CompaniesGrafana CloudMonthly reportsNovember 2024
Grafana Cloud in November 2024: incidents, uptime and changes
Vendor-reported outage time 29 h 22 min, incident time 43 h 43 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 5 · Major 5 · Minor 3 · No impact listed 2
Major and critical incidents 10
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Grafana Cloud Prometheus - Unhealthy Ingesters | Critical | 9 min | resolved | 11-07 | |
| Write path outage in us-central1 region | Critical | 0 min | resolved | 11-18 | |
| k6 test data processing severely degraded | Critical | 34 min | resolved | 11-19 | |
| Severe degradation of certain tests | Critical | 3.3 h | resolved | 11-20 | |
| Support Ticket Portal Unavailable | Critical | 1.5 h | resolved | 11-21 | |
| Confluent Cloud Latency and High Error Rates | Major | 15 h | resolved | 11-04 | |
| k6 browser tests aborted by system | Major | 2.2 h | resolved | 11-13 | |
| Tempo Ingestion Disruption | Major | 33 min | resolved | 11-14 | |
| Tempo Write Path Failing | Major | 2.8 h | resolved | 11-22 | |
| Metric processing lag in Grafana Cloud k6 | Major | 3.2 h | resolved | 11-29 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Degraded dashboard performance due to the erroneous security policy | Minor | 5.0 h | resolved | 11-15 | |
| Grafana Cloud Portal Accessibility Issues | No impact listed | 25 min | resolved | 11-18 | |
| Adaptive Metrics Degraded Performance | Minor | 7.0 h | resolved | 11-18 | |
| Issues with new stack creation | Minor | 2.4 h | resolved | 11-18 | |
| PrivateLink Outage for Some Customers | No impact listed | 0 min | resolved | 11-22 |
CVEs published
- CVE-2024-9476 Privilege escalation vulnerability for Organizations in Grafana (CVSS 5.1)
Cite this
Grafana Cloud posted 15 status incidents in November 2024 (10 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Grafana Cloud in November 2024
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/2024/11