# Pinecone in December 2024: incidents, uptime and changes

> Pinecone in December 2024: 10 incidents on its status page (5 major or critical), 98.81% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Pinecone’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pinecone/2024/12
Last updated: 2025-01-01T00:00:00Z

- Incidents posted: 10 (major/critical: 5) · Maintenance: 0
- By vendor impact label: critical 1, major 4, minor 4, none 1
- Uptime (vendor-reported): 98.81% free of major/critical incidents, 94.41% free of any incident; outage time 8 h 51 min, incident time 41 h 33 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2024](https://rewindex.com/company/pinecone/2024/11.md) · Next: [January 2025](https://rewindex.com/company/pinecone/2025/01.md) · [All months](https://rewindex.com/company/pinecone/reports.md) · [Pinecone](https://rewindex.com/company/pinecone.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Serverless\] \[AWS\] \[us-east-1\] 5xx errors for queries including values and/or metadata, queries by ID, and fetch operations](https://rewindex.com/company/pinecone/incidents/gk237l39p8sg.md) | critical | 2024-12-10 18:21 UTC | 2024-12-10 19:07 UTC | 46 min | resolved |
| [\[Serverless\] \[AWS\] \[us-west-2\] Increase in 500 errors and latency for both read and write operations](https://rewindex.com/company/pinecone/incidents/1434hm27t8bx.md) | major | 2024-12-05 09:48 UTC | 2024-12-05 10:02 UTC | 14 min | resolved |
| [\[Serverless\] \[GCP\] \[europe-west4\] 504 and gRPC 14 errors for upsert operations](https://rewindex.com/company/pinecone/incidents/219tvplnd0jm.md) | major | 2024-12-17 00:18 UTC | 2024-12-17 00:47 UTC | 29 min | resolved |
| [\[Serverless\] \[GCP\] \[europe-west4\]  Errors for some read and write path operations](https://rewindex.com/company/pinecone/incidents/9s5b4pw1d26h.md) | major | 2024-12-17 15:19 UTC | 2024-12-17 15:37 UTC | 18 min | resolved |
| [\[Serverless\] \[AWS\] \[us-east-1\] Increased 5xx errors on write path](https://rewindex.com/company/pinecone/incidents/wprf90q61lvw.md) | major | 2024-12-18 14:10 UTC | 2024-12-18 21:14 UTC | 7.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Serverless\] \[AWS\] \[us-west-2\] Increase in 500 errors and latency for both read and write operations](https://rewindex.com/company/pinecone/incidents/1434hm27t8bx.md) | major | 2024-12-05 09:48 UTC | 2024-12-05 10:02 UTC | 14 min | resolved |
| [\[Serverless\] \[AWS\] \[us-east-1\] 5xx errors for queries including values and/or metadata, queries by ID, and fetch operations](https://rewindex.com/company/pinecone/incidents/gk237l39p8sg.md) | critical | 2024-12-10 18:21 UTC | 2024-12-10 19:07 UTC | 46 min | resolved |
| [Multilingual e5 Large Query Availability](https://rewindex.com/company/pinecone/incidents/sy3jld9jh196.md) | none | 2024-12-16 16:05 UTC | 2024-12-16 16:05 UTC | 0 min | resolved |
| [\[Serverless\] \[GCP\] \[europe-west4\] 504 and gRPC 14 errors for upsert operations](https://rewindex.com/company/pinecone/incidents/219tvplnd0jm.md) | major | 2024-12-17 00:18 UTC | 2024-12-17 00:47 UTC | 29 min | resolved |
| [\[Serverless\] \[GCP\] \[us-central1\]  High upsert latency for the 90 percentile](https://rewindex.com/company/pinecone/incidents/fmt8hjqw6jzs.md) | minor | 2024-12-17 07:20 UTC | 2024-12-18 21:14 UTC | 38 h | resolved |
| [\[Serverless\] \[GCP\] \[europe-west4\] Newly-created indexes failing to initialize](https://rewindex.com/company/pinecone/incidents/z41tpbryr925.md) | minor | 2024-12-17 14:47 UTC | 2024-12-17 18:07 UTC | 3.3 h | resolved |
| [\[Serverless\] \[GCP\] \[europe-west4\]  Errors for some read and write path operations](https://rewindex.com/company/pinecone/incidents/9s5b4pw1d26h.md) | major | 2024-12-17 15:19 UTC | 2024-12-17 15:37 UTC | 18 min | resolved |
| [\[Serverless\] \[AWS\] \[us-east-1\] Increased 5xx errors on write path](https://rewindex.com/company/pinecone/incidents/wprf90q61lvw.md) | major | 2024-12-18 14:10 UTC | 2024-12-18 21:14 UTC | 7.1 h | resolved |
| [\[Serverless\] \[GCP\] \[us-central1\] Elevated error rates and latencies for some operations](https://rewindex.com/company/pinecone/incidents/rmzxbv7v46sf.md) | minor | 2024-12-19 08:27 UTC | 2024-12-19 09:20 UTC | 53 min | resolved |
| [\[Serverless\] \[GCP\] \[ europe-west4\] 504 errors for read operations](https://rewindex.com/company/pinecone/incidents/700ss742rt3z.md) | minor | 2024-12-20 10:11 UTC | 2024-12-20 11:28 UTC | 1.3 h | resolved |

## Cite this

Pinecone posted 10 status incidents in December 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pinecone/2024/12
- Citation: Pinecone, “Pinecone in December 2024” (2024-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pinecone/2024/12 (CC BY 4.0).
- Markdown link: `[Pinecone: Pinecone in December 2024 (2024-12-01)](https://rewindex.com/company/pinecone/2024/12)`


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Canonical: https://rewindex.com/company/pinecone/2024/12 · Markdown: https://rewindex.com/company/pinecone/2024/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:05:28.800Z