Companies Vonage Monthly reportsDecember 2024

Vonage in December 2024: incidents, uptime and changes

56incidents posted

0labelled major or critical

100%free of major/critical

53.77%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 0 min, incident time 14.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 49 · No impact listed 7

Incidents 56

Incident	Impact	Started	Duration	Status	Day
MTN SMS - Degradation of messages towards MTN networks	Minor	Dec 1, 2024, 16:32	2.9 h	resolved	12-01
USA SMS & MMS - Latency affecting messages sent from toll free numbers towards Verizon network	Minor	Dec 2, 2024, 08:09	21 h	resolved	12-02
USA SMS - Delivery degradation affecting subset of short codes towards Verizon	Minor	Dec 2, 2024, 18:02	6.3 h	resolved	12-02
Germany SMS - Delivery Degradation towards Lycamobile Network	Minor	Dec 2, 2024, 22:53	1.7 h	resolved	12-02
Belgium SMS - Delivery degradation towards Telenet network	Minor	Dec 3, 2024, 07:50	3.7 h	resolved	12-03
Russia SMS - Delivery Degradation towards Tele2	Minor	Dec 4, 2024, 01:06	2.3 h	resolved	12-04
Mexico SMS - Delivery degradation of preregistered domestic traffic to Mexico	Minor	Dec 4, 2024, 04:08	9.8 h	resolved	12-04
USA SMS - Degradation affecting 10DLC small subset of numbers towards Verizon network	Minor	Dec 4, 2024, 08:54	1.5 h	resolved	12-04
SMS Outbound Delivery Delays Across Europe	Minor	Dec 4, 2024, 20:06	37 h	resolved	12-04
Service Issue in Verify v1 Platform	No impact listed	Dec 5, 2024, 13:20	2.3 h	resolved	12-05
Italy SMS - Delivery Report degradation towards all networks	Minor	Dec 5, 2024, 21:56	2.9 h	resolved	12-05
Ghana SMS - Delivery Degradation towards MTN	Minor	Dec 6, 2024, 21:53	3.0 h	resolved	12-06
Germany SMS - Delivery Degradation towards Vodafone network	Minor	Dec 6, 2024, 23:38	4.5 h	resolved	12-06
Mexico SMS - Delivery degradation of preregistered domestic traffic to AT&T Mexico	Minor	Dec 7, 2024, 04:54	9.8 h	resolved	12-07
Brazil SMS - Delivery receipt degradation affecting Tim Brazil	Minor	Dec 7, 2024, 11:03	5.1 h	resolved	12-07
Colombia SMS - Delivery Degradation towards Movistar network	Minor	Dec 7, 2024, 15:26	2.6 h	resolved	12-07
Netherlands SMS - Delivery Degradation towards Odido (T-Mobile) network	Minor	Dec 8, 2024, 12:57	2.0 h	resolved	12-08
Kenya SMS - Delivery degradation towards Safaricom Network	Minor	Dec 8, 2024, 17:56	9.9 h	resolved	12-08
Video API Service Issue in Platform	Minor	Dec 9, 2024, 06:29	9.7 h	resolved	12-09
Dominican Republic SMS - Delivery Degradation towards Altice network	Minor	Dec 9, 2024, 11:08	1.9 h	resolved	12-09
Mexico SMS - Delivery degradation towards Telcel network	Minor	Dec 9, 2024, 18:47	9.0 h	resolved	12-09
Mexico SMS - Delivery degradation of preregistered domestic traffic to Telcel Mexico	Minor	Dec 10, 2024, 04:49	9.8 h	resolved	12-10
Dominican Republic SMS - Delivery Degradation towards Altice network	Minor	Dec 10, 2024, 12:15	2.3 h	resolved	12-10
Service issues in SMS platform	No impact listed	Dec 10, 2024, 16:28	26 min	resolved	12-10
Venezuela SMS - Delivery Degradation towards Digitel Network	Minor	Dec 10, 2024, 16:43	7.3 h	resolved	12-10
Ghana SMS - Delivery Degradation towards MTN Network	Minor	Dec 10, 2024, 21:47	3.0 h	resolved	12-10
