CompaniesPineconeMonthly reportsDecember 2024
Pinecone in December 2024: incidents, uptime and changes
Vendor-reported outage time 8 h 51 min, incident time 41 h 33 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 4 · Minor 4 · No impact listed 1
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| [Serverless] [AWS] [us-east-1] 5xx errors for queries including values and/or metadata, queries by ID, and fetch operations | Critical | 46 min | resolved | 12-10 | |
| [Serverless] [AWS] [us-west-2] Increase in 500 errors and latency for both read and write operations | Major | 14 min | resolved | 12-05 | |
| [Serverless] [GCP] [europe-west4] 504 and gRPC 14 errors for upsert operations | Major | 29 min | resolved | 12-17 | |
| [Serverless] [GCP] [europe-west4] Errors for some read and write path operations | Major | 18 min | resolved | 12-17 | |
| [Serverless] [AWS] [us-east-1] Increased 5xx errors on write path | Major | 7.1 h | resolved | 12-18 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Multilingual e5 Large Query Availability | No impact listed | 0 min | resolved | 12-16 | |
| [Serverless] [GCP] [us-central1] High upsert latency for the 90 percentile | Minor | 38 h | resolved | 12-17 | |
| [Serverless] [GCP] [europe-west4] Newly-created indexes failing to initialize | Minor | 3.3 h | resolved | 12-17 | |
| [Serverless] [GCP] [us-central1] Elevated error rates and latencies for some operations | Minor | 53 min | resolved | 12-19 | |
| [Serverless] [GCP] [ europe-west4] 504 errors for read operations | Minor | 1.3 h | resolved | 12-20 |
Cite this
Pinecone posted 10 status incidents in December 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Pinecone in December 2024
- Vendor
- Pinecone
- Date
- URL
- https://rewindex.com/company/pinecone/2024/12