Outages by dayNovember 21, 2024

Outages on November 21, 2024

UTC day 2024-11-21 (Nov 21, 2024, 00:00 to Nov 21, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

52incidents started

11labelled major or critical

36vendors with a new incident

30still open from earlier days

By vendor label: Critical 1 · Major 10 · Minor 33 · No impact listed 8 · 45 maintenance

Incidents started this day 52

Vendor	Incident	Impact	Started	Resolved	Status
Grafana Cloud	Support Ticket Portal Unavailable	Critical	17:04	18:33 (1.5 h)	resolved
Claude	Elevated latency and errors on the Anthropic API	Major	02:03	05:10 (3.1 h)	resolved
Anthropic	Elevated latency and errors on the Anthropic API	Major	02:03	05:10 (3.1 h)	resolved
Elastic Cloud	Ubuntu/Debian and Fedora package repositories are temporarily unavailable	Major	10:31	Nov 26, 2024, 09:59 (5 d)	resolved
Twilio	Call Quality Issue to Twilio Phone Numbers in the European Countries	Major	13:56	16:18 (2.4 h)	resolved
Pinecone	[Serverless] [GCP] [us-central1] Seeing an increase in internal errors for queries	Major	16:21	16:27 (6 min)	resolved
Xero	UK - HMRC experiencing delays	Major	18:08	Nov 25, 2024, 19:44 (4 d)	resolved
Bandwidth	Operator Connect Provisioning Failures	Major	19:06	22:11 (3.1 h)	resolved
Xero	Expenses - Customers experiencing slowness or error messages in Expenses	Major	19:17	Nov 22, 2024, 00:33 (5.3 h)	resolved
Discord	Issue preventing some bot interactions	Major	20:15	23:21 (3.1 h)	resolved
Runway	API issue identified	Major	22:48	23:14 (26 min)	resolved
Bandwidth	BW US Network Impairment- AMD Features for Programmable Voice	Minor	01:46	02:40 (54 min)	resolved
Heap	Temporary Data Latency	Minor	01:57	04:31 (2.6 h)	resolved
Census	Connection tests failing	Minor	02:51	05:58 (3.1 h)	resolved
Twilio	SMS Delivery Report Delays to Multiple Network in Brazil Over a Subset of Short Code	Minor	07:07	23:20 (16 h)	resolved
Scaleway	[RPN] [DC3-DC5] - Faulty link causing latency/packetloss	Minor	10:39	Nov 22, 2024, 08:56 (22 h)	resolved
Snyk	Snyk Code PR checks are degraded	Minor	11:23	13:57 (2.6 h)	resolved
Chargebee	PayPal Service Degradation	Minor	12:44	13:21 (37 min)	resolved
Twilio	MMS Short Code Messages Incorrectly Failing With 30500 Error Code	Minor	12:52	Nov 27, 2024, 10:37 (6 d)	resolved
Pinecone	[Serverless] [AWS] [us-east-1] Increased lag in freshness layer for some indexes	Minor	13:06	16:45 (3.6 h)	resolved
Contentful	Elevated errors with the Content Management API	Minor	13:37	14:25 (48 min)	resolved
Snyk	Snyk CLI Degradation	Minor	14:17	Nov 22, 2024, 17:06 (27 h)	resolved
v0	Increased latency and error rate	Minor	14:55	16:44 (1.8 h)	resolved
Vercel	Increased latency and error rate	Minor	14:55	16:44 (1.8 h)	resolved
Jira	Epic panel items don’t load or have performance problems.	Minor	15:04	15:34 (30 min)	resolved