Indonesia SMS - Delivery Degradation affecting International Brands towards Smartfren network	Minor	Dec 11, 2024, 02:02	7.0 h	resolved	12-11
Service Issue in Messages API Platform: WhatsApp	Minor	Dec 11, 2024, 18:17	6.8 h	resolved	12-11
Brazil SMS - Delivery receipt degradation affecting Tim Brazil	Minor	Dec 12, 2024, 18:16	8.4 h	resolved	12-12
Mexico SMS - Delivery degradation of preregistered international and domestic traffic to Mexico	Minor	Dec 12, 2024, 22:47	2.0 h	resolved	12-12
Myanmar SMS - Delivery Degradation towards Ooredoo Network	Minor	Dec 13, 2024, 08:37	5.8 h	resolved	12-13
Nigeria SMS - Delivery Degradation towards MTN network	Minor	Dec 13, 2024, 19:44	5.0 h	resolved	12-13
Brazil SMS - Delivery receipt degradation affecting Tim Brazil	Minor	Dec 13, 2024, 20:41	6.2 h	resolved	12-13
Mexico SMS - Delivery degradation of preregistered domestic and international traffic to Telcel Mexico	Minor	Dec 13, 2024, 23:54	3.2 h	resolved	12-13
Colombia SMS - Delivery degradation towards Claro network	Minor	Dec 14, 2024, 04:52	2.6 h	resolved	12-14
Brazil SMS - Degradation affecting Algar Telecom	Minor	Dec 14, 2024, 05:59	2 d	resolved	12-14
Service Issue in Verify V2	Minor	Dec 17, 2024, 10:30	3.0 h	resolved	12-17
Indonesia SMS - Delivery Degradation affecting Domestic Brands towards Smartfren network	Minor	Dec 17, 2024, 13:15	14 h	resolved	12-17
Pakistan SMS - Degradation towards CM Pak / Zong network	Minor	Dec 17, 2024, 17:49	6.0 h	resolved	12-17
Venezuela SMS - Degradation of messages towards Digitel networks	Minor	Dec 18, 2024, 06:54	15 h	resolved	12-18
Nigeria SMS - Delivery Degradation towards MTN network	Minor	Dec 18, 2024, 19:00	4.4 h	resolved	12-18
SMS rejections US	Minor	Dec 19, 2024, 21:26	53 min	resolved	12-19
Voice API - Unable to download recordings when using Java SDK	No impact listed	Dec 19, 2024, 22:32	1.1 h	resolved	12-19
Colombia SMS - Delivery degradation towards Claro network	Minor	Dec 21, 2024, 04:16	4.2 h	resolved	12-21
Nigeria SMS - Delivery Degradation towards MTN network	Minor	Dec 22, 2024, 13:24	3.4 h	resolved	12-22
Indonesia Voice - Degradation of outbound calls from a subset of Long Virtual Numbers	Minor	Dec 24, 2024, 04:18	4.2 h	resolved	12-24
Ghana SMS - Delivery Degradation towards MTN Network	Minor	Dec 24, 2024, 13:29	2.0 h	resolved	12-24
Australia SMS - Delivery degradation towards Telstra Network	Minor	Dec 26, 2024, 03:11	2.9 h	resolved	12-26
Video API server issue in US-East region	No impact listed	Dec 26, 2024, 09:50	0 min	resolved	12-26
Mexico SMS - Delivery degradation of preregistered domestic traffic to Mexico	Minor	Dec 27, 2024, 06:34	2.1 h	resolved	12-27
Video API server issue in APAC region	No impact listed	Dec 27, 2024, 14:42	0 min	resolved	12-27
Ghana SMS - Delivery Degradation towards MTN Network	Minor	Dec 27, 2024, 18:41	3.5 h	resolved	12-27
Nigeria SMS - Delivery Degradation towards MTN network	Minor	Dec 27, 2024, 18:50	4.2 h	resolved	12-27
Costa Rica SMS - Degradation affecting ICE network	Minor	Dec 28, 2024, 06:56	18 h	resolved	12-28
Service Issue in Voice API Platform	No impact listed	Dec 28, 2024, 12:24	0 min	resolved	12-28
Video API Outage	No impact listed	Dec 31, 2024, 01:34	0 min	resolved	12-31

