Vonage: Video API server issue in US-East region
Timeline of updates
- resolved
At 2024/12/25 10:43 UTC, a server that hosts our Standard Media and Session Connections failed in the US-East region. The impacted instance was removed from rotation immediately. Some customers may have experienced the disconnection of the session if impacted by the very few sessions that were affected. Any customer impact should be fully resolved at 2024/12/25 10:44 UTC. For any additional questions, please contact us at support@api.vonage.com.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2024-12-26 09:50 UTC, resolved after 0 min, 1 update(s).
- Title
- Video API server issue in US-East region
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/9pm9l1vt2rcc
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