rewindex

Outages by dayOctober 17, 2024

Outages on October 17, 2024

UTC day 2024-10-17 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

46incidents started
7labelled major or critical
28vendors with a new incident
10still open from earlier days

By vendor label: Critical 2 · Major 5 · Minor 29 · No impact listed 10 · 36 maintenance

Incidents started this day 46

VendorIncidentImpactStartedResolvedStatus
GustoAll customers are unable to use our chat option for support.Critical (1.6 h)resolved
Omni AnalyticsModel and Query Loading Failures in East USACritical (3.0 h)resolved
BuildkiteErrors when creating ArtifactsMajor (15 min)resolved
SingleStoreCapacity issues in Azure SouthcentralMajor (63 d)resolved
AnthropicElevated API errors on Claude 3.5 SonnetMajor (13 min)resolved
ClaudeElevated API errors on Claude 3.5 SonnetMajor (13 min)resolved
KlaviyoKlaviyo.com down for some visitors receiving 431 errorsMajor (1.3 h)resolved
Retell AITTS provider deepgram is downMinor (2 min)resolved
PulumiHigh latency on Pulumi Cloud APIMinor (1.2 h)resolved
AmplitudeData Processing Latency (US Site)Minor (4.0 h)resolved
BigCommerceIntermittent Availability IssuesMinor (18 min)resolved
TwilioSMS Delivery Delays to Orange Network in Dominican RepublicMinor (23 h)resolved
SinchDelivery Issue Colombia - ClaroMinor (4.9 h)resolved
VonageService Issue in Messages API(Facebook Messenger channel)Minor (2.7 h)resolved
DialpadSeeing issues with CSV exports in AnalyticsMinor (11 min)resolved
TwilioElevated 5xx response from Meta for Facebook Messenger.Minor (1.2 h)resolved
SinchDelivery Issue Mexico - Altan RedesMinor (4.6 h)resolved
TwilioIssue With Creating Subsequent Main Accounts for Existing Twilio Account Owners due to Phone Verification FailureMinor (7.5 h)resolved
TwilioInbound SMS Delivery Failures to a Subset of Twilio's United Kingdom of Great Britain and Northern Ireland Phone NumbersMinor (6.2 h)resolved
Scaleway[Kapsule]-Cluster scaling issues on WAW for clusters with ENT1-L pool on WAW2Minor (40 min)resolved
DNSimpleIntermittent network failures in CDG regionMinor (2.5 h)resolved
MailgunEurope - Email Delivery LatencyMinor (8.5 h)resolved
ContentfulDelays in Content type changes being reflected in GraphQL APIMinor (1.5 h)resolved
Scaleway[FR-PAR-3] Power loss on some M1-M (Apple Silicon as a service) servers in fr-par-3Minor (46 min)resolved
TwilioIncreased lag in receiving events through Event StreamsMinor (3.8 h)resolved
DNSimpleDNS zone distribution delaysMinor (4.5 h)resolved
HootsuiteInbox 2.0 Inbound Message DelaysMinor (0 min)resolved
Retell AITTS provider openai is downMinor (2 min)resolved
Retell AITTS provider elevenlabs is downMinor (2 min)resolved
DatadogDelayed distribution metrics & monitor notificationsMinor (1.2 h)resolved
TwilioSMS Delivery Delays to Spectrum Network in the US for a Subset of Short CodesMinor (3.1 h)resolved
TwilioSMS Delivery Delays to Multiple Networks and CountriesMinor (3.2 h)resolved
VonageGhana SMS - Delivery Degradation towards VodafoneMinor (11 h)resolved
TwilioSMS Delivery Delays And Failures on XL Network in Indonesia for a Subset of Alphanumeric Sender IDsMinor (4.3 h)resolved
TwilioSMS Delivery Delays to Vodafone Network in GhanaMinor (42 h)resolved
TwilioSMS Delivery Failure to Nawras Networks in OmanMinor (13 h)resolved
PlivoPHLO failures for subset of Plivo usersNo impact listed (0 min)resolved
XeroGlobal: Xero Central - Customers may be experiencing slowness when raising a support case.No impact listed (45 min)resolved
DigitalOceanIntermittent Snapshot and Custom Image Uploads in LON1No impact listed (0 min)resolved
Grafana CloudMS SQL Data source unavailable for production instances on Daily or Instant RRCNo impact listed (4.3 h)resolved
LaunchDarklyMember settings inaccessible for some cusomersNo impact listed (22 min)resolved
v0Elevated 5xx errors in cpt1 and fra1 regionsNo impact listed (0 min)resolved
VercelElevated 5xx errors in cpt1 and fra1 regionsNo impact listed (0 min)resolved
PulumiHigh latency on Pulumi Cloud APINo impact listed (2.0 h)resolved
Twilio500s Errors Enqueuing and Dequeuing Calls Using TwiML and API in Programmable VoiceNo impact listed (11 min)resolved
TwilioSMS Delivery Failure and Delays to Multiple Networks in MalaysiaNo impact listed (0 min)resolved

