# Grafana Cloud in October 2024: incidents, uptime and changes

> Grafana Cloud in October 2024: 12 incidents on its status page (5 major or critical), 95.28% free of major or critical incidents (vendor-reported), 1 CVE. From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2024/10
Last updated: 2026-06-17T06:55:41Z

- Incidents posted: 12 (major/critical: 5) · Maintenance: 11
- By vendor impact label: major 5, minor 4, none 3
- Uptime (vendor-reported): 95.28% free of major/critical incidents, 88.56% free of any incident; outage time 35 h 5 min, incident time 3.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 1
- Previous month: [September 2024](https://rewindex.com/company/grafana-cloud/2024/09.md) · Next: [November 2024](https://rewindex.com/company/grafana-cloud/2024/11.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Grafana Cloud Partial Outage](https://rewindex.com/company/grafana-cloud/incidents/1sdbg0byj25j.md) | major | 2024-10-01 19:45 UTC | 2024-10-02 00:03 UTC | 4.3 h | resolved |
| [k6: Operational issue](https://rewindex.com/company/grafana-cloud/incidents/s2n42fdpm987.md) | major | 2024-10-07 20:03 UTC | 2024-10-07 20:35 UTC | 32 min | resolved |
| [Grafana Cloud having a datasource with PDC enabled using localhost address are getting 403 status responses.](https://rewindex.com/company/grafana-cloud/incidents/5yjxd5tr78kz.md) | major | 2024-10-28 12:49 UTC | 2024-10-29 14:47 UTC | 26 h | resolved |
| [Synthetic Monitoring Outage](https://rewindex.com/company/grafana-cloud/incidents/fhqlmg6f5jq8.md) | major | 2024-10-28 21:05 UTC | 2024-10-28 21:05 UTC | 0 min | resolved |
| [New and recently unpaused/unarchived Grafana Cloud instances unable to start.](https://rewindex.com/company/grafana-cloud/incidents/g1xwkr6fl5c1.md) | major | 2024-10-30 11:11 UTC | 2024-10-30 15:28 UTC | 4.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Grafana Cloud Partial Outage](https://rewindex.com/company/grafana-cloud/incidents/1sdbg0byj25j.md) | major | 2024-10-01 19:45 UTC | 2024-10-02 00:03 UTC | 4.3 h | resolved |
| [Synthetic monitoring failures, London probe location](https://rewindex.com/company/grafana-cloud/incidents/zchb6skggmpg.md) | minor | 2024-10-02 03:24 UTC | 2024-10-02 14:44 UTC | 11 h | resolved |
| [Slow access to OnCall UI and delayed notifications for prod-us-central-0 cluster](https://rewindex.com/company/grafana-cloud/incidents/pl5dwdvwzk4n.md) | minor | 2024-10-02 21:58 UTC | 2024-10-04 10:19 UTC | 36 h | resolved |
| [k6: Operational issue](https://rewindex.com/company/grafana-cloud/incidents/s2n42fdpm987.md) | major | 2024-10-07 20:03 UTC | 2024-10-07 20:35 UTC | 32 min | resolved |
| [Grafana OnCall degraded perfomance](https://rewindex.com/company/grafana-cloud/incidents/b528pxnn3lxr.md) | minor | 2024-10-11 13:15 UTC | 2024-10-11 14:19 UTC | 1.1 h | resolved |
| [Degraded Reads in Loki](https://rewindex.com/company/grafana-cloud/incidents/wshfr4c5vl27.md) | none | 2024-10-11 16:30 UTC | 2024-10-11 16:30 UTC | 0 min | resolved |
| [Tempo Query Failures in AWS Clusters](https://rewindex.com/company/grafana-cloud/incidents/jnnqqht64k94.md) | none | 2024-10-12 11:16 UTC | 2024-10-12 12:14 UTC | 58 min | resolved |
| [MS SQL Data source unavailable for production instances on Daily or Instant RRC](https://rewindex.com/company/grafana-cloud/incidents/ynpp38p6q3pq.md) | none | 2024-10-17 15:01 UTC | 2024-10-17 19:21 UTC | 4.3 h | resolved |
| [Grafana Cloud having a datasource with PDC enabled using localhost address are getting 403 status responses.](https://rewindex.com/company/grafana-cloud/incidents/5yjxd5tr78kz.md) | major | 2024-10-28 12:49 UTC | 2024-10-29 14:47 UTC | 26 h | resolved |
| [Synthetic Monitoring Outage](https://rewindex.com/company/grafana-cloud/incidents/fhqlmg6f5jq8.md) | major | 2024-10-28 21:05 UTC | 2024-10-28 21:05 UTC | 0 min | resolved |
| [Degraded read performance for Hosted Metrics prod-us-east-0 cluster.](https://rewindex.com/company/grafana-cloud/incidents/7qss92yz1wc5.md) | minor | 2024-10-29 21:28 UTC | 2024-10-29 22:43 UTC | 1.3 h | resolved |
| [New and recently unpaused/unarchived Grafana Cloud instances unable to start.](https://rewindex.com/company/grafana-cloud/incidents/g1xwkr6fl5c1.md) | major | 2024-10-30 11:11 UTC | 2024-10-30 15:28 UTC | 4.3 h | resolved |

