	19:53 (15 min)	resolved
v0	Elevated error rates on Vercel API	No impact listed	19:57	19:57 (0 min)	resolved
Vercel	Elevated error rates on Vercel API	No impact listed	19:57	19:57 (0 min)	resolved
Sentry	EU profile ingestion issue	No impact listed	21:00	21:00 (0 min)	resolved

Still open from earlier days 20

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Calling Incident - Greece	Critical	Dec 4, 2024, 23:59	00:32 (33 min)	resolved
Elastic Cloud	Some usage statement PDFs may be unavailable	Major	Dec 4, 2024, 19:11	14:38 (19 h)	resolved
Snyk	Degradation of Weekly Tests	Minor	Nov 28, 2024, 16:37	14:57 (7 d)	resolved
Twilio	MMS Delivery Delays From Twilio Long-Code Numbers to US Carriers	Minor	Nov 29, 2024, 21:34	15:19 (6 d)	resolved
Grafana Cloud	Intermittent delays in startup time - AWS US East and EU West regions.	Minor	Dec 1, 2024, 00:00	Jan 14, 2025, 08:38 (44 d)	resolved
Twilio	SMS Delivery Delays to CTBC Celular SA (CTBC) in Brazil via a Subset of Twilio Shortcodes	Minor	Dec 1, 2024, 14:44	Dec 9, 2024, 02:13 (7 d)	resolved
Maven Central	Search results are out of date	Minor	Dec 2, 2024, 22:08	Dec 6, 2024, 17:52 (4 d)	resolved
Warp	macOS auto-update failures	Minor	Dec 3, 2024, 01:19	Jan 3, 2025, 20:45 (32 d)	resolved
Linode (Akamai)	Service Issue - Block Storage (Toronto, Frankfurt, Newark, Sydney, and Fremont)	Minor	Dec 3, 2024, 09:41	Dec 12, 2024, 23:08 (10 d)	resolved
Scaleway	[PL-WAW] Cockpit Scaleway metrics & logs are not ingested.	Minor	Dec 3, 2024, 13:01	Dec 18, 2024, 11:05 (15 d)	resolved
Twilio	SMS Delivery Delays to MyTel in Myanmar	Minor	Dec 3, 2024, 14:46	14:40 (48 h)	resolved
Retool	Investigating reports of performance degradation during peak traffic hours	Minor	Dec 3, 2024, 20:00	17:52 (46 h)	resolved
Vanta	Issue with Justworks Termination Dates	Minor	Dec 3, 2024, 22:03	Dec 23, 2024, 18:45 (20 d)	resolved
LaunchDarkly	Email notifications are being sent to spam	Minor	Dec 4, 2024, 00:08	Dec 6, 2024, 15:59 (3 d)	resolved
Twilio	SMS Delivery delays to Aliv Network in Bahamas	Minor	Dec 4, 2024, 17:57	16:56 (23 h)	resolved
Twilio	SMS delivery report delays to Google voice Network in United States	Minor	Dec 4, 2024, 19:58	Dec 7, 2024, 04:18 (2 d)	resolved
Vonage	SMS Outbound Delivery Delays Across Europe	Minor	Dec 4, 2024, 20:06	Dec 6, 2024, 09:23 (37 h)	resolved
Twilio	SMS Delivery Delays to Spark in New Zealand	Minor	Dec 4, 2024, 22:40	01:25 (2.8 h)	resolved
QuickBooks Online	QuickBooks Self Employed Invoice Creation Issue	Minor	Dec 4, 2024, 23:33	00:49 (1.3 h)	resolved
Akamai	Enterprise Application Access Degradation in Frankfurt, Germany	No impact listed	Dec 3, 2024, 16:33	Dec 12, 2024, 23:09 (9 d)	resolved

Maintenance 25

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - AT&T	Maintenance	02:00	20:00 (18 h)	resolved
Bunny.net	[Scheduled] Storage Maintenance	Maintenance	03:30	05:30 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers	Maintenance	04:00	08:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	04:00	08:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	04:00	08:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance	Maintenance	04:00	08:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	04:00	08:00 (4.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Swish - SEB	Maintenance	04:00	05:00 (1.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Maintenance - SFR	Maintenance	04:01	08:01 (4.0 h)	resolved
Twilio	[Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile	Maintenance	05:00	12:00 (7.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting T-Mobile	Maintenance	05:00	12:00 (7.0 h)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - AT&T	Maintenance	05:01	13:00 (8.0 h)	resolved
Vonage	[Scheduled] USA SMS & MMS - Planned Maintenance affecting T-Mobile USA	Maintenance	05:01	06:00 (59 min)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three	Maintenance	05:30	07:30 (2.0 h)	resolved
Sinch	[Scheduled] Internal maintenance - SMSC - CA1	Maintenance	07:00	11:01 (4.0 h)	resolved
Vonage	[Scheduled] Planned Maintenance on one of the US Voice Server	Maintenance	07:00	10:00 (3.0 h)	resolved
Sinch	[Scheduled] Sinch Internal Maintenance - SSL Certificate Update	Maintenance	08:00	11:00 (3.0 h)	resolved
Coralogix	[Scheduled] [AP1] [AP3] Alerting infrastructure upgrade	Maintenance	10:00	14:42 (4.7 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSX) \| Operator Services \| Application, Database and System Maintenance \| PCR Number # PCRSDI-11484	Maintenance	10:05	15:01 (4.9 h)	resolved
Sinch	[Scheduled] Internal maintenance - SMSC - AU1	Maintenance	12:00	16:00 (4.0 h)	resolved
Vonage	[Scheduled] Australia Voice - Maintenance affecting Long Virtual Numbers	Maintenance	12:00	16:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSX) \| Operator Services \| Application, Database and System Maintenance \| PCR Number # PCRSDI-11485	Maintenance	12:01	15:01 (3.0 h)	resolved
Twilio	[Scheduled] Multiple Destination Voice Carrier Partner Maintenance	Maintenance	12:01	16:00 (4.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking - SBC and configuration database update	Maintenance	13:00	15:00 (2.0 h)	resolved
SambaNova	[Scheduled] Llama-3.2-90B-Vision-Instruct Maintenance	Maintenance	15:00	Mar 20, 2025, 11:10 (105 d)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Prisma, Bandwidth, Confluence, Jupyter (Anaconda), New Relic, Pinecone, ActiveCampaign, Scaleway, SurveyMonkey, Netlify, Vanta, Retell AI.

Cite this

58 vendor-reported incidents started on 2024-12-05 (UTC) across 33 vendors, 13 labelled major or critical by the vendor.

Title: Outages on December 5, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-12-05 00:00 UTC
URL: https://rewindex.com/outages/2024-12-05

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