Still open from earlier days 10

VendorIncidentImpactStartedResolvedStatus
MixpanelErrors accessing Mixpanel.com and loading reportsCritical (2.9 h)resolved
Plivo10DLC Campaign Registration Failure in USMinor (24 d)resolved
GorgiasDiscrepancies in automation rate and Automate analyticsMinor (20 d)resolved
TwilioSMS Delivery Delays and Failures to Yemen Mobile Network in YemenMinor (6 d)resolved
TwilioSMS Delivery Delays to Claro Network in ColombiaMinor (7.1 h)resolved
VonageColombia SMS - Delivery Degradation towards ClaroMinor (11 h)resolved
TwilioSMS Delivery Failure to Altan Redes Network in Mexico for a Subset of Twilio NumbersMinor (16 h)resolved
TwilioLatest Version of the Authy App for iOS Is CrashingMinor (6.0 h)resolved
Linode (Akamai)Scheduled Network Maintenance - EU-Central (Frankfurt)No impact listed (14 d)resolved
BrazeGoogle Firebase incident causing Android Push Notification errorsNo impact listed (3 d)resolved

Maintenance 36

VendorIncidentImpactStartedResolvedStatus
Sinch[Scheduled] DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number #PCRSDI-11421Maintenance (3 min)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbersMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll-Free MMS/SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - Toll-Free Number ProviderMaintenance (4.0 h)resolved
Twilio[Scheduled] US and Canada SMS and MMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Vonage[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbersMaintenance (4.0 h)resolved
Vonage[Scheduled] Ecuador SMS - Planned maintenance affecting Movistar networkMaintenance (3.0 h)resolved
Twilio[Scheduled] Ecuador SMS Carrier Maintenance - MovistarMaintenance (3.0 h)resolved
Twilio[Scheduled] United States SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - MTSMaintenance (1.5 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting MTSMaintenance (2.0 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting MTSMaintenance (1.5 h)resolved
Bandwidth[Scheduled] Network Maintenance - DFW Data CenterMaintenance (2.0 h)resolved
Vonage[Scheduled] USA SMS - Emergency Maintenance affecting AT&TMaintenance (4.0 h)resolved
Sinch[Scheduled] DI SMS 365 | Operator Services | Network Maintenance | PCR Number # PCRSDI-11399Maintenance (1.5 h)resolved
Twilio[Scheduled] Mexico SMS Carrier Maintenance - TelefonicaMaintenance (6.0 h)resolved
Vonage[Scheduled] Mexico SMS - Planned maintenance affecting Movistar networkMaintenance (6.0 h)resolved
Twilio[Scheduled] United States SMS Carrier Partner MaintenanceMaintenance (28 h)resolved
Scaleway[Scheduled] [Maintenance] Webhosting platform 1004Maintenance (30 min)resolved
Sinch[Scheduled] Internal Maintenance - US3 SiteMaintenance (8.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbersMaintenance (2.0 h)resolved
Twilio[Scheduled] Multiple Destination SMS and MMS Carrier Partner MaintenanceMaintenance (2.0 h)resolved
Contentstack[Scheduled] Contentstack AWS EU Launch -Service Upgrade - Scheduled MaintenanceMaintenance (3.0 h)resolved
Grafana Cloud[Scheduled] k6: Infrastructure data migrationMaintenance (1.0 h)resolved
Stripe[Scheduled] AfterpayMaintenance (1.5 h)resolved
Sinch[Scheduled] Campaigns Application MaintenanceMaintenance (2.0 h)resolved
Stripe[Scheduled] Scheduled maintenance for BancontactMaintenance (5.0 h)resolved
Linode (Akamai)[Scheduled] Maintenance for Linode Support Ticketing SystemMaintenance (30 min)resolved
Braze[Scheduled] Continued Migration to Cloudflare CDN - EU-01 ClusterMaintenance (4.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Megafon & YotaMaintenance (4.0 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting BeelineMaintenance (4.0 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting MegafonMaintenance (4.0 h)resolved
Twilio[Scheduled] United States Account Security Carrier Partner Maintenance - AT&TMaintenance (18 h)resolved
Vonage[Scheduled] Spain SMS - Planned maintenance affecting YoigoMaintenance (7.0 h)resolved
Twilio[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - VodafoneMaintenance (5.0 h)resolved
Vonage[Scheduled] Switzerland SMS - Planned maintenance affecting SwisscomMaintenance (3.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Gusto, Omni Analytics, Buildkite, SingleStore, Anthropic, Claude, Klaviyo, Retell AI, Pulumi, Amplitude, BigCommerce, Twilio.

Cite this

46 vendor-reported incidents started on 2024-10-17 (UTC) across 28 vendors, 7 labelled major or critical by the vendor.

Title
Outages on October 17, 2024
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2024-10-17

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