Maintenance 90

Show scheduled maintenance

Dec 1, 2024, 20:00 [Scheduled] Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Dec 1, 2024, 20:01 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Dec 2, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Dec 3, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Dec 3, 2024, 20:01 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Dec 3, 2024, 20:15 [Scheduled] Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Dec 4, 2024, 03:00 [Scheduled] USA SMS - Planned Maintenance affecting T-Mobile
Dec 4, 2024, 04:00 [Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers
Dec 4, 2024, 05:00 [Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers
Dec 4, 2024, 05:01 [Scheduled] USA SMS - Planned Maintenance affecting Verizon
Dec 4, 2024, 07:00 [Scheduled] Planned Maintenance on one of the EU Voice Server
Dec 4, 2024, 19:30 [Scheduled] Kazakhstan SMS - planned maintenance impacting Tele2 network
Dec 4, 2024, 20:00 [Scheduled] Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Dec 5, 2024, 04:00 [Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers
Dec 5, 2024, 05:00 [Scheduled] USA SMS - Planned Maintenance affecting T-Mobile
Dec 5, 2024, 05:01 [Scheduled] USA SMS & MMS - Planned Maintenance affecting T-Mobile USA
Dec 5, 2024, 07:00 [Scheduled] Planned Maintenance on one of the US Voice Server
Dec 5, 2024, 12:00 [Scheduled] Australia Voice - Maintenance affecting Long Virtual Numbers
Dec 6, 2024, 04:00 [Scheduled] Mexico SMS - Planned Maintenance affecting TELCEL
Dec 6, 2024, 04:01 [Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers
Dec 6, 2024, 05:00 [Scheduled] USA SMS - Planned Maintenance affecting Verizon
Dec 8, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Dec 8, 2024, 23:00 [Scheduled] Ghana SMS - Planned maintenance affecting MTN network
Dec 8, 2024, 23:00 [Scheduled] Nigeria SMS - Planned maintenance affecting MTN network
Dec 9, 2024, 03:00 [Scheduled] Video and Voice Inspector Tools Planned Maintenance
Dec 9, 2024, 04:00 [Scheduled] Japan SMS - Planned maintenance affecting NTT Docomo network
Dec 9, 2024, 04:01 [Scheduled] USA SMS - Planned Maintenance affecting AT&T
Dec 9, 2024, 15:00 [Scheduled] Planned Maintenance on one of the APAC Voice Server
Dec 9, 2024, 20:00 [Scheduled] Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Dec 9, 2024, 20:01 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Dec 9, 2024, 21:00 [Scheduled] Russia SMS - Planned maintenance affecting Beeline network
Dec 9, 2024, 23:00 [Scheduled] Denmark SMS - Planned maintenance affecting Telia network
Dec 10, 2024, 05:00 [Scheduled] USA SMS - Planned Maintenance affecting Verizon
Dec 10, 2024, 05:00 [Scheduled] Mexico SMS - Planned Maintenance affecting AT&T Mexico
Dec 10, 2024, 07:00 [Scheduled] Planned Maintenance on one of the EU Voice Server
Dec 10, 2024, 10:01 [Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers
Dec 10, 2024, 15:00 [Scheduled] Thailand SMS - Planned maintenance affecting AIS network
Dec 10, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Dec 11, 2024, 03:00 [Scheduled] USA SMS - Planned Maintenance affecting T-Mobile
Dec 11, 2024, 03:30 [Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers
Dec 11, 2024, 04:30 [Scheduled] Russia SMS - Planned maintenance affecting MTS network
Dec 11, 2024, 05:00 [Scheduled] USA SMS - Planned Maintenance affecting Verizon
Dec 11, 2024, 07:00 [Scheduled] Planned Maintenance on one of the US Voice Server
Dec 11, 2024, 08:01 [Scheduled] Planned maintenance on Redact API, Reports API, Voice-Inspector
Dec 11, 2024, 10:01 [Scheduled] New Zealand Voice - Maintenance affecting calls between Spark network and Long Virtual Numbers
Dec 11, 2024, 15:00 [Scheduled] Japan Voice - Planned maintenance affecting Long Virtual Numbers
Dec 11, 2024, 18:00 [Scheduled] Russia SMS - Planned maintenance affecting Motiv network
