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New Relic: APM UI Irregularities
New Relic reported a major incident affecting US APM and UI, with some customers unable to see data in APM monitoring/tools. The incident started at 2024-12-05 09:38 UTC and was resolved at 2024-12-05 10:38 UTC (computed duration: 59 min); the final update separately reported customer impact between 07:20 UTC and 10:25 UTC on Dec 05.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: APM : USUI : US - APM : US
Timeline of updates
- investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- investigating
We are investigating a potential service interruption that may impact some customers. Some customers may be experiencing issues with APM monitoring/tools not displaying data. Please continue to monitor this page for updates.
- resolved
Between 07:20 UTC and 10:25 UTC on Dec 05, some customers may have experience issue with APM monitoring/tools not displaying data We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Rewindex changes for this incident
- Major incident: APM UI Irregularities 2024-12-05 09:38 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). New Relic profile · Recent New Relic incidents · Markdown · JSON