Search

Companies / Grafana Cloud / incidents

Grafana Cloud: Availability issue for Grafana Cloud stacks in prod-eu-west-2 region.

Impact: majorStatus: resolvedStarted Resolved (1.4 h)1 updateSource: status.grafana.com (opens in new tab)

Timeline of updates

  1. resolved

    The incident has been resolved. The cause was one database server being under heavy CPU load - that caused database queries to either take a long time to complete or fail altogether for Grafana Cloud instances using that specific database server. As an outcome, it made some instances unavailable, and it also made new instance startups fail.

From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab). Grafana Cloud profile · Recent Grafana Cloud incidents · Markdown · JSON