Dec 11, 2024, 20:00 [Scheduled] Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Dec 11, 2024, 20:01 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Dec 11, 2024, 21:01 [Scheduled] Russia SMS - Planned maintenance affecting Beeline network
Dec 11, 2024, 23:00 [Scheduled] United Kingdom SMS - Planned maintenance affecting O2
Dec 12, 2024, 00:00 [Scheduled] Russia SMS - Planned maintenance affecting Beeline network
Dec 12, 2024, 03:00 [Scheduled] Colombia SMS - Planned maintenance impacting Telefonica Movistar
Dec 12, 2024, 04:01 [Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers
Dec 12, 2024, 05:00 [Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers
Dec 12, 2024, 08:01 [Scheduled] Planned maintenance on Redact API, Reports API, Voice-Inspector
Dec 12, 2024, 09:00 [Scheduled] New Zealand Voice - Maintenance affecting calls from/to New Zealand Long Virtual Numbers
Dec 12, 2024, 14:00 [Scheduled] 10DLC Maintenance Window
Dec 12, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Dec 12, 2024, 23:00 [Scheduled] Egypt SMS - Planned maintenance affecting Vodafone Egypt network
Dec 13, 2024, 03:00 [Scheduled] USA SMS - Planned Maintenance affecting T-Mobile
Dec 14, 2024, 16:00 [Scheduled] Singapore Voice - Maintenance affecting Long Virtual Numbers
Dec 15, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Dec 15, 2024, 20:10 [Scheduled] Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Dec 16, 2024, 05:00 [Scheduled] USA & CA SMS - Planned Maintenance affecting a subset of LVNs
Dec 16, 2024, 05:01 [Scheduled] USA SMS - Planned Maintenance affecting T-Mobile network
Dec 16, 2024, 18:00 [Scheduled] Indonesia SMS - Planned maintenance affecting XL Indonesia
Dec 16, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon/Yuta
Dec 16, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Dec 16, 2024, 21:01 [Scheduled] Russia SMS - Planned maintenance affecting Beeline
Dec 17, 2024, 05:00 [Scheduled] USA & CA SMS - Planned Maintenance affecting a subset of LVNs
Dec 17, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Dec 17, 2024, 21:30 [Scheduled] Emergency Maintenance: Vonage Cloud Runtime Service Database EU-WEST
Dec 18, 2024, 05:00 [Scheduled] USA & CA SMS - Planned Maintenance affecting a subset of LVNs
Dec 18, 2024, 14:00 [Scheduled] Emergency Maintenance: Vonage Cloud Runtime Service Database EU-WEST
Dec 19, 2024, 04:00 [Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers
Dec 19, 2024, 05:00 [Scheduled] USA & CA SMS - Planned Maintenance affecting a subset of LVNs
Dec 20, 2024, 05:00 [Scheduled] USA & CA SMS - Planned Maintenance affecting a subset of LVNs
Dec 20, 2024, 05:01 [Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers
Dec 21, 2024, 17:20 [Scheduled] Japan Voice - Planned maintenance affecting Long Virtual Numbers
Dec 22, 2024, 15:30 [Scheduled] Thailand SMS - Planned maintenance affecting AIS network
Dec 22, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Dec 23, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Dec 23, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Dec 24, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Dec 24, 2024, 20:15 [Scheduled] Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks
Dec 25, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Dec 25, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Dec 26, 2024, 04:30 [Scheduled] Russia SMS - Planned maintenance affecting MTS
Dec 26, 2024, 20:00 [Scheduled] Denmark and Sweden SMS - Planned maintenance affecting Hi3G Denmark and Sweden networks

Cite this

Vonage posted 56 status incidents in December 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title: Vonage in December 2024
Vendor: Vonage
Date: 2024-12-01 00:00 UTC
URL: https://rewindex.com/company/vonage/2024/12

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