# Jupyter (Anaconda): Elevated error rates on repo.anaconda.com

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-12-05 08:34 UTC · Resolved: 2024-12-05 14:19 UTC · Duration: 5.7 h
- Updates: 5 · Affected components: anaconda.com - Repository Service - repo.anaconda.com, Public Repository Service - repo.anaconda.com/pkgs
- [Vendor status page: https://stspg.io/qs4qt6mrcwjv](https://stspg.io/qs4qt6mrcwjv)
- [Company: Jupyter (Anaconda)](https://rewindex.com/company/jupyter-anaconda.md)

## Summary

A major incident affected some repo.anaconda.com paths and repo.anaconda.com/pkgs, with elevated errors reported from 2024-12-04 16:05 UTC. The recorded incident began 2024-12-05 08:34 UTC and lasted 5 h 44 min; full functionality returned at 2024-12-05 13:50 UTC. An infrastructure provider identified an issue and was deploying a fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-12-05 08:34 UTC: We are seeing an elevated error rate on some paths for repo.anaconda.com starting at 2024-12-04 16:05 UTC. We have been investigating this since then and will provide updates as the investigation progresses.
- **investigating** 2024-12-05 10:48 UTC: We are continuing to investigate this issue together with our infrastructure providers.
- **monitoring** 2024-12-05 13:37 UTC: Our infrastructure provider identified an issue and is deploying a fix to their systems. We are seeing improvements in our metrics and continue to monitor the situation.
- **monitoring** 2024-12-05 14:01 UTC: We are continuing to monitor for any further issues.
- **resolved** 2024-12-05 14:19 UTC: The metrics show that repo.anaconda.com is fully functional again since 2024-12-05 13:50 UTC.

## Rewindex changes for this incident

- 2024-12-05 08:34 UTC: [Major incident: Elevated error rates on repo.anaconda.com](https://rewindex.com/change/i198990ff3a92de.md)


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Canonical: https://rewindex.com/company/jupyter-anaconda/incidents/qfv2n662hyym · Markdown: https://rewindex.com/company/jupyter-anaconda/incidents/qfv2n662hyym.md · JSON: https://rewindex.com/api/v1/companies/jupyter-anaconda/incidents/qfv2n662hyym · Generated 2026-10-18T10:43:33.130Z