Twilio	SMS Delivery Failures to Etisalat and DU Network in United Arab Emirates	Minor	15:20	20:13 (4.9 h)	resolved
GitHub Copilot	Repository searches not working for some users	Minor	15:30	16:48 (1.3 h)	resolved
GitHub	Repository searches not working for some users	Minor	15:30	16:48 (1.3 h)	resolved
DigitalOcean	Customer Support Ticket Portal	Minor	15:40	Nov 25, 2024, 19:20 (4 d)	resolved
Vonage	USA MMS - Latency affecting MMS messages sent towards AT&T network	Minor	15:54	22:40 (6.8 h)	resolved
Vonage	UAE SMS - Delivery degradation towards Etisalat	Minor	16:06	22:24 (6.3 h)	resolved
Confluence	Issue with Macro Returning Empty or with old Content After Edit	Minor	17:00	17:54 (54 min)	resolved
Twilio	SMS Delivery Delays Across Multiple Networks in Colombia	Minor	17:01	Nov 22, 2024, 08:45 (16 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-56448	Minor	17:36	21:18 (3.7 h)	resolved
Airtable	Issue with detailed configuration of certain types of automation actions	Minor	18:30	21:14 (2.7 h)	resolved
Maven Central	Search results are out of date	Minor	19:08	20:53 (1.8 h)	resolved
Jina AI	High Model Latency	Minor	19:20	19:25 (5 min)	resolved
Vonage	Israel SMS - Delivery degradation towards Hot Mobile network	Minor	19:47	Nov 22, 2024, 00:45 (5.0 h)	resolved
Braze	Email links for SparkPost customers serving 502s due to SparkPost incident	Minor	19:48	Nov 22, 2024, 07:53 (12 h)	resolved
Twilio	SMS Delivery Reports Delays to AT&T Network in the US for a Subset of Short codes	Minor	20:09	Nov 22, 2024, 02:41 (6.5 h)	resolved
Bandwidth	Bandwidth International Market Impairment - Denmark	Minor	21:07	22:09 (1.0 h)	resolved
Retell AI	TTS provider elevenlabs is down	Minor	22:46	22:48 (2 min)	resolved
CircleCI	Customers may see delays receiving credits	Minor	22:56	23:31 (35 min)	resolved
Snyk	Bitbucket Server tests failing in some circumstances	Minor	23:08	Nov 22, 2024, 07:34 (8.4 h)	resolved
CircleCI	Checks and statuses were not updated for GitHub App users and GitLab users	No impact listed	02:40	02:40 (0 min)	resolved
Bandwidth	Israel Calling Incident	No impact listed	02:42	07:17 (4.6 h)	resolved
Akamai	Edge Delivery Issues in Dallas	No impact listed	07:17	Dec 2, 2024, 08:53 (11 d)	resolved
Expo	Partial unavailability of expo.dev and EAS Build	No impact listed	10:00	10:00 (0 min)	resolved
Stripe	Elevated Paypal errors	No impact listed	12:38	13:16 (38 min)	resolved
Wiz	User Management and Service Accounts pages - Some users and service accounts may incorrectly appear as “deleted” in the interface, although they have not been deleted and remain active.	No impact listed	12:42	14:17 (1.6 h)	resolved
Box	[Major] Issues loading Embed Widget in Integrations	No impact listed	17:06	17:48 (42 min)	resolved
Confluence	Confluence Outage	No impact listed	21:11	21:11 (0 min)	resolved