## CVEs published

- [CVE-2024-10452](https://rewindex.com/cve/CVE-2024-10452.md)  (CVSS 2.2), published 2024-10-29

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Synthetic Monitoring: Sydney probe migration to AWS](https://rewindex.com/company/grafana-cloud/incidents/vqb7lt25nbg6.md) | maintenance | 2024-10-11 13:00 UTC | 2024-10-11 16:35 UTC | 3.6 h | resolved |
| [\[Scheduled\] Synthetic Monitoring: Mumbai probe migration to AWS](https://rewindex.com/company/grafana-cloud/incidents/79nplc5z26yv.md) | maintenance | 2024-10-15 15:30 UTC | 2024-10-15 16:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Synthetic Monitoring: London probe migration to AWS](https://rewindex.com/company/grafana-cloud/incidents/bg1bcwgm6sg2.md) | maintenance | 2024-10-16 13:00 UTC | 2024-10-16 14:10 UTC | 1.2 h | resolved |
| [\[Scheduled\] k6: Infrastructure data migration](https://rewindex.com/company/grafana-cloud/incidents/b7nv308qnj32.md) | maintenance | 2024-10-17 08:30 UTC | 2024-10-17 09:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Synthetic Monitoring: Singapore probe migration to AWS](https://rewindex.com/company/grafana-cloud/incidents/9z1fglph4yzk.md) | maintenance | 2024-10-22 14:30 UTC | 2024-10-22 15:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Synthetic monitoring probe upgrades: Atlanta, Dallas, Newark, Toronto](https://rewindex.com/company/grafana-cloud/incidents/693wkkn20q4d.md) | maintenance | 2024-10-23 08:00 UTC | 2024-10-23 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Synthetic Monitoring: Frankfurt probe migration to AWS](https://rewindex.com/company/grafana-cloud/incidents/zpf9m6mnszmz.md) | maintenance | 2024-10-23 13:00 UTC | 2024-10-23 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Synthetic monitoring probe upgrades: Amsterdam, Bangalore, New York, San Francisco](https://rewindex.com/company/grafana-cloud/incidents/3c7n889xzbbj.md) | maintenance | 2024-10-24 08:00 UTC | 2024-10-24 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Synthetic Monitoring: Tokyo probe migration to AWS](https://rewindex.com/company/grafana-cloud/incidents/5fvmhmjh5rs2.md) | maintenance | 2024-10-25 13:00 UTC | 2024-10-25 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Database upgrade on snapshots.raintank.io instance](https://rewindex.com/company/grafana-cloud/incidents/kl5d6m3dv86n.md) | maintenance | 2024-10-28 14:30 UTC | 2024-10-28 17:30 UTC | 3.0 h | resolved |
| [\[Scheduled\] Database upgrade on snapshots.raintank.io instance](https://rewindex.com/company/grafana-cloud/incidents/5kktx7rwx92s.md) | maintenance | 2024-10-28 17:00 UTC | 2024-10-28 17:33 UTC | 33 min | resolved |

## Cite this

Grafana Cloud posted 12 status incidents in October 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2024/10
- Citation: Grafana Cloud, “Grafana Cloud in October 2024” (2024-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2024/10 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in October 2024 (2024-10-01)](https://rewindex.com/company/grafana-cloud/2024/10)`


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Canonical: https://rewindex.com/company/grafana-cloud/2024/10 · Markdown: https://rewindex.com/company/grafana-cloud/2024/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:55:44.519Z