Changes / Jupyter (Anaconda) / Elevated error rates on repo.anaconda.com

Jupyter (Anaconda): Major incident: Elevated error rates on repo.anaconda.com

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 55%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Elevated error rates on repo.anaconda.com
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-12-05 08:34 UTC
AddedResolved time#5
Before: not present
After: 2024-12-05 14:19 UTC
AddedAffected components#6
Before: not present
After: anaconda.com - Repository Service - repo.anaconda.com, Public Repository Service - repo.anaconda.com/pkgs
AddedUpdateinvestigating#7
Before: not present
After: We are seeing an elevated error rate on some paths for repo.anaconda.com starting at 2024-12-04 16:05 UTC. We have been investigating this since then and will provide updates as the investigation progresses.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue together with our infrastructure providers.
AddedUpdatemonitoring#9
Before: not present
After: Our infrastructure provider identified an issue and is deploying a fix to their systems. We are seeing improvements in our metrics and continue to monitor the situation.
AddedUpdatemonitoring#10
Before: not present
After: We are continuing to monitor for any further issues.
AddedUpdateresolved#11
Before: not present
After: The metrics show that repo.anaconda.com is fully functional again since 2024-12-05 13:50 UTC.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Elevated error rates on repo.anaconda.com (this change)Major incident

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