Still open from earlier days 30

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[registry] [fr-par] certificate issue causing push/pull issues	Major	Nov 14, 2024, 18:13	Nov 22, 2024, 09:00 (8 d)	resolved
Scaleway	[NETWORK] Network slowness in fr-par region	Major	Nov 15, 2024, 14:59	Nov 22, 2024, 08:59 (7 d)	resolved
Scaleway	[DEDIBOX/ELEMENTS]-UCEPROTECTL3 BLACKLIST	Major	Nov 18, 2024, 07:16	Nov 22, 2024, 08:59 (4 d)	resolved
Mixpanel	Temporary Data Ingestion Delay and Degraded Export & Query API Performance	Major	Nov 20, 2024, 02:26	05:30 (27 h)	resolved
Twilio	SMS Delivery Report Delays to Yemen Mobile Network in Yemen	Minor	Nov 18, 2024, 12:24	Nov 29, 2024, 22:14 (11 d)	resolved
Twilio	SMS Delivery Failures to Telefonica Network in El Salvador	Minor	Nov 19, 2024, 06:45	Nov 22, 2024, 12:14 (3 d)	resolved
MongoDB Atlas	Delays in Online Archiving	Minor	Nov 19, 2024, 18:20	Nov 22, 2024, 11:33 (3 d)	resolved
Twilio	SMS Delivery Delays to MTN in Afghanistan	Minor	Nov 19, 2024, 21:33	Nov 27, 2024, 20:33 (8 d)	resolved
Synthesia	Google sign-in temporarily unavailable	Minor	Nov 20, 2024, 11:00	17:41 (31 h)	resolved
Twilio	SMS Delivery Delays to Brisanet Network in Brazil	Minor	Nov 20, 2024, 15:57	00:29 (8.5 h)	resolved
Twilio	MMS Delivery Delays to AT&T Network in the US for a subset of Toll Free and Short Code Numbers	Minor	Nov 20, 2024, 16:35	04:28 (12 h)	resolved
Plivo	Delivery delay on Outbound toll-free MMS towards AT&T network phone numbers in US	Minor	Nov 20, 2024, 16:46	04:46 (12 h)	resolved
Bandwidth	Toll Free MMS and Short Code Delays to ATT	Minor	Nov 20, 2024, 17:26	07:34 (14 h)	resolved
Vonage	USA MMS - Latency affecting MMS messages sent towards AT&T network	Minor	Nov 20, 2024, 17:51	05:09 (11 h)	resolved
Dialpad	Dialpad Meetings SMS Notifications are Undeliverable for some customers	Minor	Nov 20, 2024, 18:37	Dec 10, 2024, 14:28 (20 d)	resolved
Dialpad	Dialpad Meetings SMS Notifications are Undeliverable for some customers	Minor	Nov 20, 2024, 18:37	Nov 27, 2024, 04:48 (6 d)	resolved
Twilio	SMS Delivery Delays to T-Mobile & Verizon Networks in the US for a Subset of Short Codes	Minor	Nov 20, 2024, 19:20	04:29 (9.2 h)	resolved
Sinch	DI SMS 365 \| Operator Services \| Report Manager Inaccessibility and Potential delay in viewing Statistics \| TT#MNOC-56452	Minor	Nov 20, 2024, 19:53	00:55 (5.0 h)	resolved
Dialpad	We're currently investigating an issue with our analytics features	Minor	Nov 20, 2024, 20:04	05:54 (9.8 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-56448	Minor	Nov 20, 2024, 20:29	02:08 (5.7 h)	resolved
Twilio	SMS Delivery Delays to Altan Redes Network in Mexico	Minor	Nov 20, 2024, 21:46	00:17 (2.5 h)	resolved
Iterable	Errors appearing and delays accessing the platform	Minor	Nov 20, 2024, 21:56	17:37 (20 h)	resolved
Braze	Email links for SparkPost customers serving 502s due to SparkPost incident	Minor	Nov 20, 2024, 22:38	03:20 (4.7 h)	resolved
Twilio	HTTP 500 errors from the Conversations API, customers may not be able to create Flex Web Chats in Flex Conversations.	Minor	Nov 20, 2024, 23:04	04:16 (5.2 h)	resolved
Twilio	SMS Delivery Delays to Shelcomm Network in the United States of America	Minor	Nov 20, 2024, 23:09	07:54 (8.8 h)	resolved
Confluence	Jira issue macro (legacy) fails to load table view	Minor	Nov 20, 2024, 23:51	02:46 (2.9 h)	resolved
AssemblyAI	Increased errors for Streaming Speech-to-Text	No impact listed	Nov 20, 2024, 00:25	00:24 (24 h)	resolved
Akamai	Reporting issues	No impact listed	Nov 20, 2024, 10:16	Nov 22, 2024, 19:24 (2 d)	resolved
Linode (Akamai)	Connectivity Issue - JP-OSA (Osaka)	No impact listed	Nov 20, 2024, 19:03	18:40 (24 h)	resolved
SparkPost	Elevated 5xx for Engagement Tracker for SparkPost customers (US hosted only)	No impact listed	Nov 20, 2024, 22:21	Nov 22, 2024, 02:35 (28 h)	resolved

