CompaniesGrafana CloudMonthly reportsOctober 2024
Grafana Cloud in October 2024: incidents, uptime and changes
Vendor-reported outage time 35 h 5 min, incident time 3.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 5 · Minor 4 · No impact listed 3
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Grafana Cloud Partial Outage | Major | 4.3 h | resolved | 10-01 | |
| k6: Operational issue | Major | 32 min | resolved | 10-07 | |
| Grafana Cloud having a datasource with PDC enabled using localhost address are getting 403 status responses. | Major | 26 h | resolved | 10-28 | |
| Synthetic Monitoring Outage | Major | 0 min | resolved | 10-28 | |
| New and recently unpaused/unarchived Grafana Cloud instances unable to start. | Major | 4.3 h | resolved | 10-30 |
Other incidents 7
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Synthetic monitoring failures, London probe location | Minor | 11 h | resolved | 10-02 | |
| Slow access to OnCall UI and delayed notifications for prod-us-central-0 cluster | Minor | 36 h | resolved | 10-02 | |
| Grafana OnCall degraded perfomance | Minor | 1.1 h | resolved | 10-11 | |
| Degraded Reads in Loki | No impact listed | 0 min | resolved | 10-11 | |
| Tempo Query Failures in AWS Clusters | No impact listed | 58 min | resolved | 10-12 | |
| MS SQL Data source unavailable for production instances on Daily or Instant RRC | No impact listed | 4.3 h | resolved | 10-17 | |
| Degraded read performance for Hosted Metrics prod-us-east-0 cluster. | Minor | 1.3 h | resolved | 10-29 |
CVEs published
- CVE-2024-10452 (CVSS 2.2)
Maintenance 11
Show scheduled maintenance
- [Scheduled] Synthetic Monitoring: Sydney probe migration to AWS
- [Scheduled] Synthetic Monitoring: Mumbai probe migration to AWS
- [Scheduled] Synthetic Monitoring: London probe migration to AWS
- [Scheduled] k6: Infrastructure data migration
- [Scheduled] Synthetic Monitoring: Singapore probe migration to AWS
- [Scheduled] Synthetic monitoring probe upgrades: Atlanta, Dallas, Newark, Toronto
- [Scheduled] Synthetic Monitoring: Frankfurt probe migration to AWS
- [Scheduled] Synthetic monitoring probe upgrades: Amsterdam, Bangalore, New York, San Francisco
- [Scheduled] Synthetic Monitoring: Tokyo probe migration to AWS
- [Scheduled] Database upgrade on snapshots.raintank.io instance
- [Scheduled] Database upgrade on snapshots.raintank.io instance
Cite this
Grafana Cloud posted 12 status incidents in October 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Grafana Cloud in October 2024
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/2024/10