Braze: Email links for SparkPost customers serving 502s due to SparkPost incident
Timeline of updates
- resolved
This incident is resolved; Braze has not observed any recurrence in HTTP 502 errors for click-tracked links in the last ~4 hours. We will follow up with vendor SparkPost regarding root cause details of the outage. SparkPost Incident: https://status.sparkpost.com/incidents/nj2t6wx6b5gd (opens in new tab)
From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Braze, started 2024-11-20 22:38 UTC, resolved after 4.7 h, 1 update(s).
- Title
- Email links for SparkPost customers serving 502s due to SparkPost incident
- Vendor
- Braze
- Date
- URL
- https://rewindex.com/company/braze/incidents/9r7dz71dwbr8
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