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CompaniesPineconeMonthly reportsNovember 2024

Pinecone in November 2024: incidents, uptime and changes

7incidents posted
4labelled major or critical
99.13%free of major/critical
95.43%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 12 min, incident time 32 h 52 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 3

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
[Serverless][AWS][us-east-1] Increase in internal errors (5xx) for writes operationsMajor4.1 hresolved11-12
[Serverless] [GCP] [us-central1] [europe-west4] Increase in internal errors (5xx) for Queries with filtersMajor26 minresolved11-13
[Serverless] [GCP] [us-central1] Seeing an increase in internal errors for queriesMajor6 minresolved11-21
Control plane operations are failing for pod-based indexes to controller.pinecone.ioMajor1.5 hresolved11-22

Other incidents 3

IncidentImpactStartedDurationStatusDay
[Serverless][AWS][us-east-1] Increase in internal errors (500) for write operationsMinor4.1 hresolved11-05
[Serverless] [AWS] [us-east-1] Increase in internal errors (5xx)Minor57 minresolved11-15
[Serverless] [AWS] [us-east-1] Increased lag in freshness layer for some indexesMinor3.6 hresolved11-21

Cite this

Pinecone posted 7 status incidents in November 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Pinecone in November 2024
Vendor
Pinecone
Date
URL
https://rewindex.com/company/pinecone/2024/11

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