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Jupyter (Anaconda): Elevated error rates on repo.anaconda.com

Impact: majorStatus: resolvedStarted Resolved (5.7 h)5 updatesSource: stspg.io (opens in new tab)
Summary

A major incident affected some repo.anaconda.com paths and repo.anaconda.com/pkgs, with elevated errors reported from 2024-12-04 16:05 UTC. The recorded incident began 2024-12-05 08:34 UTC and lasted 5 h 44 min; full functionality returned at 2024-12-05 13:50 UTC. An infrastructure provider identified an issue and was deploying a fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: anaconda.com - Repository Service - repo.anaconda.comPublic Repository Service - repo.anaconda.com/pkgs

Timeline of updates

  1. investigating

    We are seeing an elevated error rate on some paths for repo.anaconda.com starting at 2024-12-04 16:05 UTC. We have been investigating this since then and will provide updates as the investigation progresses.

  2. investigating

    We are continuing to investigate this issue together with our infrastructure providers.

  3. monitoring

    Our infrastructure provider identified an issue and is deploying a fix to their systems. We are seeing improvements in our metrics and continue to monitor the situation.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    The metrics show that repo.anaconda.com is fully functional again since 2024-12-05 13:50 UTC.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Jupyter (Anaconda) profile · Recent Jupyter (Anaconda) incidents · Markdown · JSON