# Grafana Cloud in December 2024: incidents, uptime and changes

> Grafana Cloud in December 2024: 11 incidents on its status page (3 major or critical), 99.06% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2024/12
Last updated: 2025-01-01T00:00:00Z

- Incidents posted: 11 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 7, none 1
- Uptime (vendor-reported): 99.06% free of major/critical incidents, 76.39% free of any incident; outage time 6 h 58 min, incident time 7.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2024](https://rewindex.com/company/grafana-cloud/2024/11.md) · Next: [January 2025](https://rewindex.com/company/grafana-cloud/2025/01.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [k6 cloud test data processing issues](https://rewindex.com/company/grafana-cloud/incidents/913f8l5759hx.md) | major | 2024-12-02 22:20 UTC | 2024-12-03 00:42 UTC | 2.4 h | resolved |
| [Some Queries Failing](https://rewindex.com/company/grafana-cloud/incidents/89yps9g9gfr2.md) | major | 2024-12-10 22:27 UTC | 2024-12-11 01:42 UTC | 3.3 h | resolved |
| [Availability issue for Grafana Cloud stacks in prod-eu-west-2 region.](https://rewindex.com/company/grafana-cloud/incidents/vrhvqd6d7wqy.md) | major | 2024-12-11 10:28 UTC | 2024-12-11 11:49 UTC | 1.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent delays in startup time - AWS US East and EU West regions.](https://rewindex.com/company/grafana-cloud/incidents/3nwc2n222qmm.md) | minor | 2024-12-01 00:00 UTC | 2025-01-14 08:38 UTC | 44 d | resolved |
| [k6 cloud test data processing issues](https://rewindex.com/company/grafana-cloud/incidents/913f8l5759hx.md) | major | 2024-12-02 22:20 UTC | 2024-12-03 00:42 UTC | 2.4 h | resolved |
| [Grafana oncall error 500 and retrying tasks](https://rewindex.com/company/grafana-cloud/incidents/1c5bgl5wqddc.md) | minor | 2024-12-02 23:43 UTC | 2024-12-03 00:30 UTC | 47 min | resolved |
| [Intermittent Availability Issues with Hosted Grafana in prod-eu-west-2](https://rewindex.com/company/grafana-cloud/incidents/dr2xbss3cxns.md) | minor | 2024-12-04 10:08 UTC | 2024-12-04 12:40 UTC | 2.5 h | resolved |
| [Intermittent Availability Issues with Hosted Grafana in prod-eu-west-2](https://rewindex.com/company/grafana-cloud/incidents/jch2khsc65v4.md) | minor | 2024-12-04 14:50 UTC | 2024-12-04 15:05 UTC | 15 min | resolved |
| [Intermittent Availability Issues with Hosted Grafana in prod-eu-west-2](https://rewindex.com/company/grafana-cloud/incidents/d433fb6q0nl1.md) | minor | 2024-12-04 18:24 UTC | 2024-12-04 21:54 UTC | 3.5 h | resolved |
| [Degraded performance of Rendering service for instances in us-east-0](https://rewindex.com/company/grafana-cloud/incidents/5mtblgt1b3lq.md) | minor | 2024-12-10 14:54 UTC | 2024-12-10 16:09 UTC | 1.3 h | resolved |
| [Some Queries Failing](https://rewindex.com/company/grafana-cloud/incidents/89yps9g9gfr2.md) | major | 2024-12-10 22:27 UTC | 2024-12-11 01:42 UTC | 3.3 h | resolved |
| [Availability issue for Grafana Cloud stacks in prod-eu-west-2 region.](https://rewindex.com/company/grafana-cloud/incidents/vrhvqd6d7wqy.md) | major | 2024-12-11 10:28 UTC | 2024-12-11 11:49 UTC | 1.4 h | resolved |
| [Degraded Performance in Loki](https://rewindex.com/company/grafana-cloud/incidents/qm6yzfwgj38f.md) | none | 2024-12-11 20:00 UTC | 2024-12-11 20:00 UTC | 0 min | resolved |
| [Degraded performance of k6 Cloud Insights API](https://rewindex.com/company/grafana-cloud/incidents/mn7321l62qrm.md) | minor | 2024-12-17 12:08 UTC | 2024-12-17 13:54 UTC | 1.8 h | resolved |

## Cite this

Grafana Cloud posted 11 status incidents in December 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2024/12
- Citation: Grafana Cloud, “Grafana Cloud in December 2024” (2024-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2024/12 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in December 2024 (2024-12-01)](https://rewindex.com/company/grafana-cloud/2024/12)`


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Canonical: https://rewindex.com/company/grafana-cloud/2024/12 · Markdown: https://rewindex.com/company/grafana-cloud/2024/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:55:49.430Z