Maintenance 45

Vendor	Incident	Impact	Started	Resolved	Status
Secureframe	[Scheduled] Datasources Upgrade Maintenance Notice	Maintenance	02:00	04:00 (2.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider US & CA	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	03:00	05:01 (2.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers	Maintenance	03:30	07:00 (3.5 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	04:00	08:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance	Maintenance	04:00	08:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound and Outbound SMS and MMS towards Verizon phone numbers in US	Maintenance	05:00	08:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Campaign Provisioning Delays	Maintenance	05:00	10:00 (5.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Verizon - United States	Maintenance	05:00	08:01 (3.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Maintenance - Verizon	Maintenance	05:00	08:01 (3.0 h)	resolved
Vonage	[Scheduled] USA SMS & MMS - Planned Maintenance affecting Verizon	Maintenance	05:00	08:01 (3.0 h)	resolved
Vonage	[Scheduled] USA SMS & MMS - Planned maintenance affecting Verizon Wireless	Maintenance	05:01	08:02 (3.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	05:02	09:30 (4.5 h)	resolved
Vonage	[Scheduled] USA SMS & MMS - Planned Maintenance affecting Verizon	Maintenance	05:02	08:03 (3.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on processing 10DLC Campaign Registration requests in US and Canada	Maintenance	06:00	10:00 (4.0 h)	resolved
Twilio	[Scheduled] United States MMS Carrier Partner Maintenance	Maintenance	06:00	11:00 (5.0 h)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - AT&T	Maintenance	06:01	10:30 (4.5 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Three	Maintenance	06:30	07:00 (30 min)	resolved
Sinch	[Scheduled] Sinch DI SFTP services \| Planned Maintenance PCR # PCRSDI-11477	Maintenance	06:35	08:42 (2.1 h)	resolved
Sinch	[Scheduled] DI MMS 365 (MMX) & (MM7) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11471	Maintenance	06:53	not resolved	unknown
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound and Outbound MMS and SMS towards US phone numbers in Dallas region	Maintenance	07:00	11:00 (4.0 h)	resolved
Make	[Scheduled] Scheduled infrastructure maintenance	Maintenance	07:00	09:00 (2.0 h)	resolved
JFrog	[Scheduled] JFrog Cloud Platform database maintenance on selected <CLOUD> region/s	Maintenance	07:00	08:00 (1.0 h)	resolved
Harness	[Scheduled] Planned Database Migration Notification	Maintenance	08:00	09:30 (1.5 h)	resolved
Sinch	[Scheduled] Migration of legacy connections - T-Mobile in Netherlands	Maintenance	08:00	10:00 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile	Maintenance	08:00	12:01 (4.0 h)	resolved
Coralogix	[Scheduled] Kafka infrastructure upgrade - EU2	Maintenance	08:00	14:00 (6.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	08:01	09:31 (1.5 h)	resolved
InfluxData (InfluxDB Cloud)	[Scheduled] InfluxDB Cloud 2 Scheduled Maintenance Notification	Maintenance	09:00	10:00 (1.0 h)	resolved
Twilio	[Scheduled] United States and Canada Voice Carrier Partner Maintenance - Emergency Services	Maintenance	09:00	10:00 (1.0 h)	resolved
Vonage	[Scheduled] Australia Voice - Maintenance affecting Long Virtual Numbers	Maintenance	09:00	12:00 (3.0 h)	resolved
Coralogix	[Scheduled] Network maintenance - AP3	Maintenance	09:00	13:00 (4.0 h)	resolved
Vonage	[Scheduled] Germany SMS - Internal planned maintenance impacting multiple networks	Maintenance	09:01	13:01 (4.0 h)	resolved
Vonage	[Scheduled] France SMS - Internal planned maintenance impacting multiple networks	Maintenance	09:02	13:01 (4.0 h)	resolved
Vonage	[Scheduled] Belgium SMS - Internal planned maintenance impacting multiple networks	Maintenance	09:02	13:01 (4.0 h)	resolved
Vonage	[Scheduled] Asia SMS - Internal planned maintenance impacting multiple networks	Maintenance	09:03	13:02 (4.0 h)	resolved
Vonage	[Scheduled] Iraq SMS - Internal planned maintenance impacting multiple networks	Maintenance	09:03	13:00 (4.0 h)	resolved
Vonage	[Scheduled] Bahrain SMS - Internal planned maintenance impacting multiple networks	Maintenance	09:04	13:00 (3.9 h)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS) \| Operator Services \| Network Maintenance \| PCRSDI-11463	Maintenance	14:45	15:10 (25 min)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	20:00	Nov 22, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon and Yota	Maintenance	20:00	Nov 22, 2024, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	20:01	Nov 22, 2024, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:01	Nov 22, 2024, 00:01 (4.0 h)	resolved
Make	[Scheduled] Scheduled infrastructure maintenance	Maintenance	22:00	Nov 22, 2024, 00:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Grafana Cloud, Claude, Anthropic, Elastic Cloud, Twilio, Pinecone, Xero, Bandwidth, Discord, Runway, Heap, Census.

Cite this

52 vendor-reported incidents started on 2024-11-21 (UTC) across 36 vendors, 11 labelled major or critical by the vendor.

Title: Outages on November 21, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-11-21 00:00 UTC
URL: https://rewindex.com/outages/2024-11-21

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