# Pinecone in November 2024: incidents, uptime and changes

> Pinecone in November 2024: 7 incidents on its status page (4 major or critical), 99.13% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Pinecone’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pinecone/2024/11
Last updated: 2024-12-01T00:00:00Z

- Incidents posted: 7 (major/critical: 4) · Maintenance: 0
- By vendor impact label: major 4, minor 3
- Uptime (vendor-reported): 99.13% free of major/critical incidents, 95.43% free of any incident; outage time 6 h 12 min, incident time 32 h 52 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2024](https://rewindex.com/company/pinecone/2024/10.md) · Next: [December 2024](https://rewindex.com/company/pinecone/2024/12.md) · [All months](https://rewindex.com/company/pinecone/reports.md) · [Pinecone](https://rewindex.com/company/pinecone.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Serverless\]\[AWS\]\[us-east-1\] Increase in internal errors (5xx) for writes operations](https://rewindex.com/company/pinecone/incidents/gf6s0y7g309s.md) | major | 2024-11-12 15:37 UTC | 2024-11-12 19:45 UTC | 4.1 h | resolved |
| [\[Serverless\] \[GCP\] \[us-central1\] \[europe-west4\] Increase in internal errors (5xx) for Queries with filters](https://rewindex.com/company/pinecone/incidents/19hgv144rsmf.md) | major | 2024-11-13 14:48 UTC | 2024-11-13 15:14 UTC | 26 min | resolved |
| [\[Serverless\] \[GCP\] \[us-central1\] Seeing an increase in internal errors for queries](https://rewindex.com/company/pinecone/incidents/8j3sn4k00hx7.md) | major | 2024-11-21 16:21 UTC | 2024-11-21 16:27 UTC | 6 min | resolved |
| [Control plane operations are failing for pod-based indexes to controller.pinecone.io](https://rewindex.com/company/pinecone/incidents/0fq57ldbk18y.md) | major | 2024-11-22 14:37 UTC | 2024-11-22 16:09 UTC | 1.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Serverless\]\[AWS\]\[us-east-1\] Increase in internal errors (500) for write operations](https://rewindex.com/company/pinecone/incidents/xmblkhb5ddv5.md) | minor | 2024-11-05 15:10 UTC | 2024-11-05 19:15 UTC | 4.1 h | resolved |
| [\[Serverless\]\[AWS\]\[us-east-1\] Increase in internal errors (5xx) for writes operations](https://rewindex.com/company/pinecone/incidents/gf6s0y7g309s.md) | major | 2024-11-12 15:37 UTC | 2024-11-12 19:45 UTC | 4.1 h | resolved |
| [\[Serverless\] \[GCP\] \[us-central1\] \[europe-west4\] Increase in internal errors (5xx) for Queries with filters](https://rewindex.com/company/pinecone/incidents/19hgv144rsmf.md) | major | 2024-11-13 14:48 UTC | 2024-11-13 15:14 UTC | 26 min | resolved |
| [\[Serverless\] \[AWS\] \[us-east-1\] Increase in internal errors (5xx)](https://rewindex.com/company/pinecone/incidents/rr9yq0p6pzq0.md) | minor | 2024-11-15 20:25 UTC | 2024-11-15 21:22 UTC | 57 min | resolved |
| [\[Serverless\] \[AWS\] \[us-east-1\] Increased lag in freshness layer for some indexes](https://rewindex.com/company/pinecone/incidents/s0txs4qw18hr.md) | minor | 2024-11-21 13:06 UTC | 2024-11-21 16:45 UTC | 3.6 h | resolved |
| [\[Serverless\] \[GCP\] \[us-central1\] Seeing an increase in internal errors for queries](https://rewindex.com/company/pinecone/incidents/8j3sn4k00hx7.md) | major | 2024-11-21 16:21 UTC | 2024-11-21 16:27 UTC | 6 min | resolved |
| [Control plane operations are failing for pod-based indexes to controller.pinecone.io](https://rewindex.com/company/pinecone/incidents/0fq57ldbk18y.md) | major | 2024-11-22 14:37 UTC | 2024-11-22 16:09 UTC | 1.5 h | resolved |

## Cite this

Pinecone posted 7 status incidents in November 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pinecone/2024/11
- Citation: Pinecone, “Pinecone in November 2024” (2024-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pinecone/2024/11 (CC BY 4.0).
- Markdown link: `[Pinecone: Pinecone in November 2024 (2024-11-01)](https://rewindex.com/company/pinecone/2024/11)`


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Canonical: https://rewindex.com/company/pinecone/2024/11 · Markdown: https://rewindex.com/company/pinecone/2024/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:08.438Z