CompaniesGrafana CloudMonthly reportsDecember 2024
Grafana Cloud in December 2024: incidents, uptime and changes
Vendor-reported outage time 6 h 58 min, incident time 7.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 7 · No impact listed 1
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| k6 cloud test data processing issues | Major | 2.4 h | resolved | 12-02 | |
| Some Queries Failing | Major | 3.3 h | resolved | 12-10 | |
| Availability issue for Grafana Cloud stacks in prod-eu-west-2 region. | Major | 1.4 h | resolved | 12-11 |
Other incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Intermittent delays in startup time - AWS US East and EU West regions. | Minor | 44 d | resolved | 12-01 | |
| Grafana oncall error 500 and retrying tasks | Minor | 47 min | resolved | 12-02 | |
| Intermittent Availability Issues with Hosted Grafana in prod-eu-west-2 | Minor | 2.5 h | resolved | 12-04 | |
| Intermittent Availability Issues with Hosted Grafana in prod-eu-west-2 | Minor | 15 min | resolved | 12-04 | |
| Intermittent Availability Issues with Hosted Grafana in prod-eu-west-2 | Minor | 3.5 h | resolved | 12-04 | |
| Degraded performance of Rendering service for instances in us-east-0 | Minor | 1.3 h | resolved | 12-10 | |
| Degraded Performance in Loki | No impact listed | 0 min | resolved | 12-11 | |
| Degraded performance of k6 Cloud Insights API | Minor | 1.8 h | resolved | 12-17 |
Cite this
Grafana Cloud posted 11 status incidents in December 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Grafana Cloud in December 2024
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/2024/12